
Moritz Kia Fort Worth
Fort Worth, TX
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1,449 Reviews of Moritz Kia Fort Worth
Tires took longer to get to dealership. But was called when the appt. Date changed. Spoke to 2 service personal to get tires and oil change. But was called when the appt. Date changed. Spoke to 2 service personal to get tires and oil change. More
Michael, our service advisor, and your shop foreman went above and beyond to help solve our Sorento’s problem. The engine kept stalling without any warning and became dangerous to drive. They tried their ve above and beyond to help solve our Sorento’s problem. The engine kept stalling without any warning and became dangerous to drive. They tried their very best to repair it, but it would not stay and even stalled on the check out drive. They both approached the KIA company and lobbied to have the engine replaced as it was faulty. After many conversations, video proof of the issue, etc, KIA replaced the engine as it was not fixable free of charge. Moritz even offered us a free loaner car as it had already been in the shop over a month waiting on parts to try and repair it initially. We will always be grateful and compliment Michael and the foreman for standing up for us. Moritz is fortunate to have such caring, conscientious people working for them! We thank you all for standing by our 2016 Sorento that had only 78k miles on it! We really enjoy driving that car and would recommend Moritz to anyone! More
It has been a long time since I've bought a new car. Thank you to Moritz Kia and also specifically my salesperson, Zach, who made this a wonderful experience. I highly recommend working with him! Thank you to Moritz Kia and also specifically my salesperson, Zach, who made this a wonderful experience. I highly recommend working with him! More
This is my second vehicle that I have purchased from Moritz and both times the overall experience has been very pleasurable. Solid salesforce and the service department has been great to work with as we Moritz and both times the overall experience has been very pleasurable. Solid salesforce and the service department has been great to work with as well. More
Moritz Kia Fort Worth, Texas is the best by far for in service quality and complete customer service satisfaction. Friendly and fair! They rank #1 with me and my KIA! service quality and complete customer service satisfaction. Friendly and fair! They rank #1 with me and my KIA! More
The Service Team at Moritz Kia are fantastic. Frank Juarez and Clint Fowler take great care of me and treat me like family. I couldn’t imagine taking my car anywhere else. Frank Juarez and Clint Fowler take great care of me and treat me like family. I couldn’t imagine taking my car anywhere else. More
Went to trade a vehicle we purchased there ti purchase another Kia only to be accused of being smokers (which we are not). Told window tint was bringing value down. The window tint was installed there and another Kia only to be accused of being smokers (which we are not). Told window tint was bringing value down. The window tint was installed there and under lifetime warranty. Extremely insulting experience. More