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Morrie's 394 Hyundai - Service Center

St Louis Park, MN

4.2
2,360 Reviews

2,360 Reviews of Morrie's 394 Hyundai - Service Center

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August 03, 2023

1st time there. Regular maintenance was do. I watched them work on it. Didn't rotate tires, air filter never checked. It was very dirty. They barely washed it. Bugs More

by tomk1232
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Unknown
Aug 07, 2023 -

Morrie's 394 Hyundai responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

August 02, 2023

Everyone was patient and helpful during shopping as we checked out Tuscons, Santa Fes, and Palisades. We were able to get the perfect car for us and couldn't be happier with our Palisade. More

by MIKEANDCARI1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Block
Aug 03, 2023 -

Morrie's 394 Hyundai responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 01, 2023

Didn’t address the problem even though I reminded them twice, claimed I would need to schedule diagnostics appointment. This for a problem that is common on this model, and even Hyundai acts like they nev More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jenna Clancy
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2023 -

Morrie's 394 Hyundai responded

We're sorry to hear about your experience, Dave, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your service history? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 31, 2023

Awesome dealership. Customer service is great. They work efficiently and are keep you updated on how your car is doing. More

by JOHNWBAILEY001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Jul 31, 2023 -

Morrie's 394 Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Morrie's 394 Hyundai, John, we look forward to having you as one of our valued customers for many more years to come!

July 31, 2023

The Representative that worked with me was very informative and professional. He coordinated the security software update and oil change. I would recommend your dealership to anyone ! Well Done. More

by shartuvan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember the man's name that assisted me.
Aug 01, 2023 -

Morrie's 394 Hyundai responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Morrie's 394 Hyundai.

July 31, 2023

Great service, great job, great experience, great customer service, great people 👍🏾 excellent experience for sure More

by pettis612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2023 -

Morrie's 394 Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jenna met your expectations. Thank you again for choosing Morrie's 394 Hyundai, we look forward to having you as one of our valued customers for many more years to come!

July 29, 2023

I arrived 30 minutes early for a scheduled oil change, took 15 minutes to check in. I was informed that my car would be ready in about an hour to hour 20 minutes. I was informed of the two waiting areas More

by KLENNARTSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Preston Tuma
Aug 03, 2023 -

Morrie's 394 Hyundai responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

July 28, 2023

Jenna was awesome. The dealership was very clean and inviting. The appointment took quite a bit less time than I expected. Thank you for making it a great experience! More

by Ember Albrecht
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Morrie's 394 Hyundai responded

Ember, Thank you for taking the time to share your feedback with us. Jenna and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 27, 2023

Clean dealership updated genuine service advisors. They are very knowledgeable with there service and know there cars More

by Wolfman55425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Preston Tuma
Jul 28, 2023 -

Morrie's 394 Hyundai responded

Thank you so much for your excellent review! We are so glad that Preston had the opportunity to work with you, and we are thrilled that you found your experience with us here at Morrie's 394 Hyundai to be a positive one. Please don't hesitate to reach out if you need anything else.

July 27, 2023

Jenna rates as one of the best in my book! She was very attentive along with being a fantastic listener. She checked in with me in the customer lounge to see if I needed anything. I always k More

by JENNIFERKLEINBECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna Clancy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Morrie's 394 Hyundai responded

Thank you, Jennifer! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Morrie's 394 Hyundai, we look forward to having you as one of our valued customers for many more years to come!

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