Morrie's Grand Ledge Ford

Philip was very professional and assisted me right away when I arrived. I did not realize that the 2nd manufacturer "free" oil change had expired, and he went and asked if the service manager would honor when I arrived. I did not realize that the 2nd manufacturer "free" oil change had expired, and he went and asked if the service manager would honor it for me. And they did! I very much appreciate it when the dealership operates with my best interest in mind. Every employee I came in contact with was very outgoing, said hello, asked if I wanted something to drink.... It is a very enjoyable experience overall. More

This was my first experience w/Grand Ledge Ford. I went there to get my oil changed. The recognized that there was a recall for my vehicle and fixed that problem. I was in and out of there in 1 hour flat there to get my oil changed. The recognized that there was a recall for my vehicle and fixed that problem. I was in and out of there in 1 hour flat. The cashier was excellent. Very nice people. I would highly recommend them. I will go back. More

Philip Wright was very informative about the service on my car and knew first hand the different services suggested at different mileage interviews. I asked him about tires for my daughters Ford Fusion whi my car and knew first hand the different services suggested at different mileage interviews. I asked him about tires for my daughters Ford Fusion which wasn't even there and he took the time to come into the waiting room to explain about the different makes that they sell. Julie Bevier came out and greeted us like we were at her home, bought us both coffee. What a breath of fresh air both of them are! More

Colleen was a joy to work with. I was looking for a car and a friend and I stopped by to test drive a new one. It was late so we only had time to drive one. I was busy and said I couldn't get back to her f and a friend and I stopped by to test drive a new one. It was late so we only had time to drive one. I was busy and said I couldn't get back to her for several weeks and she respected my time frame and did not bother me with unnecessary calls. I like working with Colleen. She was very knowledgeable, personable and helpful. Fernando did all the paper work and made buying a car very easy. I bought a used car and Tom, the used car manager, was a great facilitator. He talked to me about options, assuaged my concerns and made me feel very comfortable and confident with my purchase. Thanks guys. More

I was greeted by Ross out on the lot and it was a good experience from there. He was very friendly and cooperative, and willing to make a deal. I believe I got a fair value on my trade, as well as a fai experience from there. He was very friendly and cooperative, and willing to make a deal. I believe I got a fair value on my trade, as well as a fair price on my new (used) truck. I would not hesitate to recommend this dealership to a friend. More

Sid and there crew are awesome, I went to a number of Ford dealers and decided to go with Grand Ledge Ford. I'm in the sales business and appreciate product knowledge as well as customer service. Sid wor Ford dealers and decided to go with Grand Ledge Ford. I'm in the sales business and appreciate product knowledge as well as customer service. Sid worked very hard to find what I wanted and earned my business. When I get ready to buy a new truck, I will not need to go any where else. Thanks Bob Luellen More

Everything went well and was done quickly. Phil told me what was recommended and we went over those things. I picked the things I wanted to do and got everything accomplished even the extra work that was n what was recommended and we went over those things. I picked the things I wanted to do and got everything accomplished even the extra work that was needed without any real difference in the amount of time that it took to get everything done. Everyone is freindly and efficient. More

SIDNEY WALDROP IS THE BEST SALES PERSON THAT WE HAVE EVER WORKED WITH. THERE WAS NO PRESSUE, HE IS VERY POLITE AND IS ALWAYS SMILING, ALONG WITH BEING VERY INFORMATIVE. SIDNEY AND GRAND LEDGE FORD HAS AL WORKED WITH. THERE WAS NO PRESSUE, HE IS VERY POLITE AND IS ALWAYS SMILING, ALONG WITH BEING VERY INFORMATIVE. SIDNEY AND GRAND LEDGE FORD HAS ALWAYS DONE EVERYTHING THAT THEY SAID THEY WOULD DO. A VERY SATISFIED CUSTOMER. More

I took my lincoln in for a tune up today and spoke with Phil Wright regarding the service that I needed. He was polite and answered my questions. My car service was completed in a timely manner, so thanks Phil Wright regarding the service that I needed. He was polite and answered my questions. My car service was completed in a timely manner, so thanks to Jon Snow. When I arrived to pick up my car Diane South assisted me with my invoice and answered my questions regarding the point acccumulation credits. I'm giving them all a high rating because the they were professional, honor my time request to have my car service completed , as well as answered my questions. Thanks! More

We were treated promptly and efficiently on the phone, accommodated immediately when we arrived at the dealership and our work was completed in a timely manner. We appreciated Phil & Randy taking time to accommodated immediately when we arrived at the dealership and our work was completed in a timely manner. We appreciated Phil & Randy taking time to explain the phone/sync technology, answering all our questions on operation. More