Morrie's Grand Ledge Ford

Excellent Experience I had an excellent experience at Grand Ledge Ford Lincoln. I had my 4 year old daughter in tow with me when test driving a vehicle and the sales man a I had an excellent experience at Grand Ledge Ford Lincoln. I had my 4 year old daughter in tow with me when test driving a vehicle and the sales man as well as the receptionist were very accommodating and understanding. The company was very timely in figuring out financing and contacting me regarding it as well as accommodating to get me in to sign the final papers. I would definitely recommend this car dealership to others in the area. More

Lease turnover Josh was very helpful at the time of the lease turnover. I told him what I wanted and he delivered it in a very timely manner. Thank you Josh was very helpful at the time of the lease turnover. I told him what I wanted and he delivered it in a very timely manner. Thank you More

"Trustworthy Dealership" Grand Ledge Ford is by far the best dealership in the Lansing area, if not Michigan. We have purchased/leased three automobiles from Grand Ledge Ford Grand Ledge Ford is by far the best dealership in the Lansing area, if not Michigan. We have purchased/leased three automobiles from Grand Ledge Ford. They are eager to make your vehicle purchase as seamless and simplified as possible. Everyone in the dealership, from the management team to the service team is dedicated to ensuring a great experience. They are all caring and helpful and provide the best customer service of any dealership we have worked with in the past. Kudos to Grand Ledge Ford for their excellence! More

Excellent customer service! Ordered a mirror for my car. When I went to have it installed, I was told that part was unavailable because iit came in damaged. Dan ( not sure of hi Ordered a mirror for my car. When I went to have it installed, I was told that part was unavailable because iit came in damaged. Dan ( not sure of his last name) from Parts was nice enough to drive an hour away find a replacement, discounted the price and installed it for me. He went out of his way to make up for the inconvenience of not having it available when promised. I was highly impressed with this customer service and will be returning to buy my next car from this dealership because of my experience. More

Friendly, knowledgeable, and helpful It was time for us to upgrade my wife's car and Rob did everything he could to find us the vehicle we were looking for. Since we were buying sight un It was time for us to upgrade my wife's car and Rob did everything he could to find us the vehicle we were looking for. Since we were buying sight unseen, Rob ensured us that the vehicle was perfect and when we saw the car 2 days later, we couldn't have been happier. Rob was very easy to talk to and answered all of our questions. We felt very comfortable dealing with him and highly recommend him. More

Comfortable and Trusworthy All of my questions were answered and the process was thoroughly explained. We gave Rob a list of must haves and he quickly found a vehicle meeting al All of my questions were answered and the process was thoroughly explained. We gave Rob a list of must haves and he quickly found a vehicle meeting all of our needs. More

They make it easy. Very professional atmosphere and personnel at this dealership. I just signed my second lease on a Ford vehicle and they made the whole process very si Very professional atmosphere and personnel at this dealership. I just signed my second lease on a Ford vehicle and they made the whole process very simple. The entire team of employees really seemed more interested in what I was looking for than trying to sell me something for a higher price. I have a feeling I might be signing my third lease here in another three years. More

Great place An accident caused us to need body work on our Edge. Our insurance company gave us several choices but as soon as I heard Grand Ledge Ford I knew that An accident caused us to need body work on our Edge. Our insurance company gave us several choices but as soon as I heard Grand Ledge Ford I knew that was my pick! Kind, caring, knowledgable and professional people are the only ones they have there. The body shop gave me an estimate, noting it could increase as they proceeded. While the car was there someone realized it had a recall. They also took care of that. They worked with my hectic schedule, answered all my questions and loaned me a car so that I could still get to work and take my husband to all his medical appointments. I had already bought two cars there, so had my son. I have already told many people how very good all your employees are at their jobs! Thank you, Grand Ledge Ford! More

Above and Beyond Josh has always gone above and beyond to assure top quality service, even stopping by my house to pick up and return the vehicle to me. Josh has always gone above and beyond to assure top quality service, even stopping by my house to pick up and return the vehicle to me. More

Exceptional Experience Purchasing a Lincoln Just today, I picked up a 2014 Lincoln MKX from salesman Rob Beckwith. I had talked with Rob last Wednesday, and he found the MKX that I wanted at an Just today, I picked up a 2014 Lincoln MKX from salesman Rob Beckwith. I had talked with Rob last Wednesday, and he found the MKX that I wanted at another dealership in Ohio. He had it in Grand Ledge by Friday, and we closed the deal today. A spotless car, and I'm very pleased with it. And, with the service I got from Rob and the staff at Grand Ledge Ford! I've been buying cars at this location since 1988, and the service is always very good and the experience very pleasant! More