Morrie's Grand Ledge Ford

Very well oiled service department, always going above and beyond. All seem committed to representing THE CLIENT'S interests, e.g. have saved much money with service teams attention to warranty,special de and beyond. All seem committed to representing THE CLIENT'S interests, e.g. have saved much money with service teams attention to warranty,special deals and integrity. Phil, Jim and Jerry have been especially helpful. More

Pros: Prompt service, rewards program dollars back Pros: Prompt service, rewards program dollars back Cons:They probably cost a little more than a non-dealer shop, but the job is done right and quickl Pros: Prompt service, rewards program dollars back Cons:They probably cost a little more than a non-dealer shop, but the job is done right and quickly. The techs at Grand Ledge Ford have nearly always had my car's repairs finished the same day. They always call with an estimate first, have the parts I'll need, and fit me in even when I don't get the chance to schedule an appointment. I really appreciate their shuttle service too. That way I can get back to home or work and not waste the day in the waiting room. For my most recent work (battery installation), Phil Wright, Randy Germain, and Julie Bevier were the employees who took care of me. They each did an excellent job. More

Randy Germain has serviced my vehicles for several years. He is the reason I go to GLF. I trust his workmanship. He is very professional and friendly. If I have any concerns, Randy talks with me before do He is the reason I go to GLF. I trust his workmanship. He is very professional and friendly. If I have any concerns, Randy talks with me before doing any work. Phil Wright is also helpful, he quoted prices for the work when I made the appointment, and offered a free car wash after my car was serviced. DC of Lansing More

Service manager,Jim Satterlee,always very friendly, helpful and accomodating. We have purchased cars at this dealership and were treated with fairness, courtesy and respect. Since purchasing our vehi helpful and accomodating. We have purchased cars at this dealership and were treated with fairness, courtesy and respect. Since purchasing our vehicles five years ago, we have had them serviced there since then and got to know Jim, Mike and others. L&L More

I have dealt with Grand Ledge Ford for many years and have never had a bad experience. The service guys are great and always make sure I have a ride home/back to the dalership when my car is being serv have never had a bad experience. The service guys are great and always make sure I have a ride home/back to the dalership when my car is being serviced. Other employees always ask if I want coffee or hot chocolate and make sure I am comfortable when waiting. The service guys give me updates on my car if I wait and are very good about taking my calls if I'm waiting at home. I am very happy with Grand Ledge Ford and will continue to deal with them. More

Dorene and the entire Grand Ledge Ford team went above and beyond what you would expect from an automobile dealership. They are to be complemented on the courtesy, professionalism, and efficiency with wh and beyond what you would expect from an automobile dealership. They are to be complemented on the courtesy, professionalism, and efficiency with which they handled our purchase and follow-up service. We plan to tell all of our friends about them and intend on purchasing future vehicles through them. More

I took the vehicle in for routine service and also had a concern about a chirping noise that was coming from the rear of the vehicle. I was offered transportation to a destination of my choice, but chose t concern about a chirping noise that was coming from the rear of the vehicle. I was offered transportation to a destination of my choice, but chose to wait at the dealership. While waiting, I met with bhe business office with regard to extending my warranty coverage. Even though I did not have an appointment, I received prompt courteous service with a good explanation of options and cost. By the time I had finished there the vehicle was ready, the rear brake pads and plates had been replaced under warranty and the chirp was gone. Great service and friendly people. More

WEnt in for a Sync repair and it was completed very quickly and effectively. The service rep was quick to get me looked after and Randy did a complete redo on the sycn to get the system to take the new quickly and effectively. The service rep was quick to get me looked after and Randy did a complete redo on the sycn to get the system to take the new updates. Was in and out in less than an hour and job was checked with me in the car to make sure it worked More

The sales staff and finance team were very knowledgeable of the products being sold and the rebates and finance options available to get me the best deal possible. I nefer felt pressured to purchase a vehi of the products being sold and the rebates and finance options available to get me the best deal possible. I nefer felt pressured to purchase a vehicle. The staff went out of their way to get answers to any questions that I had. More

I have worked with Phil on several occasions since I bought my new vehicle. He has always be kind and courteous. I know when he is in charge of my car, it will be a good service visit. I also enjoyed bought my new vehicle. He has always be kind and courteous. I know when he is in charge of my car, it will be a good service visit. I also enjoyed working with Doreen Fuller who sold me the vehicle. She also sold a vehicle to a co-worker and both of us really liked her no pressure style. More