
Moritz Kia Hurst
Hurst, TX
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1,649 Reviews of Moritz Kia Hurst
1.5 hour for scheduled oil change There is no reason that a 20 minute oil change should take 1.5 hours when it was scheduled a week in advance. Have trouble every time I bring my vehic There is no reason that a 20 minute oil change should take 1.5 hours when it was scheduled a week in advance. Have trouble every time I bring my vehicle here with the Fidelity warranty. Any Kia dealership is allowed to service it, I have issues every single time at this location. More
What a great experience From sales to F&I, I was treated professionally and felt very at ease with Dustin, Chuck and Amir. It's too bad the ratings only go to 10........ The From sales to F&I, I was treated professionally and felt very at ease with Dustin, Chuck and Amir. It's too bad the ratings only go to 10........ They all are so far above that. I will sing the praises of Moritz Kia to all who will listen. Thank you for a very personal, customer focused experience More
Best and easiest time I ever had buying a car. I LOVE my new Optima. The purchasing process was so smooth and the people at Hurst KIA make sure you leave happy! I can't say enough about the car. It I LOVE my new Optima. The purchasing process was so smooth and the people at Hurst KIA make sure you leave happy! I can't say enough about the car. It is beautiful and the price was unbelievable. Thank you Thank you Thank you! More
Very Happy! Bruce was a great salesperson! Never any pressure. Very, very patient. I went to several dealerships and to shop around and ended back with Bruce at M Bruce was a great salesperson! Never any pressure. Very, very patient. I went to several dealerships and to shop around and ended back with Bruce at Moritz in Hurst because of his patience and no pressure. Everyone from the Finance Department to Bruce - who I consider my personal car shopper - was outstanding. I gave him my budget, needs and wants and received a great car. Thank you again! More
Screwed by Service Brought in my Hyundai Tiburon for service, as the brands are related. Needed complete clutch job on 6 speed manual. Recently went to private mechanic Brought in my Hyundai Tiburon for service, as the brands are related. Needed complete clutch job on 6 speed manual. Recently went to private mechanic who said flywheel was never replaced during service where they said flywheel was replaced, and cost about $1200.00. The compounded problem is it is now out of warranty from Moritz. Moral of story...... Always ask to see replaced parts...... And do not trust something has been done at the service department. More
Very happy This has been the best experience I have had buying a new vehicle..Ken Knezek was great.actually everyone I spoke to was very helpful and nice. This has been the best experience I have had buying a new vehicle..Ken Knezek was great.actually everyone I spoke to was very helpful and nice. More
Pablo is my Hero and Moritz Kia is great!! I went in to Moritz just to look at a Soul not intending to buy one just yet. The first person to greet me was Pablo Zambrand with his big smile. I went in to Moritz just to look at a Soul not intending to buy one just yet. The first person to greet me was Pablo Zambrand with his big smile. I told him I was interested in looking at a Soul, he directed me to the showroom and began to answer all my questions and show me all the awesome standard things that came with it. He then sat down with me and very patiently walked me through the process of buying a car. He asked me what I wanted and worked very hard to make it happen.. He never lost patience with me even when I told him I needed to think on it over night. He told me to take all the time I needed, there was no pressure.He wanted me to do what ever was right for me. I bought the car the next day. Pablo was there for me all the way and still helping me days later with all the electronics that I still didn't understand. Pablo is my Hero, could not have done it without him...Thank You. More
Happy truck owner. Went by Moritz to ask a question. Was leaving the lot and my son and I spotted a beautiful truck. Byron Sherman came out to greet me. I was not in the Went by Moritz to ask a question. Was leaving the lot and my son and I spotted a beautiful truck. Byron Sherman came out to greet me. I was not in the shopping mood. A hour later Byron Sherman sold me that truck! Thanks Byron! More
Great Experience Just wanted to share our experience with Moritz Kia, We went there thinking we were just going to look, after our car completely died and needed a new Just wanted to share our experience with Moritz Kia, We went there thinking we were just going to look, after our car completely died and needed a new engine. David Cedillo met us right away and he worked extremely hard for us. We didn't feel the typical sales pressure. I am so happy and proud that we met an excellent sales person who really cared about what we wanted and needed. We will definitely refer him and your dealership to anyone we know! More
Didn't even cry once!!!! :-) Arrived at Moritz knowing what I needed, and Mr. Byron Sherman answered all of my questions and helped me make the right decision on which Kia to buy Arrived at Moritz knowing what I needed, and Mr. Byron Sherman answered all of my questions and helped me make the right decision on which Kia to buy - ended up with a 2014 Soul which I love. Felt no pressure and we were both smiling when the transaction was completed! Guess that means we did it right! More