Moritz Kia Hurst

A very good experience!!! I just drove away from the dealership in my new car with a big smile on my face!!! Douglas Murphy , my sales consultant was the best!!! He was very he I just drove away from the dealership in my new car with a big smile on my face!!! Douglas Murphy , my sales consultant was the best!!! He was very helpful, professional and took the time to hear what I wanted and needed in a car, and boy did he deliver. I was not looking forward to the prospect of getting a new car, but because of Douglas it was pain free and actually fun! Everyone I met was friendly and nice. Ritchie the manager and Charwick the finance manager were very nice, and helpful as well. So a big shout out to Douglas Murphy for all the time you spent with me, and helping me to get my beautiful Kia Sportage. Thank you , and I will recommend your dealership very highly. Suzanne More

Above and beyond!!! I cannot begin to thank this dealership enough for their professionalism, integrity, and dedication! From the moment I walked into the door, until the I cannot begin to thank this dealership enough for their professionalism, integrity, and dedication! From the moment I walked into the door, until the moment I drove away, I could not have asked for a better experience. I purchased a preowned Kia optima from Moritz Kia in Hurst from Doug Murphy. Doug was very knowledgable about the cars features and options and educated me so that I could pick the perfect car for my situation. The staff truly goes above and beyond to make customer feel welcomed, comfortable and appreciated. Doug was with me every step of the way and the finance department really worked hard to get me the lowest interest rate available. After purchasing the car I noticed a small gouge in one of my tires. Doug told me to bring the car back up, and he ordered and replaced the custom sized tire free of charge. He then took it to a local shop to have it aligned, washed my car for the second time, and filled up my tank. This was my first experience with a dealership but I was astounded with Doug and the rest of his team. I have already pointed two coworkers to this dealership and will surely go with them the next time I need a car. Thank you so much Doug and Moritz Kia in Hurst for the tremendous effort you put forth! More

Great dealership experience I've had! Juan went above and beyond my expectations, he was enthusiastic about helping me he didn't rush to get me into a vehicle also he was willing to pull u Juan went above and beyond my expectations, he was enthusiastic about helping me he didn't rush to get me into a vehicle also he was willing to pull up cars instead of having walk behind; him like most dealers do. Very good honest service by his part! More

Excellent Service My service experience was awesome. In and out with 100% satisfaction from start to finish. At first i was hard to reach being busy, but Thomas Miller My service experience was awesome. In and out with 100% satisfaction from start to finish. At first i was hard to reach being busy, but Thomas Miller never gave up playing phone tag and actually made it fun. I look forward to my next visit and that doesnt happen usually in my business experiences. More

HORRIBLE ! The worst service after purchasing my vehicle! The service dept. is not friendly at all, and wants me to work around their schedule, when I am adjust The worst service after purchasing my vehicle! The service dept. is not friendly at all, and wants me to work around their schedule, when I am adjusting my schedule to come in! Battery died not even 2 years after getting the car. They said its a 2 year battery, and service advisor noted my battery needed to be replaced but NEVER verbally told us when oil was changed. Therefore, it died on us and we had to go and purchase one when the one with Kia WAS under warranty ! Will NEVER do business with another KIA dealer, or even Moritz Dealers again! More