
Morrie's Grand Ledge Ford
Grand Ledge, MI
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We switched for Courtosy Ford to Grand Ledge Ford, due to the fact that the other Ford dealership has been not so Courteous, since coming here we have experinced top notch service. I worked with Philip Wri the fact that the other Ford dealership has been not so Courteous, since coming here we have experinced top notch service. I worked with Philip Wright and Jon Snow and all I can saw is WOW !! from the time I dropped my care off I was greeted by Philip and he explained everything that was going in detail and was very kind and profesional. Very pleased with this Service department. More
Going to Grand Ledge Ford for my recent new car purchase was the perfect decision. Kim listened to my needs and got me the exact vehicle I was looking for. Fernando was able to get me financing, and I was was the perfect decision. Kim listened to my needs and got me the exact vehicle I was looking for. Fernando was able to get me financing, and I was a hard finance. There was no pressure. I even checked with another dealership to see if they would be cheaper, and to keep Grand Ledge Ford honest and the other dealer could not beat the price. In fact, Kim found $500.00 more in rebates that this other dealer couldn't. Not all Ford dealers are equal. Going to Grand Ledge Ford is the right decision. You won't be sorry. More
All my experiences with Grand Ledge Ford Have been good All my experiences with Grand Ledge Ford Have been good ones. I never have to wait to get our vehicles in and even same day hasn't been a proble All my experiences with Grand Ledge Ford Have been good ones. I never have to wait to get our vehicles in and even same day hasn't been a problem. Phil has always been helpful thoughtful and courteous and he and Jerry and Tony have gone out of their way to make sure we get great service-thank you to them! Thanks also to Richard for many enjoyable rides to and from the dealership, he always gives service with a smile! Definately recommend this dealership! More
Bob W was very kind and patient with all the questions I had. I found othyer employees too warm and answering the questions I had with earnestness. They were interested in my feeling comfortable with my p had. I found othyer employees too warm and answering the questions I had with earnestness. They were interested in my feeling comfortable with my purchase, and in my long term satisfaction with the car I purchased. More
Phil always extends himself to be friendly and get me the best price possible. This last time he check my rewards credit to see if I had enough points to cover the minor repair that was necessary. I was ab best price possible. This last time he check my rewards credit to see if I had enough points to cover the minor repair that was necessary. I was able to cover my brake light and replaced rear wiper with rewards money. Phil is always extremely helpful. More
Went for service. While explaining the problem, Philip had the mechanic come out to listen for the noises I was hearing. Great service department! I've also had to have some body work done and the dealers had the mechanic come out to listen for the noises I was hearing. Great service department! I've also had to have some body work done and the dealership did a very good job with that. I highly recommend this dealership. More
I have purchased many cars, but this is my first very positive experience with a car dealer. Everyone at the dealership treated me excellently, without a runaround or games. The price was fair, The vehi positive experience with a car dealer. Everyone at the dealership treated me excellently, without a runaround or games. The price was fair, The vehicle was as advertised, the trade was reasonable, and the deal was low pressure. They did a really nice job prepping the car also. But our salesman KARL HOFMEISTER really stands out among a group of very qualified staff here. He is a rare salesman with integrity and honor to spare. We had some MINOR difficulties with the vehicle after sale which were not covered by warranty, but Karl stood by us, working hard to ensure we were completely satisfied with the vehicle (which we are). He has earned my trust and lifelong business, and I feel confident saying if you work with him you will not regret it! JUDY WILLIAMS also deserves a strong nod, as both KARL and JUDY stayed quite late after close to work through some financing concerns and options so we could take the car on vacation the next day. Visit this dealership before buying another car, you are likely to be pleasantly surprised. More
I worked directly with Philip Wright who was extremely professional yet friendly. He answered all of my questions and tried to find ways to save me money. There was no pressure to do work that I couldn' professional yet friendly. He answered all of my questions and tried to find ways to save me money. There was no pressure to do work that I couldn't afford to do and he made notes on my record so the information would be there the next time I came in. Chris Flaga More
I can't begin to express my positive thoughts with this dealership. EVERYONE was highly professional and friendly. I've purchased vehicles from Grand Ledge Ford in the past and wouldn't think of shopping dealership. EVERYONE was highly professional and friendly. I've purchased vehicles from Grand Ledge Ford in the past and wouldn't think of shopping anywhere else. Very fast quality service that now days is pretty much non-existent at most dealerships! EXEMPLARY behavior that other businesses need to pay attention to. Keep up the fantastic work! More
The dealership fixed all repairs on time and at a fair price. Randy and Philip answered all our questions and were responsive to our calls. I aapreciated their friendliness and professionalism. I woul price. Randy and Philip answered all our questions and were responsive to our calls. I aapreciated their friendliness and professionalism. I would tell others about the wonderful work this dealership provides. More