Montrose Westside Auto Campus

When I met with Miss Neubert, she was extremely helpful and friendly. She provided wonderful service and excellent customer service. I was very satisfied with the experience she provided at Montrose Mazda and friendly. She provided wonderful service and excellent customer service. I was very satisfied with the experience she provided at Montrose Mazda and I will surely return next time I am looking for a vehicle because of her wonderful customer service and attention to detail. Her smile and warm welcome made shopping for a used car a wonderful experience for me and she represented not only her self but the company it's self very well. I would recommend to anyone I come across looking for a new or used car, to go visit Miss Neubert at Montrose Mazda. More

I am recommending this dealership & David Slaby as a salesman to EVERYONE. Mr. Slaby was excellent. I could NOT have asked for a better sales experience. David Slaby definitely made me feel like I was b salesman to EVERYONE. Mr. Slaby was excellent. I could NOT have asked for a better sales experience. David Slaby definitely made me feel like I was buying a car from an honest & genuine human being who really did care & want to help me make the purchase that was best for me and not someone who was just wanted a commission. He was extremely professional & extremely personable & he provided the best car buying experience with absolutely no buyers remorse from me. I got an excellent car at an excellent price from Westside Automotive Group & an experience with Dave that left me extremely happy to spend my money with him. From my time inquiring on & test driving the car with Dave to my purchase papers signing experience with Adam & being made to feel like an important customer by meeting Carlos, everyone at Westside Automotive Group went out of their way to make my purchase experience a unique & special experience. And to show me that they realize I had the ability to spend my money in plenty of other places & they TRULY appreciated that I chose to spend my money with them. And I truly appreciate all of them for putting forth the effort to do that for me. More

I purchased a CX9, my first Mazda and first encounter with the Montrose Mazda Cleveland office. I was very impressed how the the Sales Manager and the Sales Rep (Matt)listened to my needs and wants and with the Montrose Mazda Cleveland office. I was very impressed how the the Sales Manager and the Sales Rep (Matt)listened to my needs and wants and found a vehicle that met everything I wanted in the price range I was looking for. I appreciated their patience while I looked at other vehicles and dealerships, they stayed in contact and continued to work with me and build confidence in my purchase. Thank you for making the wonderful experience and I love the my CX9. Sincerely, Gary Turner More

I was very happy with my experiences at Montrose Mazda as I was very happy with my experiences at Montrose Mazda as I searched for my perfect car. I mostly dealt with a Salesman named Steve, and he took th I was very happy with my experiences at Montrose Mazda as I searched for my perfect car. I mostly dealt with a Salesman named Steve, and he took the time to really listen and was attentive to what I was looking for. When what he thought was the perfect car rolled onto the lot he called me up that day. And he was right,it was the perfect car that I had been looking for! They worked with me to give me what I was looking for in my trade-in, and the financial department was very helpful and patient with me as I had many questions about all the details. I am very satisfied with my experience at Montrose Mazda. I would recommend this dealership to my friends and family and plan on returning down the line when its time for my next car purchase. More

I brought my volvo in from out of state and used the Montrose volvo Service dept multiple times. Oil changes were fine (except the crappy job they did of washing the car) but when I brought my car in Montrose volvo Service dept multiple times. Oil changes were fine (except the crappy job they did of washing the car) but when I brought my car in to have the tail light fixed, they actually left the lights on and the battery was dead when i picked it up. It was after hours, so I had to get a sales guy to jump my car for me. the NEXT time I took it in for half a brake job (back brakes only) they quoted me $219 when I dropped it off, and charged me $555 when i picked it up. no refund, no apologies.. never again. More

Matt was a interestes , understanding salesman, he asked the right questions, listened to what my needs and concerns were and helped guide me to make the best decision. He was kind, courteous and never pres the right questions, listened to what my needs and concerns were and helped guide me to make the best decision. He was kind, courteous and never pressured me. Awesome customer service skills, he definitely is on the customers side. I would definitley recommend him and the dealership to my family and friends!!!! More

My wife and I recently frequented several car lots across Northeast Ohio, and time and time again, we endured the same hard-sell tactics that can make car shopping a nauseating experience. That changed when Northeast Ohio, and time and time again, we endured the same hard-sell tactics that can make car shopping a nauseating experience. That changed when we met James Piasecki at Montrose Mazda of Cleveland. James was friendly, helpful, informative, and most of all, it appeared he cared more about our pocketbooks than his commission. We have our eye on a new Mazda CX-5, and we intend to buy it from James. More

Danielle Sidell was a great salesperson to do business with. She really cared about my needs. Montrose of Mazda showed me that a car dealership does not have to be an unpleasant experience. These guys with. She really cared about my needs. Montrose of Mazda showed me that a car dealership does not have to be an unpleasant experience. These guys really know their stuff. More

My experience with Montrose Mazda of Cleveland wishes to be more pleasant. First when we came no one came up to greet us. Then one salesman finally got up and offered his help. The salesman (Justin) was ver be more pleasant. First when we came no one came up to greet us. Then one salesman finally got up and offered his help. The salesman (Justin) was very professional and helpful, but we got in some trouble with the finance person (Robyn). First of all she wouldn't call as she promised, then she wouldn't disclose any financial information until very last minute. And at the end she sold us an additional coverage not telling the true price of it. So my advise to those who has to deal with Montrose Mazda of Cleveland: do not buy there if you can or at least avoid financing through them. More

Matt was a wonderful salesman to work with. He did not pressure us and was just very easy going and accommodating. It was refreshing to work with someone who worked hard to get us what we wanted, while no pressure us and was just very easy going and accommodating. It was refreshing to work with someone who worked hard to get us what we wanted, while not making the process feel like a strained transaction. Thank you Matt More