Morrie's Grand Ledge Ford

I made the appointment for 8a expecting 1.5 hours of work to be done and it was done in the allotted time. I was greeted immediately, had my paperwork done efficiently, was shown the reason for my air leak to be done and it was done in the allotted time. I was greeted immediately, had my paperwork done efficiently, was shown the reason for my air leak in my tire and what was done to correct it, the tires were balanced and the oil changed within a reasonable amount of time. I was also able to be driven to where I had to have other business conducted and retrieved very quickly. It all worked out very well and am doing it again next week with my other vehicle. More

Philip is efficient and friendly. He explains in detail the options avaiable without pressure. I feel he is striving to provide the service I need. Mike's work in the shop has been very reliable. He has the options avaiable without pressure. I feel he is striving to provide the service I need. Mike's work in the shop has been very reliable. He has serviced our vehicles numerous times without errors. More

Overall service was outstanding. I was out of town when my car broke down and I could not be happier with how friendly, courteous, and helpful everyone was. The team I worked with was Phil Wright, Randy G my car broke down and I could not be happier with how friendly, courteous, and helpful everyone was. The team I worked with was Phil Wright, Randy Germain, Carl Hyzer and Marianne Cox. All were very professional and made the bad experience of car problems while out of town not so bad. Thanks for the excellent service!!!!!! More

I am quite sensitive to the approach car dealership sales consultants take with me. I know right away if I am dealing with a straightforward person who is willing to level with me and take my intent to purch consultants take with me. I know right away if I am dealing with a straightforward person who is willing to level with me and take my intent to purchase seriously...I have left many dealerships in the past because I did not care for the treatment I received. At Grand Ledge Ford, specifically with Mitch Wojtacha, I knew immediately that I would be able to talk straight up with him, explain my desires and pricing expectations, and quickly make a deal. I appreciate Mitch's work with me, and now my wife has a beautiful new Ford Edge to tool around town in! More

GLF is a fantastic car full-service dealership. They have always ben helpful in every way. The people are friendly and professional. The service is fast, accurate and reasonably priced. Of course, th have always ben helpful in every way. The people are friendly and professional. The service is fast, accurate and reasonably priced. Of course, the Ford vehicles are the best! Go Ford! Go Grand Ledge Ford! Thanks Philip and Jon. More

Good overall experience. Sales person was helpful and knowledgeable about the car. They were helpful with trade in and they were able to give me what was fair for my car. Nice clean showroom and good q knowledgeable about the car. They were helpful with trade in and they were able to give me what was fair for my car. Nice clean showroom and good quantity of vehicles in stock. Glad I made the choice of Grand Ledge Ford. More

Grand Ledge Ford personel are very knowledgeable about the vehicles they are selling. They knew which packages included the options we desired so we were able to get the exact truck we wanted at a very r the vehicles they are selling. They knew which packages included the options we desired so we were able to get the exact truck we wanted at a very reasonable price. They have a variety of information including brochures, DVD's and product display, all very helpful when choosing which model you want. The dealership is very clean, inviting and customer friendly. Sales people greet you and are very helpful but don't pressure you. We would not hesitate to recommend this dealership or return for another vehicle. GREAT FRIENDLY PEOPLE!!! More

From the minute I drove into the service garage until the time I picked up my vehicle, the service was great. I received an update when the vehicle had be be kept overnight (I was told this might happen the time I picked up my vehicle, the service was great. I received an update when the vehicle had be be kept overnight (I was told this might happened). The repairs were made to my satisfaction (Carl Hyzer). Service rep,Phil Wright, was outstanding. More

Purchased 07 Fusion, had some idling problems. returned to have them check the idle, but they could not get the engine to hesitate. Made an appointment to have it checked. On my way house the check engine to have them check the idle, but they could not get the engine to hesitate. Made an appointment to have it checked. On my way house the check engine light came on. I returned with my car at the appointed time. All the staff there was very pleasant. They replaced some fouled out spark plugs and did a few other things and I was back on the road. The driver rear tail light was cracked, they ordered a new one for me and replaced it for me. I was very pleased with their service. We have purchased many cars from their dealership and would choose them to purchase other vehicles in the future. More

I cam in for an oil change around 1pm. I had an interview that day and could not miss it. I was contemplating not having the service done. Phil told me that there should be no reason it should not be done by that day and could not miss it. I was contemplating not having the service done. Phil told me that there should be no reason it should not be done by 2pm. However, he did give some scenarios so I would not miss my interview. A short while later, I was told they were able to switch my appointment with another and I was out of there just before 2pm. With the rewards I had built up, the cost was $0.00. I was also informed that my breaks need to be replaced and set up another appointment. I always have a great experience when I take my vehicle there. The staff is excellent and so is the work. More