Morrie's 394 Hyundai - Service Center
St Louis Park, MN
2,360 Reviews of Morrie's 394 Hyundai - Service Center
My car was broken into because it's a an accent. The only way I could get the new software put in was to schedule for an oil change, which I didn't really need. So I went in for the oil change, wait The only way I could get the new software put in was to schedule for an oil change, which I didn't really need. So I went in for the oil change, waited over an hour to be finished and was then told that they didn't have time to do the software and that I had to reschedule. The guys at the desk were really nice, but my experience with the service in general was very bad. More
I went in for an oil change and wheel alignment. The alignment was giving them problems, so it took a long time. Without being asked, they didn’t charge for the work and ordered the part that was ne The alignment was giving them problems, so it took a long time. Without being asked, they didn’t charge for the work and ordered the part that was needed. I got in quickly for the repair. They were very easy to work with and I appreciated that they were working to get the alignment fixed completely. Very impressed and will continue to be back for service. More
Despite having problems that made the car basically non-drivable, It was extremely difficult to get an appointment scheduled in a timely manner. My husband needed to intervene and only then did they m non-drivable, It was extremely difficult to get an appointment scheduled in a timely manner. My husband needed to intervene and only then did they move up the scheduled appointment. I had my car in a few months earlier for the same problem and had the same difficulty in scheduling. Jenna gave me her direct phone number and recommended that I call her number when the problem resurfaced so they could get the car in sooner and see the problems. But despite me trying to call Jenna and leaving messages, the messages were not returned. More
They were prompt in getting my car in and very honest about how much time it would take to get it done about how much time it would take to get it done More
New facilities look good. Cost of the service has gone up without any extra service. Cleaning of the car was not up to the mark expected. Cost of the service has gone up without any extra service. Cleaning of the car was not up to the mark expected. More
They were going to charge me a ridiculous sum of money to "diagnose" a problem with my car, which was that the mirror needed to be replaced. I would understand a $150 disgnostic fee for figuring out a proble "diagnose" a problem with my car, which was that the mirror needed to be replaced. I would understand a $150 disgnostic fee for figuring out a problem with my engine, or something with one of the computers built into the car, but it only takes a second to look at a mirror that needs repair to go "yep, that's broken." Thankfully they waived the fee since it was an obvious fix, but making me agree to spend that $150 was insane. I was told the repair would take a few days, it turned into three weeks. They provided a nice loaner vehicle for me to use while they kept my car on their lot for that time, which I don't understand why they needed to keep my car but okay. Communication wasn't very strong, I had to keep calling to find out the status of the repair and half the time they didn't seem to know what was going on. My point of contact was nice though! More