Morrie's Grand Ledge Ford

Excellent example of a top notch experience!! Our lease was up on a 2014 F150 and we were nervous about the turn in experience. We met with Josh Preston to discuss our next options and to turn in Our lease was up on a 2014 F150 and we were nervous about the turn in experience. We met with Josh Preston to discuss our next options and to turn in the keys, to our surprise the lease turn in went great, very easy.. We reviewed our puchase options and setteled on a 2016 Taurus SEL. Josh and the rest of the staff made quick work of the paperwork and explained our service options. Very upfront on the final costs and incentives available for our purchase. Everything was black and white no hidden surprises. Josh followed up after the purchase to review any concerns we have which to me was over the top, not something found at many dealerships I've been to. We will be back again and will recomend Grand Ledge Ford to friends and family. Keep up the good work that keeps you at the top of the pack! Thanks Josh, JK More

Straight forward and professional As a business person. I appreciated the no nonsense straight forward yet friendly experience when dealing with Josh and Laura. And I have to say the l As a business person. I appreciated the no nonsense straight forward yet friendly experience when dealing with Josh and Laura. And I have to say the lady at the front door desk was very friendly. More

Leasing a new vehicle at GLF When we went to turn in our old lease vehicle and get a new one we worked with Nick Vollman. Nick was very efficient. He listened to what my wife wa When we went to turn in our old lease vehicle and get a new one we worked with Nick Vollman. Nick was very efficient. He listened to what my wife wanted, she is the primary driver, and also paid particular attention to what she didn't want. Within a few minutes we were on the road testing out a new 2017 Escape, and it was perfect. It had all of the features she wanted and none of the ones she didn't and our lease payment went down almost $120.00. Laura Jordan handled the finance for us and she is extremely friendly and helpful as well. I highly recommend the GLF team for all of your leasing needs. More

Great service Josh Preston was patient and informative. He was knowledgeable and very helpful during our visit. It was a great, personal experience. We would defini Josh Preston was patient and informative. He was knowledgeable and very helpful during our visit. It was a great, personal experience. We would definitely recommend his services to anyone looking for a vehicle. More

friendly Pleasant and helpful. Josh was energetic and thoughtful. Answered any questions we had with little sales talk. Financing went smoothly and very effici Pleasant and helpful. Josh was energetic and thoughtful. Answered any questions we had with little sales talk. Financing went smoothly and very efficiently. I felt we received a fair price. Lease trade in was made to be a very simple process More

On the ball! My lease was expiring, and Josh Preston examined the lease and contacted me about a lease pull-ahead, where I eliminated the last three months of my l My lease was expiring, and Josh Preston examined the lease and contacted me about a lease pull-ahead, where I eliminated the last three months of my lease for a new car. Since I was over my mileage on my lease, I jumped at the idea. Josh negotiated me through the process like a pro. Thank you Grand Ledge Ford and Josh Preston! More

Meet Cecelia. Her name is Cecelia Maxine. She's a 2017 Ford C-Max hybrid, and she was made in Detroit. Silver was not the color I would have chosen, but then, neith Her name is Cecelia Maxine. She's a 2017 Ford C-Max hybrid, and she was made in Detroit. Silver was not the color I would have chosen, but then, neither was the blue 1990 Toyota I traded in. But unlike my Toyota, Cecelia runs like a dream, only has 50 miles, and is safe enough for my baby to ride in. She has lots of nice little bonus features, including rear camera parking assist, heated seats, and little gamified coaching programs to help me become a better and more efficient driver. After safety, the most important part, for us, was the bottom line. Thanks to our sales rep, Josh Preston, we got the best price on a new C-Max within 600 miles, and the lease payments are $10 less per month than I budgeted. Plus we will save a lot on gas and do our part for the environment, and we supported jobs right here in Michigan. Cecelia is a great little car, and just what my family needs right now. Trading in my Toyota, which we affectionately called "The Bluebird," was an emotional process, though. I got the car when I was 18 years old, and we went through a lot together. 16 years, 91,000 total miles, and so many memories. Thanks to Josh Preston and his team at Grand Ledge Ford Lincoln for making the experience as positive as it could be, given that I dropped my Title in a puddle in the parking lot, my 18-month-old put his grubby fingers on every car in the show room, and I cried just about every 10 minutes of the nearly five-hour process because I had such a hard time parting with my old car. Everyone was kind and sympathetic. When I came back the next day to finish up one matter -- my old license plate had been rusted on, and it took some special tools to get it off -- Josh told me that rather than being sold at auction or scrapped for parts, my old car was going to one of the young guys who works at the dealership, and he was going to take good care of it. I guess the guy was pretty excited to see such an unusual car get traded in, and immediately approached his boss about taking it over. Means a lot to me that someone else could see how special that little Toyota is. These guys know their stuff, and they can tell when a car has been loved. And for me, knowing my old car is going to someone who will appreciate and care for it is almost as great as knowing that my new family will be safe with Cecelia. More

Exceptional Service Our salesperson, Josh Preston, was terrific. In fact, the whole staff was extraordinary in their service and professionalism. It was the first new car Our salesperson, Josh Preston, was terrific. In fact, the whole staff was extraordinary in their service and professionalism. It was the first new car purchase for my mother in almost 20 years. Her experience can be summed up with her quote" Now that is what a car dealership should be like" More

New car purchase Arrived late on Friday to talk to josh about new escape, went for a test drive, and he took the time to help make a deal. Came back Saturday afternoon Arrived late on Friday to talk to josh about new escape, went for a test drive, and he took the time to help make a deal. Came back Saturday afternoon and worked out deatails with Jim and Josh and went home with new escape. More

Purchasing leased vehicle I had leased a vehicle from a different dealership closer to where I used to live at the time. 2 Years later when I was ready to purchase my lease I w I had leased a vehicle from a different dealership closer to where I used to live at the time. 2 Years later when I was ready to purchase my lease I was given a run around in regards to purchasing my lease and prepared to spend 1 day leave from work in order to sign all of the paperwork. I decided to visit a dealership close to home and was immediately helped. Everyone was extremely helpful and made the whole process go a lot faster and easier than I had expected. What I had thought to be a stressful situation turned out to be very simple and pleasant. More