
Moritz Kia Hurst
Hurst, TX
Filter Reviews by Keyword
By Type
1,649 Reviews of Moritz Kia Hurst

Excellent This was by far my greatest experience when buying a car. Byron was so sweet and patient answered all my questions very well. You are awesome Byron This was by far my greatest experience when buying a car. Byron was so sweet and patient answered all my questions very well. You are awesome Byron More
Scot with one T Scot spent a lot of time with us and answered all questions in detail. He found color of Soul that I wanted at another site and brought it over for me Scot spent a lot of time with us and answered all questions in detail. He found color of Soul that I wanted at another site and brought it over for me to see and drive. I spent many hours at dealership and drove home my new Kia Wild Orange Soul! I have a few questions for Service Dept and will hopefully get as good service from them. More
Do not buy from mortis kia Do not buy a kia from moritz they do not honor the warranty. If they do it's after 3 or 4 visits. This is a definite pattern they obviuosly don't care Do not buy a kia from moritz they do not honor the warranty. If they do it's after 3 or 4 visits. This is a definite pattern they obviuosly don't care about their kia customers. My sons girlfriend is a student at uta and works 2 jobs and then has to put with this. It's just sad. For those of you that are tired of this kind of business buy elsewhere. Oh yeh the service department is a joke. More
Great expierence Explained things, knew what he was talking about. Asked me what I was looking for in a car and gave me options and choices. Never felt rushed or pre Explained things, knew what he was talking about. Asked me what I was looking for in a car and gave me options and choices. Never felt rushed or pressured and I bought my Soul Friday about closing time. I would definitely would highly recommend Byron. More
Would not honor quote and price in writing Quoted price by Kia finance and Vincent at Moritz as "out the door price" to purchase my leased Optima. Price was even in writing as "includes all sal Quoted price by Kia finance and Vincent at Moritz as "out the door price" to purchase my leased Optima. Price was even in writing as "includes all sales taxes". Had $350 in optiinal service done at Moritz 2days prior to sale because my son was taking car to San Antonio. Went to dealership and they handed me a contract for 2K over quoted price. They said price didnt include tax or $700 inspection fee! Didnt ask for manager but he came out anyway and we felt treated like criminals. Would never have put the $350 optional service in car for this. Will be turning car in. Can I give zero stars? KIA headquarters customer care unresponsive and impotent. District manager never called. More
He knew the answer to every question! Chris Perry was so patient and knowledgable answering all my questions about the new Niro I purchased, and there were many. I feel so GOOD about my bu Chris Perry was so patient and knowledgable answering all my questions about the new Niro I purchased, and there were many. I feel so GOOD about my buying experience! I got a great deal. Chris and Troy were fair and honest. It can be intimidating for a woman to go into an all male dealership, but Chris put me at ease within a few minutes of our test drive. And, he walked me through all the features (which are a lot) of my new car post-purchase until I understood them all. Everything I was promised was delivered. Everything! I would most definitely recommend Chris, because he was truly interested in my needs, not the dealerships or even his own. More
A great experience all around! We bought a 2017 Kia Sorento last week at Moritz Kia Hurst and the experience couldn't have been better! We had been in touch with Garry Johnson prio We bought a 2017 Kia Sorento last week at Moritz Kia Hurst and the experience couldn't have been better! We had been in touch with Garry Johnson prior to coming to the dealership (all the way from Waco!). He hadn't arrived for the day yet when we came to the dealership to purchase the Sorento that we liked, so David Boldak invited us in, brought around the vehicle, showed it to us, and took it on a test drive with us while we waited for Garry. When we came back, Garry had arrived and we finished the deal with him. He did everything in his power to make sure that we were as close to the price point we wanted as we could get! After the deal was made, we headed into finance with Amir Rafiq and he was able to get us a great deal on financing too! All around, this was the easiest car buying experience we have ever had, all thanks to Garry, David, and Amir! Thanks, guys! More
Never Again Won't reimburse for first oil change as stated on website. Over four months now, and no check. Buyer beware. Get it in writing.Wouldn't recommend this Won't reimburse for first oil change as stated on website. Over four months now, and no check. Buyer beware. Get it in writing.Wouldn't recommend this dealer. More
Best experience by far! We went through many car dealerships and always left fatigued and confused by the ambiguous atmosphere of car buying process until we met Douglas Murp We went through many car dealerships and always left fatigued and confused by the ambiguous atmosphere of car buying process until we met Douglas Murphy at Hurst Moritz Kia. Douglas was very patient with our loaded questions and tried his best to come back with crisp and clear answers. Thanks to this great guy, we finally left with a fabulous Kia Sedona that we were looking for. Thanks Douglas! More
GREATEST SALES PERSON EVER MET I RECENTLY PURCHASED A VEHICLE AT THIS LOCATION AT FIRST I WALKED IN CONFUSED AND UNSURE ABOUT GETTING A VEHICLE BUT JUAN CAME UP TO ME AND MY WIFE AN I RECENTLY PURCHASED A VEHICLE AT THIS LOCATION AT FIRST I WALKED IN CONFUSED AND UNSURE ABOUT GETTING A VEHICLE BUT JUAN CAME UP TO ME AND MY WIFE AND TALKED TO US GREETED US WELL SHOWED US AROUND TREATED US VERY WELL AT NO MOMENT WAS HE PUSHY HE ANSWERED EVERY QUESTION OR CONCERN WE HAD AND MOST OF ALL WE WERE ABLE TO PURCHASE OUR DREAM VEHICLE AND ITS ALL THANKS TO JUAN!!!! ANY ONE PLANNING ON PURCHASING A VEHICLE THIS THE PLACE AND THIS IS THE GUY TO GO TO. THANKS JUAN More