Morrie's Grand Ledge Ford

Phil Wright was very helpful in prioritizing the work that had to be done on my car. He told me what items needed to be done now and what could wait until my next oil change. He knew that money was also that had to be done on my car. He told me what items needed to be done now and what could wait until my next oil change. He knew that money was also an issue and took that into account. Jon Snow worked on my car and fixed all of the items I chose to have done today. Julie BeVren checked me out while we talked about our working days at MSU and her bucket list to go to the UK. All were very friendly and concerned about caring for my car and me. More

I needed my oil changed, tires rotated, and was noticing a strange "kick" when I accelerated my Ford Edge. Phil was wonderful in helping to determine what the problem actually was that I was having by aski a strange "kick" when I accelerated my Ford Edge. Phil was wonderful in helping to determine what the problem actually was that I was having by asking the right questions. They also checked over all my fluids, my windshield wipers, and lights making sure that my car is safe for me on the road. One of my favorite parts about taking my vehicle to Grand Ledge Ford is that I NEVER feel like I have been or ever will be taken advantage of or ripped off. I recommend Grand Ledge Ford to all my friends for their vehicle needs. More

I was thoroughly impressed with the friendliness & speed of which the service was done (tires and brakes). However, my initial complaint for taking the truck in was squeeking in the drivers rear tire which of which the service was done (tires and brakes). However, my initial complaint for taking the truck in was squeeking in the drivers rear tire which I seem to still have. The service technician (Philip) was very upfront and responsive. More

Always receive excellent service, convenient scheduling of appointments and friendly staff. We have purchased 2 vehicles at this dealership, and they did warranty work for us on another vehicle purchase of appointments and friendly staff. We have purchased 2 vehicles at this dealership, and they did warranty work for us on another vehicle purchased at a different dealership. We are very satisfied and intent to continue a long relationship. More

I have been taking my veichles to Grand Ledge Ford for a long time. Jim is always very helpful to us and always works us in if we have a serious problem and need the veickle. When ever we call for an oil long time. Jim is always very helpful to us and always works us in if we have a serious problem and need the veickle. When ever we call for an oil change we deal with Jim and is always able to work us in to what fits our schedule and we are in and out in no time. I recommend the dealership to my friends and tell them to ask for Jim that he will take good care of you. More

Colleen is always very repsonive and helpful during the new car buying experience. We purchased several cars from her and always find her to make the next purchase. The dealership completes repairs timel new car buying experience. We purchased several cars from her and always find her to make the next purchase. The dealership completes repairs timely and stands behind their work. The courtesy shuttle is very handy and convenient. More

Ross was great to deal with. He helped me get the vehicle inspected by my own mechanic, coming in on his day off to complete the sale! I work at odd hours and he was able to help me drive 3 vehicles during t inspected by my own mechanic, coming in on his day off to complete the sale! I work at odd hours and he was able to help me drive 3 vehicles during times when most dealers are not even open. Finally despite the fact that I was not buying new, or even a used Ford, he treated me like any other customer, giving me as much of his time as I needed to feel comfertable about the car. I love my new jeep Ross, thanks for helping me find it. More

The above people expidited the repair of my vehicle without having a prior appointment. I am from Ontario Canada and my vehicle broke down while I was enroute home to Ontario. Because of their efforts without having a prior appointment. I am from Ontario Canada and my vehicle broke down while I was enroute home to Ontario. Because of their efforts I was able to get home wiyhout having to spend another day in a hotel. More

I brought my Edge in for it's first oil change on Dec. 17th. I didn't know that an appointment was needed, but Jim was very helpful in fitting me into the schedule. He said that it might be an hour wait, 17th. I didn't know that an appointment was needed, but Jim was very helpful in fitting me into the schedule. He said that it might be an hour wait, but within 20 minutes, he had the car in a bay. It didn't take much time, and I was on my way! Jerry, who did the work, left my Edge spotless and even gave it a wash. More

Colleen Jennings likes her job, is hard-working and dedicated, and makes the buying process very enjoyable. Business Manager Fernando Duran makes the paperwork process quick and easy to understand. We dedicated, and makes the buying process very enjoyable. Business Manager Fernando Duran makes the paperwork process quick and easy to understand. We worked with both Colleen and Fernando when we leased our Taurus 3 years ago and we were glad to to be able to work with them again. Everyone is very friendly and Grand Ledge Ford. More