Morrie's Buffalo Ford - Service Center

Terrible service - dropped truck off for recall service 5/22. Call to check on it tech said couldn’t help. Called back 23rd and tech said she’ll call me back. No call back again. Stopped in @ 5:00 and said 5/22. Call to check on it tech said couldn’t help. Called back 23rd and tech said she’ll call me back. No call back again. Stopped in @ 5:00 and said I want my truck. No service had been done and recalls are still pending. Bringing to different dealership. NEVER again to Morrie’s. I had an appointment and nothing gets down or call back in 2 days! More

The service on my truck was great. The mechanic and shop foreman Scott was great at communicating. Job well done. The mechanic and shop foreman Scott was great at communicating. Job well done. More

Not only do they make actual visit appointments (unlike Minnetonka), they proactively called and offered a mobile tech to come out. He did and all was taken care of without any inconvenience to us. Minnetonka), they proactively called and offered a mobile tech to come out. He did and all was taken care of without any inconvenience to us. More

Excellent follow through and communication! Vehicle repair was completed promptly and professionally. All questions answered timely. Vehicle repair was completed promptly and professionally. All questions answered timely. More

I was very happy with the service and ford points . asked for shuttle, waited 2.5 hrs but that’s ok. I had a book! asked for shuttle, waited 2.5 hrs but that’s ok. I had a book! More

Amanda was pleasant to work with! Communication can be a lot better I never had a call letting me know how it was going a week later I called Amanda then should told me what they did Communication can be a lot better I never had a call letting me know how it was going a week later I called Amanda then should told me what they did to fix the problem and then told me it was done! I guess what I’m getting at is more communication about what’s going on! More

They have always treated me well and taken good care of my car. Very happy! my car. Very happy! More

Made appointment for 8:30am for oil change. Heard nothings until 6pm. Not Happy. I’ve bought multiple vehicles there and had all maintenance done there. Ten hours for an oil chant. I’m glad I w Heard nothings until 6pm. Not Happy. I’ve bought multiple vehicles there and had all maintenance done there. Ten hours for an oil chant. I’m glad I wasn’t waiting there for it. More

I bought a tunnel cover through Ford using my points and $1200.00. That was way over priced. I found out later I could have bought same one at a topper place for only $800.00. Ford is way over priced. I sho $1200.00. That was way over priced. I found out later I could have bought same one at a topper place for only $800.00. Ford is way over priced. I should have done my research before I bought it from Ford. Right after it was put on I showed the guy that put it on that the seal was coming off. He just shrugged and said it would be fine. Then it fell off & got caught between the tail gate & tunnel cover & my tail gate would not shut. So then I showed the service writter it fell off & he said he had to order part through Ford. 3 weeks later I called to get status. He said opps, I forgot to order it and need to take pictures of it for warranty work. So I brought my truck in for him to take pictures. Then he had to go to Ford for approval on warranty work. Called after a week & he said still waiting for approval from ford. More

Love this dealership. Handled the scheduling and made sure everything was done quickly. Definitely recommend Morries Buffalo Ford. Handled the scheduling and made sure everything was done quickly. Definitely recommend Morries Buffalo Ford. More