Morrie's Buffalo Ford - Service Center

Easy to get in for oil changes. Always friendly staff to answer questions I have. Always friendly staff to answer questions I have. More

Worst vehicle repair experience in my life! ! Took 4 weeks to get an appointment then I sat for 1.5 hrs for ride home once i was informed it would take the day. Truck sat over weekend, calls on ! Took 4 weeks to get an appointment then I sat for 1.5 hrs for ride home once i was informed it would take the day. Truck sat over weekend, calls on 7th day were never returned so got a ride to speak to service manager in person. He didn't have time for me but another nice man helped. Recall work I presume got done but spent over $600 for mostly diagnostics and a new battery but repair to SYNC would have cost near $2k just to have my phone connect! Bought my 2015 F150 from this Morrie's Buffalo Ford and was happy then but service got a lot worse since. Not happy, not acceptable!! More

Little to no problem with quicklane service side took 4. 5 days to change a battery and did not contact me for days. Leaving me stranded with no vehicle for most of the week. I could have done the work i 5 days to change a battery and did not contact me for days. Leaving me stranded with no vehicle for most of the week. I could have done the work in a half-hour. Was very upset with service More

The sales team is top notch but we will never use the service dept again. Zero communication, had to leave voice mails, emails and text just hoping someone would call back, the work done was half assed a service dept again. Zero communication, had to leave voice mails, emails and text just hoping someone would call back, the work done was half assed and when we picked the truck up more was wrong with it than when dropped of, then they expect you to wait another week to fix their mistake More

Great service done in a timely manner. The guy who helped us was very nice. The guy who helped us was very nice. More

Great service in a timely manner. no surprises Cost was as expected not out of line no surprises Cost was as expected not out of line More

Sheila in service is awesome! She always has the customer’s best interest in mind She always has the customer’s best interest in mind More

I wasn't impressed with this visit. I dropped it off and let them know that I would need to pick it up 5 days later. And the work wasn't finish until I called to check the status and th I dropped it off and let them know that I would need to pick it up 5 days later. And the work wasn't finish until I called to check the status and then at that point they started to work on it on the 5th day. More

Friendly staff and they went above and beyond to provide me with the service I needed. They are my go to for all my service needs. me with the service I needed. They are my go to for all my service needs. More

The crew is very easy to deal with and are knowledgeable about the service they supply about the service they supply More