Morrie's 394 Hyundai - Service Center
St Louis Park, MN
2,360 Reviews of Morrie's 394 Hyundai - Service Center
1st time there. Regular maintenance was do. I watched them work on it. Didn't rotate tires, air filter never checked. It was very dirty. They barely washed it. Bugs Regular maintenance was do. I watched them work on it. Didn't rotate tires, air filter never checked. It was very dirty. They barely washed it. Bugs and water spots on windshield. People were nice. I will find another dealer for any service or purchases I need. Not impressed. More
Everyone was patient and helpful during shopping as we checked out Tuscons, Santa Fes, and Palisades. We were able to get the perfect car for us and couldn't be happier with our Palisade. checked out Tuscons, Santa Fes, and Palisades. We were able to get the perfect car for us and couldn't be happier with our Palisade. More
Didn’t address the problem even though I reminded them twice, claimed I would need to schedule diagnostics appointment. This for a problem that is common on this model, and even Hyundai acts like they nev twice, claimed I would need to schedule diagnostics appointment. This for a problem that is common on this model, and even Hyundai acts like they never heard of this. The DIY fix is to disconnect battery but it will happen again at a later date. And they didn’t even wash the car! More
The Representative that worked with me was very informative and professional. He coordinated the security software update and oil change. I would recommend your dealership to anyone ! Well Done. informative and professional. He coordinated the security software update and oil change. I would recommend your dealership to anyone ! Well Done. More
Great service, great job, great experience, great customer service, great people 👍🏾 excellent experience for sure customer service, great people 👍🏾 excellent experience for sure More
I arrived 30 minutes early for a scheduled oil change, took 15 minutes to check in. I was informed that my car would be ready in about an hour to hour 20 minutes. I was informed of the two waiting areas took 15 minutes to check in. I was informed that my car would be ready in about an hour to hour 20 minutes. I was informed of the two waiting areas. Approximately an hour and 55 minutes later I approached the service desk inquiring about my car. Two people behind the desk said that I had to wait for my service person, they were marginally polite. 5 minutes later my service person arrived and I asked if my car was going to be ready soon. He asked what my name was again and he looked over his desk, my paperwork was in front of him, his reply “oh, it’s right here” - he seemed surprised. I asked why it took longer than what I was told - no response. I asked that if there was going to be a delay, why didn’t anyone tell me. No response, handed me my paperwork and said a quiet thank you. It’s my belief that I was an inconvenience for bringing my car in - a car that we bought from you. I didn’t feel like a valued customer at all. More
Jenna was awesome. The dealership was very clean and inviting. The appointment took quite a bit less time than I expected. Thank you for making it a great experience! The dealership was very clean and inviting. The appointment took quite a bit less time than I expected. Thank you for making it a great experience! More
Jenna rates as one of the best in my book! She was very attentive along with being a fantastic listener. She checked in with me in the customer lounge to see if I needed anything. I always k She was very attentive along with being a fantastic listener. She checked in with me in the customer lounge to see if I needed anything. I always know to ask for Jenna! More