
Morrie's Grand Ledge Ford
Grand Ledge, MI
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I cam in for an oil change around 1pm. I had an interview that day and could not miss it. I was contemplating not having the service done. Phil told me that there should be no reason it should not be done by that day and could not miss it. I was contemplating not having the service done. Phil told me that there should be no reason it should not be done by 2pm. However, he did give some scenarios so I would not miss my interview. A short while later, I was told they were able to switch my appointment with another and I was out of there just before 2pm. With the rewards I had built up, the cost was $0.00. I was also informed that my breaks need to be replaced and set up another appointment. I always have a great experience when I take my vehicle there. The staff is excellent and so is the work. More
They were very busy and my car died. They knew I had to go out town the next day and was able to get all the needed repairs done the same day. What a surprise, they very very friendly and I will be back a go out town the next day and was able to get all the needed repairs done the same day. What a surprise, they very very friendly and I will be back again for all my service work. Great work, Philip More
We have always found the Grand Ledge Ford staff to be helpful, well-informed and efficient. Our recent vehicle was our third from this dealership. The service department is courteous and prompt, and th helpful, well-informed and efficient. Our recent vehicle was our third from this dealership. The service department is courteous and prompt, and the dealership is so clean with a comfortable waiting area. More
I feel that Sidney was very helpful and am happy with my purchase. I found that the time that it took to purchase that car and complete the paperwork was adequate. Sidney was very friendly and helpful. I purchase. I found that the time that it took to purchase that car and complete the paperwork was adequate. Sidney was very friendly and helpful. I am very happy overall with my new ford fiesta. More
From the moment we walked into Grand Ledge Ford, the entire staff went out of their way to take care of us. This is the third car I have bought from them, so all I had to do was go to Colleen (who was entire staff went out of their way to take care of us. This is the third car I have bought from them, so all I had to do was go to Colleen (who was with a customer) and let her know I was there and that I wanted to look at a 2009 Ford Flex. She pointed me to the manager who promptly got me the keys and a plate and in less than 5 minutes my wife and I were test driving the car. Buying a car from Colleen is the most pleasant auto purchasing experience you can imagine. She is cheerful, friendly, and professional. She is the kind of salesperson I would follow to another dealership - so hang on to her! She worked with me and the management to reach a fair price without any pressure at all. A real joy. More
I had a great time buying this new truck. I have bought a few new trucks before this one. For the most part every other dealer that I have bought from, I knew more about the truck than the salesmen. Not at G few new trucks before this one. For the most part every other dealer that I have bought from, I knew more about the truck than the salesmen. Not at Grand Ledge Ford. My salesmen was very informative on the truck he knew what he was talking about which makes it nice. Very low pressure which is very nice. PS. I bought a truck once down the road from GLF. What a junker!!! More
My experience at Grand Ledge Ford was awesome. Ben simplified the buying process and made it super easy to purchase my Lincoln MKX. I was able to get exactly what I wanted and still stayed within my b simplified the buying process and made it super easy to purchase my Lincoln MKX. I was able to get exactly what I wanted and still stayed within my budget. This is my first American brand car. In the past,I thought Acura & Toyoto's were the best. Not anymore. If you are looking for a good affordable vehicle...contact Ben at Grand Ledge Ford. More
This was a great experience. I have not had a Ford in over twenty years. This is a great car and the dealership is top notch in service. Mitch was laid back...not pushy and fun to deal with. We were li over twenty years. This is a great car and the dealership is top notch in service. Mitch was laid back...not pushy and fun to deal with. We were like having a great time with my phone getting it to sync...but he got it done with a smile and a laugh. A friend recommended the dealership to me....he drives from south east Michigan because of the service. Thanks for a good product and great service. More
I found my experiences at Grand Ledge Ford Lincoln to be all that it can be. Friendly and efficient employees who know what "Customer Satisfaction" should be. It was a pleasant surprise to find everyone a all that it can be. Friendly and efficient employees who know what "Customer Satisfaction" should be. It was a pleasant surprise to find everyone at the dealership willing to appreciate you business. More
This is the only dealership I will work with. Everyone is just great, ready to help you out and get your problems taken care of. The service department if always warm and welcoming and a nice place to sit an just great, ready to help you out and get your problems taken care of. The service department if always warm and welcoming and a nice place to sit and relax while your taken care of. Thanks Grand Ledge Ford I look forward to seeing you again. More