Moritz Kia Hurst

Russ was very helpful in finding what we were looking for. Exceptional customer service. After some time to think over my purchase however, I think I am somewhat unhappy with what I paid. I paid higher t for. Exceptional customer service. After some time to think over my purchase however, I think I am somewhat unhappy with what I paid. I paid higher than sticker on a 2014 Kia, when I originally came in to look at a 2013. I feel that Moritz wasn't completely honest in how they got me in the door. But, overall I'm happy with my car's quality and drive as well as the kindness I was shown by Russ. More

Great service all the way around! The staff were very friendly and speedy. They did an awesome job with my vehicle and I will be back! friendly and speedy. They did an awesome job with my vehicle and I will be back! More

I left the Moritz Kia dealership extremely satisfied. I am the proud new owner of a 2013 Kia Optima EX thanks to Greg Pomeroy and the rest of the Moritz staff. I would recommend anyone to visit the Moritz am the proud new owner of a 2013 Kia Optima EX thanks to Greg Pomeroy and the rest of the Moritz staff. I would recommend anyone to visit the Moritz dealership if inquiring for a new/used vehicle, and I would send them to Greg. Greg showed excellent customer service, and helped me and my mom leave the dealership with two brand new cars. This was the only experience I have had at a dealership where I truly felt a personal connection with the staff, and I wasn't there just sitting across the desk from someone just trying to sell me a car. Great job Greg, and to the Moritz Dealership. I look forward to having me and my close ones do business with you in the future. More

From the minute I drove on the lot, Mike walked up to me and asked how he could help. I told him I was interested in taking the Soul for a ride, and find out the details about the car. He took me for a ride and asked how he could help. I told him I was interested in taking the Soul for a ride, and find out the details about the car. He took me for a ride, then stopped in a parking lot and showed me everything about the Soul. I've never had such detail explained to me by a sales rep. Mike KNOWS his product, and wanted me to experience everything from driving it to being able to set the radio. I was so impressed that I wanted to learn more. He showed me different models and I ended up choosing the Kia Exclaim. Very cool car. I've been very happy with it. Mike made sure I understood my contract, how much they were giving me for my car, and what the process in general was going to be. He met me after I completed the financing and told me when my permanent tags would be in. I drove off a happy camper! It was a smooth, steady, and pleasant experience. And, it was Mike who made this process smooth for me. He's a fine sales person! More

I had a great experience and enjoyed working with Michael Redwood. The customer service was great. He followed up with me and always followed through. Redwood. The customer service was great. He followed up with me and always followed through. More

I was very satisfied with my experience at the dealership and with my salesperson. I would recommend this dealership to anyone buying a Kia now. and with my salesperson. I would recommend this dealership to anyone buying a Kia now. More

The experience was great! My sales rep was very professional and friendly, and he did everything to make my purchase a smooth and comfortable process. professional and friendly, and he did everything to make my purchase a smooth and comfortable process. More

Before visiting Moritz Kia in Hurst, my experience with the other dealerships was unpleasant to say the least! These are just a few of the things I was told by these so called sales representatives; the other dealerships was unpleasant to say the least! These are just a few of the things I was told by these so called sales representatives; *There is no way that you can be put in a new car for what you telling us you can afford. *Wish I could do something for you, but my manager says we can't help you at this time. *is there anybody in your family that can lend you the money for the down payment? * I had the manager in Irving tell me "Miss Gonzales, the economy has changed and we are not in the business in giving away cars. We would be out of business. Good luck finding yourself a new car...then smiled and turned away. I left crying and hopeless. Michael Redwood was kind, patient and willing to go the extra step for me. Even though I didn't drive off with a new car on my first visit, he asked if he could call me if something came up in the near future. Two months later I received a call and was told that he had good news for me if I was still interested. With the help of Moritz manager (sorry I don't remember his name at this time) and Michael, I drove away in my new 2013 Kia Soul at the price I was seeking. Yeah!!! Thank you Moritz Kia in Hurst for hiring a caring, honest, helpful sales representative as Michael Redwood. Happy Kia Soul Customer, Yolanda Gonzales More

Best car buying experience ever! Loved that every feature of my Sorento was explained in detail! Telling everyone how great Russ and Moritz Kia really is! The Harris Family loves our New Kia. of my Sorento was explained in detail! Telling everyone how great Russ and Moritz Kia really is! The Harris Family loves our New Kia. More

I would like to commend Mr. Redwood for his professionalism as a car salesman. When my son and I drove into the dealership lot, Mr. Redwood immediately confronted us to see if he could help us professionalism as a car salesman. When my son and I drove into the dealership lot, Mr. Redwood immediately confronted us to see if he could help us and to see what we were looking for. He was so friendly and professional. He explained every single detail on the vehicle during our test drive. Mr. Redwood went out of his way to see that I was pleased with the end result of buying a new car. He worked so hard for me and for that I feel truly blessed with the type of service this gentleman gave me. You should have more employees such as Mr. Redwood. Thanks again Mr. Redwood and I will recommend you and Moritz Kia to all my friends and co-workers. More