Morrie's Grand Ledge Ford

Randy Germain has been servicing our Fords for many years. He is extremely knowledgeable and thorough. Phil Wright, the service adviser, keeps on top of things and communicates quickly and often ab years. He is extremely knowledgeable and thorough. Phil Wright, the service adviser, keeps on top of things and communicates quickly and often about what Randy needs to fix, how much it will cost, and when it will be ready. My Edge recently broke down. The closest dealership wasn't Grand Ledge Ford. Their mechanics and service adviser told me that I needed three major parts replaced for a total of over $1000. It didn't pass the sniff test with me, so I called Randy and Phil. I brought the car to them. Although the car was throwing codes for all three parts, they suspected that just one was causing the problem. They called the engineers at Ford who told them which part was the most likely culprit. Randy replaced it and for less than $300, my car was fixed. I'm very grateful. They both go out of their way to provide top-notch service. I wouldn't go anywhere else! More

This has been my third service appointment at Grand Ledge Ford and the service from start to finish - phone answered friendly, dropping of my drop with Phil and the courtsey shuttle driver, Richard - has bee Ford and the service from start to finish - phone answered friendly, dropping of my drop with Phil and the courtsey shuttle driver, Richard - has been top notch! I live approximately 34 miles from Grand Ledge and for the quality and service I have received it's worth the drive. Thank you, GLF! More

Never had service performed by Grand Ledge Ford before and was very impressed. Car is running great and Philip Wright was very knowledgeable and friendly. and was very impressed. Car is running great and Philip Wright was very knowledgeable and friendly. More

I purchased my Escape at a different Ford dealership, but have been coming to GL Ford for all my service. The first time I came here was because they are located close to my work, and a friend recommended th have been coming to GL Ford for all my service. The first time I came here was because they are located close to my work, and a friend recommended them. Because of the service I received from Phil Wright when dropping off, the shuttle to work on time in the morning by Richard McCarrick, and the thorough job done by Mike Fernholtz the mechanic, I will continue to come to GL Ford. I will also come when I am in the market for a new vehicle. If the sales staff are as nice as those in "Service", I know I will be treated fairly and will be given all the information I need to choose the right car for me. Thank you Phil, Richard, and Mike. More

This dealership always goes out of its way to make sure my car is fixed correctly and that my questions and concerns are addressed. I have met the mechanics, service manager and other personell at this dea my car is fixed correctly and that my questions and concerns are addressed. I have met the mechanics, service manager and other personell at this dealership and they always strive for 100% Success when dealing with me. Up to this point I have purchased several vehicles from this location and have over 95% of all service performed at this location. they are trustworthy and accountable and that gives me great peice of mind. More

Both Philip and Randy provided me with a straight forward diagnosis and even have me come to the dealer to show me the problems with my vehicle. They provided me with a timely efficient repair and a quality diagnosis and even have me come to the dealer to show me the problems with my vehicle. They provided me with a timely efficient repair and a quality of parts and labor that I have come to expect from them. The cost of repair was reasonable as I have been informed by friends in the automotive repair and service industry. Thank you Philip, Randy and Grand Ledge Ford; you have my highest recommendations. Joe Ortiz More

Grand Ledge Ford service department is always pleasant, helpful, and on time with their appointments. It makes getting an oil change a great experience rather than a chore. helpful, and on time with their appointments. It makes getting an oil change a great experience rather than a chore. More

We had an engine problem on our 08 Mercury Mountaineer. Philip Wright and Larry Edwards explained that it was a bad coil, got it repaired the same day, and gave us transportation to work. They were very fr Philip Wright and Larry Edwards explained that it was a bad coil, got it repaired the same day, and gave us transportation to work. They were very friendly. More

Everyone made us feel comfortable and were easy to work with. Laura Jordan was a blessing to us. Laura was very personable and helpful. I didn't feel like all I wanted to do was get out of there. I woul with. Laura Jordan was a blessing to us. Laura was very personable and helpful. I didn't feel like all I wanted to do was get out of there. I would buy my next vehicle from them even tho I have to drive 80 miles to get there. More

It was a real pleasure doing business with Grand Ledge Ford..Everyone we met made us feel that we were welcome. Mitch is a great salesman, no high pressure and very informative.. We WILL go back to Grand Ford..Everyone we met made us feel that we were welcome. Mitch is a great salesman, no high pressure and very informative.. We WILL go back to Grand Ledge Ford for our next vehicle.. We love our new Ford Edge the heated seats, and satelite radio, the cream colored leather interior are so beautiful. Thank you.. Sherrill Bahle Bath, MI More