Monumental Ford

Quick and Easy I called the dealership and told them I was interested in trading my car for one on their lot. The value of both cars was about the same. We struck I called the dealership and told them I was interested in trading my car for one on their lot. The value of both cars was about the same. We struck a deal on the phone and I went in after work to do the transaction. It was painless and quick compared to other dealerships. Mr. Murphy Jr. came and chatted with me while the paper work was being done. It was a very good experience and I would absolutely refer them to folks. When I'm in the market for another car, I'll go there first. More

Painless Experience I just purchased a 2014 Ford Focus. Love the car, and the sales team were great to work with. I felt I was treated fairly and with respect. I have no I just purchased a 2014 Ford Focus. Love the car, and the sales team were great to work with. I felt I was treated fairly and with respect. I have no hesitation recommending them to anyone in the market for a new or used vehicle. More

Satisfied My husband bought a used 2009 FordF150 today. The overall experience has been grand. Kemp was attentive and a pleasure to work with. If you are lookin My husband bought a used 2009 FordF150 today. The overall experience has been grand. Kemp was attentive and a pleasure to work with. If you are looking for a new or used Ford go see him. More

Purchase of Ford Expedition In over 40 years of purchasing cars of various makes and models, we have never had a more enjoyable experience. The staff could not have been more he In over 40 years of purchasing cars of various makes and models, we have never had a more enjoyable experience. The staff could not have been more helpful from the detailing department to the individuals in sales and financing. The Expedition we purchased was beautiful and its performance lived up to our expectations. Will undoubtedly return again as our needs arise. Jim and Sharon Lyons, Lexington, Virginia More

Above and Beyond My husband and I were looking for a larger SUV that would carry a Great Dane, 2 German Shepherds, and have room for bags, passengers, etc. We found TH My husband and I were looking for a larger SUV that would carry a Great Dane, 2 German Shepherds, and have room for bags, passengers, etc. We found THE vehicle: 2015 Expedition EL Platinum with Brunello Seats - what a beauty, but the vehicle was over 200 miles away. We went in and talked with Joe Yagel and he set everything up to get the vehicle to us the very next day!!! It's the holidays and we figured no one would be able to help us, but he did. The phenomenal service got even better when the manager, Eddie Fortuna worked with us to give us top dollar on our trade ins. To make the experience easy and smooth, Chris Sadowski worked on all the finance paperwork and had everything ready for us when the vehicle arrived - no wait, no haggling, and no problems. I highly recommend Mike Murphy Ford of Darien!!!!!! More

Bought 2014 Ford Edge Have wanted a Ford Edge for the last several years and yesterday was the day! Kemp Calhoun was very nice/helpful in explaining everything and getting Have wanted a Ford Edge for the last several years and yesterday was the day! Kemp Calhoun was very nice/helpful in explaining everything and getting the paperwork done. I only visited one dealership in person, but had checked on-line sites before going to Darien. More

Amazing Customer Service I was ready to purchase a new car where I live in Kingsland which is 50 miles from Mike Murphy when the salesman at Lilliston Ford in Kingsland insist I was ready to purchase a new car where I live in Kingsland which is 50 miles from Mike Murphy when the salesman at Lilliston Ford in Kingsland insisted I sign a contract to buy without seeing the car because it was not on their lot and he did not want to be "stuck" with the car if I changed my mind once I saw it. That was a deal breaker for me so I called Mike Murphy to ask if their process was the same and I got Austin. He did not have the exact car I wanted either but assured me he would go to another location and have it ready for me first thing in the morning. I am sure the last thing Austin wanted to do is drive from Darien to Orlando on a Friday night during Christmas season but he did and did not hesitate or ask for a contract. Craig Berry the general manager emailed all of the car info in advance so that I knew the car that was coming was the one I wanted. I arrived at the dealership at 10am and was driving off the lot by Noon. Mike Murphy himself showed up while I was waiting and thanked me for my business. When all was said and done my out the door price was 300 dollars less than expected. What a great hassle free experience. Great job Austin I hope you get some rest! More

Friendliest Employees My father and I were driving from Miami to New Jersey and pulled off interstate 95 for gas when we noticed a flat tire. We pulled into the dealership My father and I were driving from Miami to New Jersey and pulled off interstate 95 for gas when we noticed a flat tire. We pulled into the dealership to check if the service center was open, but unfortunately it was not. However, the friendly employees still tried to help us. One even drove my father down the road to check if another tire repair shop was open. In the end they supplied us with fix-a-flat to strengthen the tire so we could travel to somewhere to get the tire fixed. Several employees went above and beyond to help us. They turned what could have been a terrible experience into a manageable one. More

fantastic!!! I was so stressed about purchasing a car. The group at Mike Murphy Ford made the experience so easy !!!! Kenny Brown was the best for putting up with I was so stressed about purchasing a car. The group at Mike Murphy Ford made the experience so easy !!!! Kenny Brown was the best for putting up with me. Craig Berry sales manager made it seem less stressful.:) I love my new car!!! Highly recommend this group. More

Ask for Joseph My husband and I were looking to buy A new vehicle. We knew we weren't buying that day, and Joseph was still very patient with us. I think I drove ev My husband and I were looking to buy A new vehicle. We knew we weren't buying that day, and Joseph was still very patient with us. I think I drove every car on the lot. He was incredibly knowledgable on every car without being pushy and overwhelming. We got an awesome deal on the 2014 Explorer. More