
Morrie's Grand Ledge Ford
Grand Ledge, MI
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Thankful! I love my new Ford Escape! Nick was super patient with me because I was very nervous about committing to a lease! But they found me the perfect one an I love my new Ford Escape! Nick was super patient with me because I was very nervous about committing to a lease! But they found me the perfect one and gave me a great deal! More
Helpful Sales and Service Delivered! I am a return customer,. My husband and I each owned a Ford,. so I know I can get help when my car needs service. I traded in my Ford Focus 2007 for I am a return customer,. My husband and I each owned a Ford,. so I know I can get help when my car needs service. I traded in my Ford Focus 2007 for a Ford Escape 2014.. Craig Ervin, sales consultant, met me as I was looking around the lot to 'see ' what was available. He asked what my need were and didn't try to steer me to a car I couldn't afford or didn't want. Always a good sign for a woman shopping for a car. He listened.! We made an appointment for the next day. I did some "homework" on my computer about the Ford Escape by writing down questions and concerns. When we met, Craig got me the price I needed for my old car; he answered all my questions about car tax, recalls, car history and safety features; he took me for a test drive; and then he answered more questions. I felt comfortable that he took time to do his professional best for me and my budget. Craig Ervin is a great asset to Ford Sales. Craig then introduced me to Joel Conn. In his dealings with my questions and concerns regarding the finance of the Escape, Joel was professional and efficient. When we were done, I felt good about my payment decisions. I would recommend this duo when you're buying your next car. I've had my Escape for a day and a half. I have more questions and Craig said when I left that he wanted me to come back to go over anything else I wanted to know about my "new to me" Ford Escape. What wonderful service! More
Everyone at Grandledge ford is excellent! I work w Rob at Grandledge Ford and he is amazing! Very patient w me and makes sure I get something I'm going to Love. He always checks in w me and ma I work w Rob at Grandledge Ford and he is amazing! Very patient w me and makes sure I get something I'm going to Love. He always checks in w me and makes sure everything is going no well w my vehicle. Everyone there is awesome! Thanks so much. I love my 2017 Ford Explorer Sport!!!!! More
Sales Consultant Customer Service Beyond Expectations Yesterday we purchased a very low mileage used 2016 Transit Wagon. It was purchased specifically to transport our 103" tandem recumbent bicycle. Rob Yesterday we purchased a very low mileage used 2016 Transit Wagon. It was purchased specifically to transport our 103" tandem recumbent bicycle. Rob Beckwith (who characterizes himself as "the bald guy") we out of his way to ensure this vehicle met our needs, even bringing it to our house to make sure the bike fit. And after the sale, he personally delivered the van to our house. Rob was professional and generous with his time to make sure we purchased a vehicle that would satisfy our needs. Laura Jordan, the Business Manager, expeditiously process the paperwork and was careful to clearly explain the purchase and warranty terms. More
A NEW CAR AFTER 15 YEARS-WOW I AM NOW DRIVING A 2017 FORD ESCAPE. CANNOT SAY ENOUGH GREAT THINGS ABOUT GRAND LEDGE FORD. THEY TREATED ME LIKE FAMILY AND WORKED SO HARD TO GET ME T I AM NOW DRIVING A 2017 FORD ESCAPE. CANNOT SAY ENOUGH GREAT THINGS ABOUT GRAND LEDGE FORD. THEY TREATED ME LIKE FAMILY AND WORKED SO HARD TO GET ME THE CAR THAT WAS RIGHT FOR ME. IT IS A SPARKLING CLEAN,COMFORTABLE,FULL OF HELPFUL PEOPLE. FRANK WENT WAY OUT OF HIS WAY TO SELL ME THE PERFECT CAR FOR ME-HE WAS INFORMATIVE.NOT PUSHY AND A VERY NICE GENTLEMAN. MARYANN WAS SO KIND,LAURA WAS PATIENT AND CALM--IT WAS A GOOD CAR BUYING EXPERIENCE-THANK YOU ALL VERY MUCH. AND THANK COSMO FOR THE BEAUTIFUL FLOWERS THAT I AM REALLY ENJOYING--YOU ARE THE BEST. More
New Purchase Purchased a 2016 Ford F150. This is the third vehicle I have purchased from Grand Ledge Ford. Great selection to choose from, great service, great pri Purchased a 2016 Ford F150. This is the third vehicle I have purchased from Grand Ledge Ford. Great selection to choose from, great service, great prices. Jim Himebaugh was very helpful, thorough, and patient. Joel Conn was very helpful with the finances and explaining the options. Received a very fair amount on my trade in. I will continue to shop Grand Ledge Ford for any future purchases. More
Great cars and even better service/experience!!! I recently had a great experience working with Grand Ledge Ford to find the right car for my needs. The Sales team with Craig Ervin and Nick Vollman I recently had a great experience working with Grand Ledge Ford to find the right car for my needs. The Sales team with Craig Ervin and Nick Vollman were helpful and never pushy even though it took me about 6 months to make up my mind! I also thought that Rob in the service department was great to work with. More
Excellent sales and service! I am now the proud driver of my second leased Escape from Grand Ledge Ford. I have nothing but great things to say about their sales and service staff I am now the proud driver of my second leased Escape from Grand Ledge Ford. I have nothing but great things to say about their sales and service staff. Nick Vollman is friendly, informative and attentive. Ending my previous lease and entering my new one was so fast and efficient! I look forward returning when this lease expires! More
Recommend This is our third purchase from Grand Ledge Ford and we enjoy going there for a pressure free car buying experience. Each time they listened to what This is our third purchase from Grand Ledge Ford and we enjoy going there for a pressure free car buying experience. Each time they listened to what we were looking for and the price range we wanted. The last two times we dealt with Mitch Wojtacha and felt that he did a great job walking through everything. More
WONDERFUL GREAT PEOPLE ............MY SALESMEN WAS GREAT (CRAIG) I WILL RECOMMEND THIS VERY HIGH> ALSO WANT TO SAY THANK-YOU TO SANDRA WHO HOOKED ME UP WITH CRA GREAT PEOPLE ............MY SALESMEN WAS GREAT (CRAIG) I WILL RECOMMEND THIS VERY HIGH> ALSO WANT TO SAY THANK-YOU TO SANDRA WHO HOOKED ME UP WITH CRAIG. YOU BOTH DID A FINE JOB. KEEP UP THE GOOD WORK More