Moritz Kia Fort Worth

Excellent customer service from the sales person (Pierre) who kept me updated on the entire buying process. who kept me updated on the entire buying process. More

Great sales. Great service, great cars. It's quick service and seriously quick. They have a great waiting room Great service, great cars. It's quick service and seriously quick. They have a great waiting room More

Disappointing Experience at Moritz Kia - Overpriced and Unfair Practices I recently had a profoundly disappointing experience at Moritz Kia, and I feel compelled to share my frustration with potential c Unfair Practices I recently had a profoundly disappointing experience at Moritz Kia, and I feel compelled to share my frustration with potential customers. My family and I have been loyal customers, having purchased four cars from Moritz Kia over the years. However, our recent encounter left us feeling deceived and undervalued. The primary issue lies in Moritz Kia's pricing strategy. Unlike other dealerships that offer reasonable discounts or negotiations, Moritz Kia insists on selling cars at the Manufacturer's Suggested Retail Price (MSRP), with absolutely no room for discounts. This inflexibility is particularly frustrating, as it contradicts the industry norm and places an unnecessary financial burden on customers. What further added insult to injury was Moritz Kia's introduction of so-called "VIP" additions, which are presented as non-negotiable. These additions come with a hefty markup, contributing to an already inflated overall cost. It's disheartening to see a dealership taking advantage of loyal customers by pushing unnecessary and overpriced add-ons. In stark contrast to Moritz Kia's practices, my recent experience at Clay Cooley was refreshingly positive. Not only did we secure a deal $2000 below MSRP, but there were no forced "VIP" additions with exorbitant markups. The transparency and fairness at Clay Cooley stood in stark contrast to Moritz Kia's questionable practices. Given the lack of flexibility, the inflated prices, and the disappointing treatment of loyal customers, I cannot, in good conscience, recommend Moritz Kia to anyone. It's disheartening to have spent years supporting a dealership only to be met with such disregard. Moritz Kia, you have lost at least four customers from my family alone. I sincerely hope this review serves as a cautionary tale for potential customers who value transparency, fairness, and reasonable pricing. Our business will be taken elsewhere, and I bid Moritz Kia farewell. More

It was a great experience! !! The people were so nice and helped me with everythin!! !! The people were so nice and helped me with everythin!! More

Best dealership experience I’ve ever had. Thank you Drew and Marla for making the entire experience that much better. The team here definitely goes above and beyond. Thank you Drew and Marla for making the entire experience that much better. The team here definitely goes above and beyond. More

Great low key service. Felt like the sales person (Jennifer) was especially helpful. Great dealership Felt like the sales person (Jennifer) was especially helpful. Great dealership More

It is very hard to reach the service department by telephone. Your prices are way high I paid 43 dollars for one windshield wiper blade. The service is good. The agents are all good. telephone. Your prices are way high I paid 43 dollars for one windshield wiper blade. The service is good. The agents are all good. More

Great service! ! I appreciated everyone being so kind and helpful! This is our third time to buy a car here. ! I appreciated everyone being so kind and helpful! This is our third time to buy a car here. More

Joana is quick, accurate, sensible, very patient and understanding with my lack of technology. Yet, Joana was to the point with a no-nonsense attitude that I loved and needed at that point. I walked awa understanding with my lack of technology. Yet, Joana was to the point with a no-nonsense attitude that I loved and needed at that point. I walked away with the color and accessories I desired but didn't expect to obtain. More

Excellent service department. Advisor was exceptionally accommodating and friendly. Place was immaculate (restroom & waiting area). I was told to expect about 2 hrs for my 8,000 m Advisor was exceptionally accommodating and friendly. Place was immaculate (restroom & waiting area). I was told to expect about 2 hrs for my 8,000 mile service. I was in and out in just over an hour. Thank you! More