Morrie's Grand Ledge Ford
Grand Ledge, MI
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Our family recently had need for some minor body work on a Flex due to an accident, and I was quite impressed with the quality and speed of the repair. I do believe it looks better now than when it was new a Flex due to an accident, and I was quite impressed with the quality and speed of the repair. I do believe it looks better now than when it was new. I also was surprised and impressed they took the time to 'detail' the outside of the car before returning it to us. This type of service makes a difference. I am very glad I took it to this shop, and after several positive experiences (sales, service, and body shop) would not consider taking our vehicle anywhere else. This really is a full service facility with no weak links in the chain. More
We are very happy w/ the purchase of our Ford Fusion from GLF. Everybody was very friendly & accomodating. Karl is an excellent salesman, he made sure to ask us what we were looking for & gave us exactly w GLF. Everybody was very friendly & accomodating. Karl is an excellent salesman, he made sure to ask us what we were looking for & gave us exactly what we asked for. He has went above & beyond to assure our happiness & we appreciate that greatly. Judy made our financing happen, & well within our means. Thank you Grand Ledge Ford for a wonderful experience & a terrific new car. We look forward to seeing you for our future service & vehicle maintenance. More
I have had an amazing experience with Grand Ledge Ford. I have had an amazing experience with Grand Ledge Ford. I would recommend everyone go there for their next car purchase or service. They are super f I have had an amazing experience with Grand Ledge Ford. I would recommend everyone go there for their next car purchase or service. They are super friendly, professional, courteous, polite, and understanding. I can't say enought about my experience with them. I worked specifically with Brian Bergemann in Sales and Phil Wright and Carl Hyzer in Service. More
Excellent work, fast scheduling, and very friendly staff. It's also a great location. All in all it makes getting our car serviced a pleasure! Thank you Grand Ledge Ford. It's also a great location. All in all it makes getting our car serviced a pleasure! Thank you Grand Ledge Ford. More
I brought my Mercury Mariner in for an oil change at 4:00pm in hopes of also having my windshield washer fixed as it was not dispensing any cleaning fluid. Although, the mechanic Mike Fernholtz was abl 4:00pm in hopes of also having my windshield washer fixed as it was not dispensing any cleaning fluid. Although, the mechanic Mike Fernholtz was able to diagnose a failed pump as the problem, the late hour prevented the dealership from replacing the pump that night. No problem. Phil Wright the service rep. put me into a courtesy car and phoned me the next day when the repair was complete. I appreciate the committed and friendly service I received from Phil, Mike and cashier Julie BeVier, as they did a fantastic job in making this vehicle issue as painless as possible. More
Phil was very helpful and friendly. Got me in and out quickly and made sure I used the credits I had coming. I look forward to working with them again at my next service. quickly and made sure I used the credits I had coming. I look forward to working with them again at my next service. More
I started out by dropping my car off a day before my scheduled appointment and even though I messed up, they were able to work my car in a day early. Phil was very courteous and explained everything in scheduled appointment and even though I messed up, they were able to work my car in a day early. Phil was very courteous and explained everything in great detail. He even provided me with options to minimize the amount of money I would have to spend(there were several things needing to be done) by prioratizing the repairs. The car is working great so far and I will definitely return in the future. More
This is a great dealership. The staff are always very helpful, nice, considerate, and value my time. The place is clean and runs lime a well oiled machine. They always are timely and complete. helpful, nice, considerate, and value my time. The place is clean and runs lime a well oiled machine. They always are timely and complete. More
Service for broken body part was performed promtly and in a very professional manner. This team and dealership do and great job in meeting customer needs in a timely manner. a very professional manner. This team and dealership do and great job in meeting customer needs in a timely manner. More
I purchased this vehicle under difficult conditions I found myself in. My old car was way past its usefulness and was costing me large amounts of money to keep it running. I needed to upgrade and get a found myself in. My old car was way past its usefulness and was costing me large amounts of money to keep it running. I needed to upgrade and get a car I could reley on. My husband had some body work done at Grand Ledge Ford a few years back, he was very satisfied and he encouraged me to go to G.L. Ford. I met and worked with Chris and Judy, they directed me to just the right vehicle. The entire experience was a pleasure, the 2009 Ford Escape is the perfect vehicle for us at this time. Gloria. More