Morrie's Grand Ledge Ford
Grand Ledge, MI
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Friendly,no pressure,very informative. We were very happy with the salesman David Brown. Took the time to show me how the explorer worked. We would recommend the salesman and dealer to all We were very happy with the salesman David Brown. Took the time to show me how the explorer worked. We would recommend the salesman and dealer to all our friend and family for new or used . More
Great customer service Buying my new Ford Edge was a great experience; no pressure, great advice and a lot of patience as I took my time to decide on the best car for my fam Buying my new Ford Edge was a great experience; no pressure, great advice and a lot of patience as I took my time to decide on the best car for my family. I was very hesitant to buy a new car, after having had bad experiences in the past and feeling pushed into decisions I later regretted. David Brown, our sales consultant, was great! He followed up quickly with answers and was happy to test many different options with me. I truly felt he had my best interests at heart and was more concerned with a happy customer than a quick sale. More
Rob Beckwith He offers outstanding assistance. I took over my Mom's Lease and turned it into a purchase. He walked me through the process. There were no problems. He offers outstanding assistance. I took over my Mom's Lease and turned it into a purchase. He walked me through the process. There were no problems. He helped me secure the best interest rate available for the financing. I would recommend him and the dealership to anyone looking to purchase a new or used vehicle. Thanks Rob! More
Top Notch GLF was courteous, professional and a pleasure to work with. Mitch Wojtacha took the time to make sure that I was satisfied customer. I would have no GLF was courteous, professional and a pleasure to work with. Mitch Wojtacha took the time to make sure that I was satisfied customer. I would have no hesitation recommending GLF and Mitch to people - and will! Steve Pennington More
Very cooperative - helped with an inventory transfer and all Worked with Mitch Wojtacha and Mike Carr to purchase a car with the labor day weekend incentives. They didn't have exactly what we wanted on hand and Worked with Mitch Wojtacha and Mike Carr to purchase a car with the labor day weekend incentives. They didn't have exactly what we wanted on hand and we made a deal for what they had. The next day I was able to find a car at another dealer that matched what we were looking for and they put in the extra effort to work out an inventory transfer even though we had already agreed on a deal. I'd worked with Mitch on a previous purchase (4 years ago) and had a good experience then too. Mitch (our sales person) was not in the office that next day when we found the car and Mike (the sales manager) stepped right in and took care of things. Thanks for the great service. Laura in finance went through the paperwork quickly and thoroughly answering any questions I had. A completely painless experience. Thank you More
Easy purchase David was very helpful in helping us find the right vehicle for our family needs and in our price range. He was very personable and friendly. He did David was very helpful in helping us find the right vehicle for our family needs and in our price range. He was very personable and friendly. He did not come across as a "salesman." I would refer people to him and the dealership as well. More
Entire dealership receives 6 out of 5 stars from us! We came to GLF following Nick Vollman after we purchased a vehicle from him before the Portland Ford closed. This purchase was for my in-laws rather t We came to GLF following Nick Vollman after we purchased a vehicle from him before the Portland Ford closed. This purchase was for my in-laws rather than ourselves this time. Without exaggerating I can safely say we have been to GLF no less than 3 times over the past year trying to cinvince them they needed a new car. Each time getting a bit closer but never quite convincing them they should spend the same amount for a vehicle as they had to build their first new home in 1973. Push finally came to shove and they found themselves in an urgent situation. However, Nick moved on through as if it were the first time we had been there to look rather than the 4th time to look without buying. He maintained rock steady for us and managed to finally get the deal made! Thank you so much Nick and everyone over at GLF! Had it not been for you all we would still be looking I am sure!!! More
Wonderful Experience! I gave my experience a five star because I'm in love with the car I purchased, and David was extremely helpful. I got my car within just two days of l I gave my experience a five star because I'm in love with the car I purchased, and David was extremely helpful. I got my car within just two days of looking at it, and David worked with my schedule and my family's schedule so well, and went above and beyond! I will definitely be recommending him and Grand Ledge Ford to others. More
Thankful! I love my new Ford Escape! Nick was super patient with me because I was very nervous about committing to a lease! But they found me the perfect one an I love my new Ford Escape! Nick was super patient with me because I was very nervous about committing to a lease! But they found me the perfect one and gave me a great deal! More
Helpful Sales and Service Delivered! I am a return customer,. My husband and I each owned a Ford,. so I know I can get help when my car needs service. I traded in my Ford Focus 2007 for I am a return customer,. My husband and I each owned a Ford,. so I know I can get help when my car needs service. I traded in my Ford Focus 2007 for a Ford Escape 2014.. Craig Ervin, sales consultant, met me as I was looking around the lot to 'see ' what was available. He asked what my need were and didn't try to steer me to a car I couldn't afford or didn't want. Always a good sign for a woman shopping for a car. He listened.! We made an appointment for the next day. I did some "homework" on my computer about the Ford Escape by writing down questions and concerns. When we met, Craig got me the price I needed for my old car; he answered all my questions about car tax, recalls, car history and safety features; he took me for a test drive; and then he answered more questions. I felt comfortable that he took time to do his professional best for me and my budget. Craig Ervin is a great asset to Ford Sales. Craig then introduced me to Joel Conn. In his dealings with my questions and concerns regarding the finance of the Escape, Joel was professional and efficient. When we were done, I felt good about my payment decisions. I would recommend this duo when you're buying your next car. I've had my Escape for a day and a half. I have more questions and Craig said when I left that he wanted me to come back to go over anything else I wanted to know about my "new to me" Ford Escape. What wonderful service! More