Moritz Kia Hurst

From the minute I drove on the lot, Mike walked up to me and asked how he could help. I told him I was interested in taking the Soul for a ride, and find out the details about the car. He took me for a ride and asked how he could help. I told him I was interested in taking the Soul for a ride, and find out the details about the car. He took me for a ride, then stopped in a parking lot and showed me everything about the Soul. I've never had such detail explained to me by a sales rep. Mike KNOWS his product, and wanted me to experience everything from driving it to being able to set the radio. I was so impressed that I wanted to learn more. He showed me different models and I ended up choosing the Kia Exclaim. Very cool car. I've been very happy with it. Mike made sure I understood my contract, how much they were giving me for my car, and what the process in general was going to be. He met me after I completed the financing and told me when my permanent tags would be in. I drove off a happy camper! It was a smooth, steady, and pleasant experience. And, it was Mike who made this process smooth for me. He's a fine sales person! More

I had a great experience and enjoyed working with Michael Redwood. The customer service was great. He followed up with me and always followed through. Redwood. The customer service was great. He followed up with me and always followed through. More

I was very satisfied with my experience at the dealership and with my salesperson. I would recommend this dealership to anyone buying a Kia now. and with my salesperson. I would recommend this dealership to anyone buying a Kia now. More

The experience was great! My sales rep was very professional and friendly, and he did everything to make my purchase a smooth and comfortable process. professional and friendly, and he did everything to make my purchase a smooth and comfortable process. More

Before visiting Moritz Kia in Hurst, my experience with the other dealerships was unpleasant to say the least! These are just a few of the things I was told by these so called sales representatives; the other dealerships was unpleasant to say the least! These are just a few of the things I was told by these so called sales representatives; *There is no way that you can be put in a new car for what you telling us you can afford. *Wish I could do something for you, but my manager says we can't help you at this time. *is there anybody in your family that can lend you the money for the down payment? * I had the manager in Irving tell me "Miss Gonzales, the economy has changed and we are not in the business in giving away cars. We would be out of business. Good luck finding yourself a new car...then smiled and turned away. I left crying and hopeless. Michael Redwood was kind, patient and willing to go the extra step for me. Even though I didn't drive off with a new car on my first visit, he asked if he could call me if something came up in the near future. Two months later I received a call and was told that he had good news for me if I was still interested. With the help of Moritz manager (sorry I don't remember his name at this time) and Michael, I drove away in my new 2013 Kia Soul at the price I was seeking. Yeah!!! Thank you Moritz Kia in Hurst for hiring a caring, honest, helpful sales representative as Michael Redwood. Happy Kia Soul Customer, Yolanda Gonzales More

Best car buying experience ever! Loved that every feature of my Sorento was explained in detail! Telling everyone how great Russ and Moritz Kia really is! The Harris Family loves our New Kia. of my Sorento was explained in detail! Telling everyone how great Russ and Moritz Kia really is! The Harris Family loves our New Kia. More

I would like to commend Mr. Redwood for his professionalism as a car salesman. When my son and I drove into the dealership lot, Mr. Redwood immediately confronted us to see if he could help us professionalism as a car salesman. When my son and I drove into the dealership lot, Mr. Redwood immediately confronted us to see if he could help us and to see what we were looking for. He was so friendly and professional. He explained every single detail on the vehicle during our test drive. Mr. Redwood went out of his way to see that I was pleased with the end result of buying a new car. He worked so hard for me and for that I feel truly blessed with the type of service this gentleman gave me. You should have more employees such as Mr. Redwood. Thanks again Mr. Redwood and I will recommend you and Moritz Kia to all my friends and co-workers. More

I traded my Ford Fiesta that I was very displeased with and got a brand new Kia Rio. The Rio is a much nicer car with a lot more features and a much better warranty. So far I haven't had any of the problem and got a brand new Kia Rio. The Rio is a much nicer car with a lot more features and a much better warranty. So far I haven't had any of the problems I had with the Fiesta like the jerky transmission or the voice control that can't understand names correctly. Everyone we interacted with were very welcoming and helpful although the lady at the front desk kept telling my wife and I to have a seat repeatedly which was odd. Overall it was a great experience and I would recommend others to this dealership. More

Greg provided great customer service in selling me a car. There were no gimmicks and he provided full details in regards to my payments and the approval There were no gimmicks and he provided full details in regards to my payments and the approval More

Excellent customer service and extremely satsified with service and product offered by this dealership and Dustin. Dustin identified my needs and wants in the vehicle I was looking to purchase, and was ver service and product offered by this dealership and Dustin. Dustin identified my needs and wants in the vehicle I was looking to purchase, and was very accomodating to my schedule and making sure the entire experience was pleasurable for all parties involved. Would definitely buy from this dealer in the future and would request to work with Dustin Cox again! More