Morrie's Buffalo Ford - Service Center

Kayla always takes fantastic care of me. I did receive a video of work done and ordered a new cabin filter after seeing how dirty the old one was on the video. I did receive a video of work done and ordered a new cabin filter after seeing how dirty the old one was on the video. More

Had my truck scheduled and they had to push me back a week which then I had to get my truck towed to the dealership and I dropped it off 2 days before it was scheduled but they didn’t look at it til a we week which then I had to get my truck towed to the dealership and I dropped it off 2 days before it was scheduled but they didn’t look at it til a week later got the part got the wrong part so my truck was in the shop for a month which they never have a loaner car available so I had to pay for a enterprise loaner and the communication between me and the advisor sucked there was barely any they won’t answer or they will say I will call you back which ends up being til end of the day which I had to call them back and I had to miss 40 hours of work cause they kept promising my truck will be done that day and I got the truck back it had a rough idle they mentioned some parts but they didn’t say it was causing the problem so I had to get it diagnosed again and pay for it and they claim they decided to give me a lower hourly rate but it was the same price as what they said it would cost 3 weeks before they said “they gave me discount” the techs are great but the communication with the advisors not great at all More

Quick service on my vehicle. Helpful service writer. Kept me informed about the vehicle status. I like that you can make an appointment with the quick lane, or just stop and take Helpful service writer. Kept me informed about the vehicle status. I like that you can make an appointment with the quick lane, or just stop and take a chance that their not too busy. More

Shelia in the service department was Very helpful. I like that she sent texts with updates to let me the progress on my car. She had it delivered to my house when it was done. 5 stars!! I like that she sent texts with updates to let me the progress on my car. She had it delivered to my house when it was done. 5 stars!! More

Joe in the quick lane was fantastic. He made the oil change as fast and simple as possible. He alone would make me recommend this Morries. He made the oil change as fast and simple as possible. He alone would make me recommend this Morries. More

I have had the same issue with my truck since about 10,000 miles and now has 95,000 and I’m still showing the same issues with the deaf system. Of course it’s not under warranty because every time some 10,000 miles and now has 95,000 and I’m still showing the same issues with the deaf system. Of course it’s not under warranty because every time something happens it’s a different issue I recently just had the entire death system deleted and don’t expect to have any problems, I’ve spent way more money on the system that Ford should be fixing for free. I’m not the only one with these issues. More

I went in for routine oil change without an appointment. I was able to get in right away for the service work and they checked everything else. I will need some new tires at the next servicing and the ser I was able to get in right away for the service work and they checked everything else. I will need some new tires at the next servicing and the service advisor, Joe McGinty put together some options so I know what to expect. Totally pleased with all aspects of the experience. More

Real quick service. Very pleased with the time it took to get it done Will use them again Very pleased with the time it took to get it done Will use them again More

So first of all I dropped the car off at 6:30 am and I guess they only checked the drop box once at 6am. My car was there for an oil change and we had an appointment, I got a ride thinking that the car wi guess they only checked the drop box once at 6am. My car was there for an oil change and we had an appointment, I got a ride thinking that the car will be done since it’s now 4 pm. I walk in and it’s not done this has happened once before. So 2 out of 3 times you screwed up More

Horrible experience…. Dropped truck off at 8:30 am never looked at it all day. Never called to tell me they wouldn’t get to it…. Not impressed. Will not go back or recomme Dropped truck off at 8:30 am never looked at it all day. Never called to tell me they wouldn’t get to it…. Not impressed. Will not go back or recommend to anyone. More