Morrie's Grand Ledge Ford

Purchased new car Nick Vollman went out of his way big time--he delivered my car to me all the way to New Jersey and went over the paperwork with me in person on the ea Nick Vollman went out of his way big time--he delivered my car to me all the way to New Jersey and went over the paperwork with me in person on the east coast. He still follows up with me on how my car is doing, and I call him anytime with questions or issues. More

Extremely helpful, friendly, and quick service It was a pleasure AGAIN doing business with GL Ford-Josh Preston and Matt assisted greatly to find me the perfect Explorer that I wanted and made the It was a pleasure AGAIN doing business with GL Ford-Josh Preston and Matt assisted greatly to find me the perfect Explorer that I wanted and made the process so easy, efficient and fun!!! I am so happy with my new truck and am looking forward to doing business with them again in the future when the time comes! I highly recommend GL Ford-they really listen to your needs and work to get you there! I love everyone there that I have worked with, including the folks in their service department-you all are wonderful!! THANK YOU!!! More

Grand Ledge Ford Service Department is the BEST Huge thanks to Tricia and Tony Montesanti in the service department. I dropped off my Freestyle for an A/C concern and suspension concern. Tricia was Huge thanks to Tricia and Tony Montesanti in the service department. I dropped off my Freestyle for an A/C concern and suspension concern. Tricia was very professional and knowledgeable and called me several times to keep me updated on the status of my vehicle. Due to the amount of work to be done I was not expecting it to be done the same day that I dropped it off but Tricia and the technician Tony M went above and beyond to make sure that my vehicle was fixed correctly and back to me on the same day. The Grand Ledge Ford Service Team is top notch and the best in this area, hands down!! More

Thanks Rob Beckwith!!! Rob helped me find the right truck to suit my needs. exactly what I was looking for at a very reasonable price. Rob was very helpful showing all the o Rob helped me find the right truck to suit my needs. exactly what I was looking for at a very reasonable price. Rob was very helpful showing all the options of my truck inside and out before we took it for a test drive. I was able to focus on the trucks handling without the distractions of any unfamiliar buttons and nobs. Its been six months now sense my purchase and Rob still continues to be of great assistance with things such as helping me program my phone to my truck. Thanks a ton Rob More

Honest salesperson David Brown is a very direct, honest, responsible sales person. You don't need to engage in a 30 minute conversation to get answers because he is an David Brown is a very direct, honest, responsible sales person. You don't need to engage in a 30 minute conversation to get answers because he is an efficient and effective representative for the dealership. More

Excellent Customer Satisfaction oriented I found this Dealership while looking for a used car on Cargurus.com. When I called to set up an appoitment, I was impreased with the service an frien I found this Dealership while looking for a used car on Cargurus.com. When I called to set up an appoitment, I was impreased with the service an friendly of Sandra (Web sales). I drove almost a 100 miles to check the vehicle. Salesperson (Frank) was very understanding of my needs and my expectations. In 10 mins I was test driving and after half hour I was signing all paperwork. I was so impress with Sandra (finance) knowledge. Overall I was very, very satisfaced. Note: their cofee machine is awesome and as well of their waiting lobby. More

Not Pushy Like Other Dealerships We had a great experience here. Our sales person was Rob Beckwith and he was great! He was very helpful, honest, informative, and not at all pushy. Ev We had a great experience here. Our sales person was Rob Beckwith and he was great! He was very helpful, honest, informative, and not at all pushy. Everyone there was very friendly and helpful. More

Helpful, kind, and patient. David was helpful and available for all of our questions. We are very happy with the van he helped us purchase! The entire staff was friendly and un David was helpful and available for all of our questions. We are very happy with the van he helped us purchase! The entire staff was friendly and understanding. Thank you! More