Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Moritz Kia Hurst
Hurst, TX
1,626 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,626 Reviews of Moritz Kia Hurst
February 03, 2016
Awesome customer service!!! My son and I were out and about on 1.30.16 shopping for his first car. We went to a few dealers in the DFW area and were lied to on many fronts. My son and I were out and about on 1.30.16 shopping for his first car. We went to a few dealers in the DFW area and were lied to on many fronts. On 2.2.16 my boss recommended Moritz Kia Hurst. I went on Moritz Kia's website to see what cars and specials they had listed. I called Moritz Kia to see if they actually had the cars at the dealership that were listed on the website and was transferred to Chris Kimsey. Chris took his time on the phone with me and explained all the pricing and what cars were available. I told Chris I would be visiting after work that evening. Meanwhile, I filled out an application for financing on the Moritz website. My son and I arrived at the dealership around 7 pm. Chris met us with a smile. He let us know the financing was already approved. We went over again what cars were available. Everything Chris had previously explained was still in place. No bait and switch, no gimmicks, no hidden fees. Chris told my son, pick your color car. My son picked a silver 2016 Kia Forte. The car had just arrived on the truck so it had to be prepped. Chris gave my son a white 2016 white Forte loaner to use until his car was ready. The next day we arrived at the dealership at 6 pm and the car was parked up front and ready to go. Chris spent 30 minutes with my son going over all the features the car has along with helping him setup his blue tooth among other things. I have bought many cars throughout my life and have never experienced the SUPERIOR customer service I received with Chris and Moritz Kia. Thanks again Chris along with Moritz Kia staff. More
by mavs4ever
Employees Worked With
Amir Rafiq, Chris Kimsey
February 01, 2016
Best car buying experience I've ever had! Purchasing my new Forte was a breeze at Moritz Kia Hurst. Dustin was waiting outside for me (and it was freezing that day!!), had my new car waiting a Purchasing my new Forte was a breeze at Moritz Kia Hurst. Dustin was waiting outside for me (and it was freezing that day!!), had my new car waiting and warm and ready for my test drive. I figured from past experience I would be there 4 hours minimum, but I was out of there in less than 1 1/2 hours. They know how to keep everything moving and not make you wait around forever. Everyone was very friendly and helpful. I also received my plates in about 1 1/2 weeks, again a record for my car buying experience. Honestly the best experience I've ever had! More
by patty0317
Employees Worked With
David Tedesco, Dustin Cox
January 27, 2016
Wonderful Experience Chris K. and Dustin made buying a new car a stress-free experience. They were professional and really listened to our needs and wants. My husband is a Chris K. and Dustin made buying a new car a stress-free experience. They were professional and really listened to our needs and wants. My husband is a diabetic and needed to eat. Chris made sure he had a nice lunch box from La Madeline to eat. Everyone was wonderful! Amir, the financial agent, was also professional and funny. Buying this car was the quickest and most pain-free experience that we have encountered. Great job Moritz!!! More
by LittleBit
Employees Worked With
Amir Rafiq, Dustin Cox, Chris Kimsey
January 27, 2016
Would recommend to anyone looking for a new car! Chris Kimsey was amazing, definitely one of the best experiences I've ever had from a representative anywhere. Very professional, listened to my needs Chris Kimsey was amazing, definitely one of the best experiences I've ever had from a representative anywhere. Very professional, listened to my needs and/or wants and did everything he could to accomplish that. Troy was great also. He was cheerful and uplifting, he really made me feel great about buying a new car. Amir could be a little more friendly but he was informative. Other than that, I would recommend this dealership to anyone looking for a new car, not only for the experience but because Kia's are awesome! More
by MichaelKS
Employees Worked With
Amir Rafiq, Chris Kimsey, Troy Craft
January 22, 2016
Best car buying experience ever. Seamless process without any shenanigans. Took good care of us and stuck to what they agreed to do for us. I will buy my next car from them. Seamless process without any shenanigans. Took good care of us and stuck to what they agreed to do for us. I will buy my next car from them. More
by Jwbailey
Employees Worked With
Dustin Cox
January 22, 2016
Phenomenal Car Buying Experience I found a deal on a Sorento online that I was interested in purchasing for my wife, so I called up to the dealership and Dustin was the first person I I found a deal on a Sorento online that I was interested in purchasing for my wife, so I called up to the dealership and Dustin was the first person I spoke to. He was extremely helpful and professional. I had a handful of questions about the price listed and Dustin went above and beyond to get me accurate pricing information so that there would be no surprises should I decide to purchase the car. We were able to come to an agreement over the phone right there. He was very honest and beyond easy to work with. I set an appointment for my wife and I to come up and finalize the deal that evening and Dustin was there to greet us in the lobby. He had us in and out of the dealership in no time at all. Dustin knocked it out of the park. This was hands down the best/easiest car buying experience I've ever been a part of. I could not recommend Dustin and Mortiz Kia enough! More
by aaroncooper87
Employees Worked With
David Tedesco, Dustin Cox, Troy Craft
January 11, 2016
Great experience! I drove an hour to do business with Matt and will send others his way! Went in for options and drove out in a new car! I drove an hour to do business with Matt and will send others his way! Went in for options and drove out in a new car! More
by Crafter
Employees Worked With
Matt Ducote
January 11, 2016
1.5 hour for scheduled oil change There is no reason that a 20 minute oil change should take 1.5 hours when it was scheduled a week in advance. Have trouble every time I bring my vehic There is no reason that a 20 minute oil change should take 1.5 hours when it was scheduled a week in advance. Have trouble every time I bring my vehicle here with the Fidelity warranty. Any Kia dealership is allowed to service it, I have issues every single time at this location. More
by erinmersch
Employees Worked With
none
January 08, 2016
What a great experience From sales to F&I, I was treated professionally and felt very at ease with Dustin, Chuck and Amir. It's too bad the ratings only go to 10........ The From sales to F&I, I was treated professionally and felt very at ease with Dustin, Chuck and Amir. It's too bad the ratings only go to 10........ They all are so far above that. I will sing the praises of Moritz Kia to all who will listen. Thank you for a very personal, customer focused experience More
by Gonzo660
Employees Worked With
Amir Rafiq, Dustin Cox
October 27, 2015
Best and easiest time I ever had buying a car. I LOVE my new Optima. The purchasing process was so smooth and the people at Hurst KIA make sure you leave happy! I can't say enough about the car. It I LOVE my new Optima. The purchasing process was so smooth and the people at Hurst KIA make sure you leave happy! I can't say enough about the car. It is beautiful and the price was unbelievable. Thank you Thank you Thank you! More
by Spicymoreno
Employees Worked With
Gary John
