Monumental Ford

DO NOT buy a Certified Pre-Owned vehicle from this dealership. They don’t actually do what is required by Ford Motor Company for the certification process, and also do not care about anything after t dealership. They don’t actually do what is required by Ford Motor Company for the certification process, and also do not care about anything after the sale! I will remain a Ford customer, just not of Hodges Ford. More

Ran into some engine trouble on I-95, and Hodges Ford came to the rescue! Jared in service did an awesome job helping us sort out our issue, and everyone was super nice and helpful. came to the rescue! Jared in service did an awesome job helping us sort out our issue, and everyone was super nice and helpful. More

The service department was great. They did great work and completed it early. The sales department in the other hand tried to take advantage of me because they thought I was in a bad situation being dron completed it early. The sales department in the other hand tried to take advantage of me because they thought I was in a bad situation being drone down about 10 hours from home. I would highly recommend the service department but the sales not so much. My service rep was Chris and he is not listed below but was very up front and helped us in any and every way he could. More

After making a last minute appointment with a very courteous service advisor, I brought my Explorer to Hodges the next morning and was warmly greeted and assured the fix would be promptly handled. And courteous service advisor, I brought my Explorer to Hodges the next morning and was warmly greeted and assured the fix would be promptly handled. And it was! Very nice people and very nice job! More

This turned into a disaster. While at first the sales people were very friendly and helpful, once the deal closed all promises went to naught. I’m still waiting for accessories that were promised and the people were very friendly and helpful, once the deal closed all promises went to naught. I’m still waiting for accessories that were promised and the truck was NEVER detailed before I picked it up. The tire pressure was 20 psi low per tire, the steering wheel was sticky and the oil was not changed. Phone calls are not returned. While I have lived their service department, buy your vehicle somewhere else if you expect to be treated fairly by sales. I was sent an email by Hodges asking me to review them but to call the general manager if I wasn’t happy. I tried to but again no call returned and no fair treatment. More

Great Service!! In and out in a flash !! Would not take my car any where else for service ... Great job service team at Hodges Ford!!!!!!! Loop my car any where else for service ... Great job service team at Hodges Ford!!!!!!! Loop More

Everyone was courteous and friendly. The salesman went out of his way to accommodate us and answer all our questions. Good price, a good vehicle. out of his way to accommodate us and answer all our questions. Good price, a good vehicle. More

Excellent Service I called to make an appointment for routine service, they made an appointment for the next day. I arrived at the appointment time and was greeted with I called to make an appointment for routine service, they made an appointment for the next day. I arrived at the appointment time and was greeted with friendly smiles and a great attitude. The service was completed in an appropriate time frame, vehicle was washed and I was on my way in less than two hours. More

My parents bought cars from these people. Needed the AC fixed to get my dad to the hospital. GM Says Sorry we can help you for a week, if you leave it oh and we have no loaner cars. Cutomer loyalty means n fixed to get my dad to the hospital. GM Says Sorry we can help you for a week, if you leave it oh and we have no loaner cars. Cutomer loyalty means nothing to these people. The Chevy dealer will have the Ford ready tomorrow am. We will not use them again. Ever. Fords either. Shop booked for a week? Fix Or Repair Daily. I guess. More

What sevice! I struck an object that broke my tire. My car is a Volvo and the dealer could not obtain the remplacement tire. A technician installed the spare tir I struck an object that broke my tire. My car is a Volvo and the dealer could not obtain the remplacement tire. A technician installed the spare tire and rotated the wheels so that I continued my journey to a dealer Volvo. No charges, because they couldn't repair or replace the original tire. What generosity! Thanks a lot! More