Morrie's Buffalo Ford - Service Center

Great service, got my car done pretty fast. Would recommend to others for car work Would recommend to others for car work More

Appointment was for 9:30 and would take 90 minutes (should be done by 11:00. Dropped off early, at 9:00. Heard nothing so I texted at 3:00, with NO response. Finally called at 4:00 and had to talk (should be done by 11:00. Dropped off early, at 9:00. Heard nothing so I texted at 3:00, with NO response. Finally called at 4:00 and had to talk to receptionist who said she would get someone to call me. I think it was about 4:30 that Andy called and said it was done and would cost $135. I told him this was a lease vehicle as I told Morrie’s when I dropped it off. Andy he said the work was denied by the fleet company. When I picked up the car the person there was great and after I explained everything, he said he would check on it, otherwise I was planning to reach out to enterprise on Monday. Turns out Andy never even checked with enterprise! So that said, I was ready to spend the weekend on social media giving you a 1 star review because of ZERO communication, making me wait 6 hours for a 90 minute job (I did add the one item so 6 hours for a 2 hour job). AND lying to me about the fleet company response. Fortunately for you the person there when I picked up the car was a professional and took care of me so I am giving you an extra star for him and NOT putting this review anywhere else. More

Poor communication from service department, and had to send our new truck back multiple times and get the salesperson involved before it was fixed right after spending weeks at the dealership. send our new truck back multiple times and get the salesperson involved before it was fixed right after spending weeks at the dealership. More

The quick lane did a great job. The truck was done on time and I am happy with their service. The truck was done on time and I am happy with their service. More

They're always friendly, explaining what they'll be doing, possible necessary replacements, as well as guesstimate wait time doing, possible necessary replacements, as well as guesstimate wait time More

They had the part in stock and the repair was completed promptly. Nice in and out repair. promptly. Nice in and out repair. More

Scheduling was easy. They finished maintenance early. Once the vehicle was picked up nobody explained to me what services were completed. I had scheduled an oil change, D They finished maintenance early. Once the vehicle was picked up nobody explained to me what services were completed. I had scheduled an oil change, Diamond fusion windshield application, and a minor warranty work. Reading the invoice/receipt was confusing. They didnt replace the oil change sticker on the inside of my windshield or notate that the Window application was completed. The warranty work was completed but not explained More

Customer service was great. Courteous individuals associated in solving the problems and getting the job done Courteous individuals associated in solving the problems and getting the job done More

Usual excellent service, very accommodating and flexible with my schedule. At least 15 words now with my schedule. At least 15 words now More

The staff at Morrie’s Buffalo Ford is Great! From the sales department to the service department. Kayla was super helpful upon my arrival to get me checked in and my truck in quickly. From the sales department to the service department. Kayla was super helpful upon my arrival to get me checked in and my truck in quickly. The technician did a fast and very thorough inspection and service of my vehicle. I will continue to come to Morrie’s Buffalo Ford and will steer anyone that I know that’s in need of a new vehicle or service to go there as well. More