Morrie's Grand Ledge Ford

I took my 2004 Ford Focus to a mechanic to get an oil change/ they told me that there was moisture in the oil and that it eas a major problem/ I took it to this Ford dealer and instead of taking advan change/ they told me that there was moisture in the oil and that it eas a major problem/ I took it to this Ford dealer and instead of taking advantage of me/ they let me know that it was not a necessary valve job/ only moisture caused by our bad weather/ they changed the oil and now have my future business! In the spring I plan on getting a new car and it will be at this dealership so that I can deal with the service department! More

We purchased a used Lincoln Navigator on the internet in Ohio. We were informed by this dealer the vehicle was still under factory warrenty. We visited GLF to discuss warrenty on our Lincoln and were impres Ohio. We were informed by this dealer the vehicle was still under factory warrenty. We visited GLF to discuss warrenty on our Lincoln and were impressed with Phil Wright's friendly, professional attitude and his genuine willingness to help us. Phil was able to warrent the door trim panel on each of the front doors. The trim panels were later installed just like the factory by Larrry Edwards. After the trim panels were replaced we asked Phil to check if the tear on the drivers seat cover would also be covered under warrenty. Without hesitation, Phil began the process.The next day, we got the approval and the new seat cover was ordered and in less than a week it was installed, again like it came from the factory, by Larry Edwards. Overall we were very impressed by the complete and professional service. More

Could not have asked for better service. Great service Could not have asked for better service. Great service from both Phil Wright and Tony Montesanti of the service deparment. No hesitation about r Could not have asked for better service. Great service from both Phil Wright and Tony Montesanti of the service deparment. No hesitation about recommending Grand Ledge Ford Lincoln to anyone for service or the purchase of a new Ford or Lincoln. More

My Ford 350 was not running correctly, I came in to the dealership with no appointment, and Phil Wright and Dave Schneider analzyed the problem and worked me right in with no problem. They were very knowl dealership with no appointment, and Phil Wright and Dave Schneider analzyed the problem and worked me right in with no problem. They were very knowledgeable of the vehicle's problem, and got my truck fixed and back on the road that day. Thanks so much. More

We were traveling when our Focus began running poorly and miss-firing. We pulled off the freeway at the first possible exit and just chanced upon Grand Ledge Ford. The service department was extremely busy miss-firing. We pulled off the freeway at the first possible exit and just chanced upon Grand Ledge Ford. The service department was extremely busy, but Philip managed to get our car diagnosed quite quickly and we were able to continue our trip. He was outstanding and went way above what I consider good service, to help us in an uncomfortable situation. I would highly recommend this dealership because of the care shown by Philip Wright. More

Service was friendly. Phil did a good job of keeping me informed and was attentive to my needs. As promised my truck was repaired and returned the same day. The dealership has never given me any reason informed and was attentive to my needs. As promised my truck was repaired and returned the same day. The dealership has never given me any reason to take my vehicles to any other repair facility. More

I was from out of town and needed service. We were given coffee and it was going to be a longer service and we had plans to shop for the afternoon. We were driven to the mall, notified by cell phone when m coffee and it was going to be a longer service and we had plans to shop for the afternoon. We were driven to the mall, notified by cell phone when my car was ready and picked up at the mall and returned to the dealership. All done in a friendly manner. More than I expected from what could have been a disappointing day for me and my sister. It was rather nice to be dropped off and picked up at the door with our packages. Thanks More

I was taken care of very well. Phil discussed my service options and we came up with a set of options that would fit my needs. The car was clean after the service. They were concerned about my time and se options and we came up with a set of options that would fit my needs. The car was clean after the service. They were concerned about my time and serviced the car quickly. The car is running well, and, all in all they did a very good job. More

I brought my 2010 Ford Focus in for its first oil change which included a tire rotation. When I asked if I could also get the car washed, Phil Wright smiled and said it was no problem and that it would be which included a tire rotation. When I asked if I could also get the car washed, Phil Wright smiled and said it was no problem and that it would be free. What a guy! And, the other employees I spoke with were just as friendly and helpful. I even got a free hot chocolate! Thanks for a job well done Grand Ledge Ford! More

I visited the service department at the dealership with a 2004 F-150 pickup that was not running very well. I was eighty miles from home and had just finished my work day when I recognized the engine trouble 2004 F-150 pickup that was not running very well. I was eighty miles from home and had just finished my work day when I recognized the engine trouble. I met service adviser Phil Wright and explained my predicament. He quickly arranged for a diagnostic session with the technicians. I had an answer, and an estimate, within twenty-five minutes. I agreed to have the work performed and Mr. Wright was kind enough to arrange an overnight car rental for my return home. The communication throughout the process was outstanding. I am quite pleased with the entire experience. More