Morrie's Buffalo Ford - Service Center

Always great service from Morries. Sheila is best, always goes above and beyond, great job of keeping me informed. Sheila is best, always goes above and beyond, great job of keeping me informed. More

I arrived early for my appointment. No problem. Trevor was accommodating and got me in. Total time in about an hour. Excellent. No problem. Trevor was accommodating and got me in. Total time in about an hour. Excellent. More

This service experience was one of the worst experiences I have had. We bought oil changes when we bought our brand new vehicle last spring (so within the past year). We called to schedule an oil change as I have had. We bought oil changes when we bought our brand new vehicle last spring (so within the past year). We called to schedule an oil change as well as gave them look at some chrome that was bubbling inside the vehicle. We were not told when we scheduled the appt or when we dropped the vehicle off that the appt time was just to get “in line” and that it would take up to 72 hours to look at. We were surprised to find this out when we called that afternoon to get an update. When we questioned why we weren’t told about that and if they had suggestions on what we were supposed to do since there were no courtesy cars and we needed a car, they said no. Honestly shocked at the poor service and lack of communication- especially since we just spent $70k there on a new vehicle this past year. Lesson learned for our future purchases. More

The 2 gentlemen at the service desk were the appropriate amount of friendliness. They were helpful and took time to help me with other Ford tech questions. amount of friendliness. They were helpful and took time to help me with other Ford tech questions. More

They kept me well informed and continued to keep me updated as I waited for my car to be completed updated as I waited for my car to be completed More

Always happy with the team at Morrie’s Buffalo. I buy trucks and have them serviced there even though I live in Maplewood. Customer service and attention to detail is outstanding and better than ot I buy trucks and have them serviced there even though I live in Maplewood. Customer service and attention to detail is outstanding and better than others I have tried to replace them with. More

Very good dealership, strong management with good sales force. Service department also very good and polite. force. Service department also very good and polite. More

Good communication and service. Very hassle free, worked well with my schedule. I will continue having my vehicle serviced here. Very hassle free, worked well with my schedule. I will continue having my vehicle serviced here. More

Brought my wife’s car in for an oil change the staff was super great always friendly. super great always friendly. More

Fast friendly service in the Quick Lane! Just in for a synthetic oil change on my F-150. Just in for a synthetic oil change on my F-150. More