Morrie's Grand Ledge Ford

I have worked with Phil on several occasions since I bought my new vehicle. He has always be kind and courteous. I know when he is in charge of my car, it will be a good service visit. I also enjoyed bought my new vehicle. He has always be kind and courteous. I know when he is in charge of my car, it will be a good service visit. I also enjoyed working with Doreen Fuller who sold me the vehicle. She also sold a vehicle to a co-worker and both of us really liked her no pressure style. More

Chris listened to my requests and took the time to work out all the pieces of the puzzle I needed to make the sale. He was cordial, understanding and willing to go the extra mile. I had been to at least f out all the pieces of the puzzle I needed to make the sale. He was cordial, understanding and willing to go the extra mile. I had been to at least five other dealerships in the past weeks, and this one by far was the best for customer service in sales. Judy in Finance also was friendly, understanding and detailed. I enjoyed meeting them both and am happy with my new 2011 Ford Focus. Thank you! Tammy M. Eaton More

I always bring my Ford Tauraus into Grand Ledge Ford for all my servicing needs and feel they are always very through and fair. Letting me know what is needed repaired immediatly and what can wait until the all my servicing needs and feel they are always very through and fair. Letting me know what is needed repaired immediatly and what can wait until the next time. I also really like the new Owner Advantage Rewards program. More

Not only have we been satisfied but because of previous purchases we returned. Three years ago we found ourselves needing to replace both of our vehicles within a short time and Dorene helped us get the b purchases we returned. Three years ago we found ourselves needing to replace both of our vehicles within a short time and Dorene helped us get the best possable valure for our money. Earlier this year our son had an acident with one of those vehilces and again Dorene helped us replace it. This time with a brand new car. The Grandledge Ford Family is the best experience my wife and I have had in our 22 years of marriage. More

During my 20 years in Lansing, I have bought a number of vehicles for myself and my family at Grand Ledge Ford. I have always had courteous and informative communication with the Sales and Service staff. vehicles for myself and my family at Grand Ledge Ford. I have always had courteous and informative communication with the Sales and Service staff. Upon completion of service on my vehicles and after purchase of a vehicle, Grand Ledge Ford has always called me to see if I am totally satisfied, which I appreciate. More

While vacationing in Michigan, the dash got hot to touch. When Mr. Wright registed vehicle in, he discovered recall notice. From that point on, the entire team worked together as Adam spotted a crack in the When Mr. Wright registed vehicle in, he discovered recall notice. From that point on, the entire team worked together as Adam spotted a crack in the axle along with finding the problem with the battery. Jerry drove vehicle to diagnose dash problem, and Tony expidited replacing the axle. Mr. Wright made sure that the Ford Company took care of me, by making sure I did not make the long trip back to Tennessee without repairs being done as well as making sure I had a rental car for the short period of time it took for them to do all repairs. Julie handled all charges and got us on our way. We are very thankful for all the kind help and skillful staff that Grand Ledge Ford provided us when we needed them. More

We were so not looking forward to having to buy a car, it's always been such a hassle. We stopped in to "just look". We ended up driving a wonderful car with an awesome guy/salesman, Sid. He in turn intro it's always been such a hassle. We stopped in to "just look". We ended up driving a wonderful car with an awesome guy/salesman, Sid. He in turn introduced us to Fernando and seriously, the only way this could have been a more pleasant experience would be if they paid us to take the car:) No pressure, knowledgeable staff, friendly from whoever answers the phone to financing...really we could'nt be any more satisfied! Totally know where we'll be going next time we're in the market:) More

Friendly sales staff. Courtious, efficient service staff. I bought two new vehicle from this dealership in the past year and 3 months. I have gotten good deals and good service. I would recommend G staff. I bought two new vehicle from this dealership in the past year and 3 months. I have gotten good deals and good service. I would recommend Grand Ledge Ford to other buyers. More

Colleen went above and beyond to help us find the vehicle and amenities we were looking for by spending numerous hours researching and arranging for a brand new car with a price that beat another local deale and amenities we were looking for by spending numerous hours researching and arranging for a brand new car with a price that beat another local dealership's deal. In addition, she provided us with friendly and warm service! She was truly a pleasure to work with and I would highly recommend her and the dealership to anyone looking for a car. It was a wonderful experience! More