Morrie's Buffalo Ford - Service Center

1.5 days after my appointment time my car had not yet been looked at and was not going to be diagnosed that day. I had previously stated I needed the car back so I picked it up and scheduled elsewhere. N been looked at and was not going to be diagnosed that day. I had previously stated I needed the car back so I picked it up and scheduled elsewhere. No one seemed surprised or like anything was unusual about this timeline. Horrible business model! More

The service was very quick! However we noticed after we left the dealership that the keyword suddenly doesn’t unlock the driver door. We didn’t have this issues before. We still However we noticed after we left the dealership that the keyword suddenly doesn’t unlock the driver door. We didn’t have this issues before. We still don’t know how to resolve this issue. More

Over the past five years, I had very satisfactory service at Morrie’s Buffalo Ford dealership. Previously I dealt with Morrie’s Ridgedale Ford in Minnetonka until they changed service management and staff t at Morrie’s Buffalo Ford dealership. Previously I dealt with Morrie’s Ridgedale Ford in Minnetonka until they changed service management and staff that caused me to leave that dealership due to a bad experience. More

Shelia is the best. Super efficient. Good communication. Always happy to work with her. Thanks. Super efficient. Good communication. Always happy to work with her. Thanks. More

Very professional & very courteous! Always do a very good job. Sticks to the appointment time & explains the work that needs to be taken care of! Always do a very good job. Sticks to the appointment time & explains the work that needs to be taken care of! More

Moories Buffalo Ford always gets the job done on my vehicle in a timely manner. They are pleasant to work with. I recommend Morries Buffalo Ford to everyone! They always take care of me and my vehicle vehicle in a timely manner. They are pleasant to work with. I recommend Morries Buffalo Ford to everyone! They always take care of me and my vehicle. More

They do a good job servicing my truck and are thorough in their evaluation. My only complaint is the scheduling on the website. You submit all the information for the appointment, but they say someone will c their evaluation. My only complaint is the scheduling on the website. You submit all the information for the appointment, but they say someone will contact you to confirm and nobody does! Fix the website scheduling or don’t have it at all! More

Sales was great, service is terrible no comunication, very slow for a recal/ electrical issue. Took the whole day with no updates. very slow for a recal/ electrical issue. Took the whole day with no updates. More

The service people were great to deal with, it was the lack of communication and false promises that the work on my vehicle would be taken care of (twice). I work out of my van and took the morning off be lack of communication and false promises that the work on my vehicle would be taken care of (twice). I work out of my van and took the morning off believing my van would be done by 1pm that day, I stopped in at 3pm and was told that it wouldn’t be ready until Monday, which wasn’t going to work for me, so we made arrangements to drop off the next Friday and it would be worked on that Saturday while I was out of town. I came and got my van on Sunday drove home and realized that the work had not been completed, needless to say I had to come in that Monday morning and get the work done. I have a hard time trusting them to work on my vehicle again. More

Always great service. I was in and out of the shop quickly, even when they were plenty busy. I was in and out of the shop quickly, even when they were plenty busy. More