Morrie's Grand Ledge Ford
Grand Ledge, MI
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Upon entering service, the door was open right away, no waiting. The service guys were very friendly and helpful. The manager was called to look at the problem and responded right away. He fixed the proble waiting. The service guys were very friendly and helpful. The manager was called to look at the problem and responded right away. He fixed the problem with no wait or service fee. also let me know if there were any upgrades due he would take care of those for me as well. Thank you. More
Ben did a great job he had been assigned to me after my regular salesperson retired.I told him what I wanted he showed me several different cars. I drove the Fiesta and liked it. The rest of the people at regular salesperson retired.I told him what I wanted he showed me several different cars. I drove the Fiesta and liked it. The rest of the people at the dealership were very friendly. I was in and out in about 45 minutes with a new car. I think I got what I wanted at a price I could afford. More
Great dealership. Not pushy, just helpful. They actually talked us out of a more expensive package for the car to keep us within the price range we had in mind. I appreciated that they were trying to help u talked us out of a more expensive package for the car to keep us within the price range we had in mind. I appreciated that they were trying to help us find the best car for us, rather than just trying to get us to spend as much money as we could. We are extremely happy with the car and we would definitely recommend the place to others. It's worth the drive! More
This is the second time I have purchased a car via the internet. I explained my needs, listed the equipment I wanted and got quick accurate responses. As I was in Florida at the time I probably had many m internet. I explained my needs, listed the equipment I wanted and got quick accurate responses. As I was in Florida at the time I probably had many more questions than if it had been an eye to eye deal. Everything ended up just as I wanted and the car was delivered on time with the correct equipment and the price we agreed upon early on. Grand Ledge Ford is a good place to do business. More
I made the appointment for 8a expecting 1.5 hours of work to be done and it was done in the allotted time. I was greeted immediately, had my paperwork done efficiently, was shown the reason for my air leak to be done and it was done in the allotted time. I was greeted immediately, had my paperwork done efficiently, was shown the reason for my air leak in my tire and what was done to correct it, the tires were balanced and the oil changed within a reasonable amount of time. I was also able to be driven to where I had to have other business conducted and retrieved very quickly. It all worked out very well and am doing it again next week with my other vehicle. More
Philip is efficient and friendly. He explains in detail the options avaiable without pressure. I feel he is striving to provide the service I need. Mike's work in the shop has been very reliable. He has the options avaiable without pressure. I feel he is striving to provide the service I need. Mike's work in the shop has been very reliable. He has serviced our vehicles numerous times without errors. More
Overall service was outstanding. I was out of town when my car broke down and I could not be happier with how friendly, courteous, and helpful everyone was. The team I worked with was Phil Wright, Randy G my car broke down and I could not be happier with how friendly, courteous, and helpful everyone was. The team I worked with was Phil Wright, Randy Germain, Carl Hyzer and Marianne Cox. All were very professional and made the bad experience of car problems while out of town not so bad. Thanks for the excellent service!!!!!! More
I am quite sensitive to the approach car dealership sales consultants take with me. I know right away if I am dealing with a straightforward person who is willing to level with me and take my intent to purch consultants take with me. I know right away if I am dealing with a straightforward person who is willing to level with me and take my intent to purchase seriously...I have left many dealerships in the past because I did not care for the treatment I received. At Grand Ledge Ford, specifically with Mitch Wojtacha, I knew immediately that I would be able to talk straight up with him, explain my desires and pricing expectations, and quickly make a deal. I appreciate Mitch's work with me, and now my wife has a beautiful new Ford Edge to tool around town in! More
GLF is a fantastic car full-service dealership. They have always ben helpful in every way. The people are friendly and professional. The service is fast, accurate and reasonably priced. Of course, th have always ben helpful in every way. The people are friendly and professional. The service is fast, accurate and reasonably priced. Of course, the Ford vehicles are the best! Go Ford! Go Grand Ledge Ford! Thanks Philip and Jon. More
Good overall experience. Sales person was helpful and knowledgeable about the car. They were helpful with trade in and they were able to give me what was fair for my car. Nice clean showroom and good q knowledgeable about the car. They were helpful with trade in and they were able to give me what was fair for my car. Nice clean showroom and good quantity of vehicles in stock. Glad I made the choice of Grand Ledge Ford. More