Montrose Westside Auto Campus
Cleveland, OH
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it was a good experience and the people were nice and helpful. Nick was a great help and did his best to find the best deal that suits me. Thank you to everyone helpful. Nick was a great help and did his best to find the best deal that suits me. Thank you to everyone More
We gave Dave Olsen the highest score because he was exceedingly helpful. He was personable without being pushy, which made us comfortable and made us feel we could trust him and that he was working t exceedingly helpful. He was personable without being pushy, which made us comfortable and made us feel we could trust him and that he was working to get us the best deal More
Dave Olsen was knowledgeable, courteous, and extremely helpful as we worked through our deal. He went out of his way talk through various options and to get me the best deal possible. I left feeling satis helpful as we worked through our deal. He went out of his way talk through various options and to get me the best deal possible. I left feeling satisfied that I had made an informed decision that was right for me. Highly recommended. More
My new Volvo S60 is fantastic. David and Carlos were excellent. David's knowledge of the car was second to none. We negotiated a very fair price and the rest is gravy. I am very happy new Volvo owne excellent. David's knowledge of the car was second to none. We negotiated a very fair price and the rest is gravy. I am very happy new Volvo owner. My wife and I could not be happier. Thanks ! More
I was hunting for a hatchback and worked with several dealerships in my quest for an affordable dream car. Montrose's facility was neat and clean (something worth considering if you plan to work with a dealerships in my quest for an affordable dream car. Montrose's facility was neat and clean (something worth considering if you plan to work with a dealership for your car care/maintenance), the people were friendly, and the sales team was not pushy or aggressive. The salesperson I worked with, Tim Miller, was informative and patient. The management and finance department were friendly and helpful. I got Kelley Blue Book value for my trade in. It was an overall very positive experience, which is saying a lot because I hate the process of buying a car. I would definitely recommend them to a friend. More
We stopped in Montrose Mazda after looking at cars on and off for about 2 yrs. I am 6'4" and found that I didn't fit comfortably in most of the new cars in my price range. Combining that with a list of opt off for about 2 yrs. I am 6'4" and found that I didn't fit comfortably in most of the new cars in my price range. Combining that with a list of options my wife and I wanted (and didn't want) meant that when we thought we found a car we liked we first needed to go and sit in one see if I fit. We had started to dread going to to a dealer because as much as we explained up front our delema if there was any hint that we were interested in the caar we had a hard time escaping with any dignaty. On one occasion we sat down to discuss price only to find that the only car a dealer could find was our third choice of colors so is that really still the right car? If we would give them a down payment they could search for the actuall color we wanted. At Montrose Mazda the salesman who helped us, Matt Radeff, listened our story and then hustled to get the car we wanted to see and left us alone for a while. Then he asked us some questions about things we wanted and needed on the car and even suggested a lower priced model than the one we were looking at! We took the cheaper one for a ride and told him we would need to go home and decide if we liked it. He asked us to meet his manager beforewe left which is another place we usually were turned off by other dealers. The manager was friendly and just said "hi" and thanks for coming in. Two days later we decided we needed to bring one home to see if our son's harp would fit in the car, a Mazda 5. They had no problem letting us take one home for a few hours which was nice. When my wife picked it up they discussed a lower price we saw for the same car on their website. When we took it back we had decided we would buy it if Matt gave us the price we expected with an advertised finance discount (minus the military discount which we did not qualify for). There was no hard sell or our multiple trips to the manager. Matt did a great job of keeping things moving despite it being lunch break for the finance department. There always seems to be some trouble when making a purchase of this scale but this went better than any other car purchase I have made. More
I recently went to the 2013 Cleveland Auto show, and found a few SUV's that I was interested in purchasing. One of these was the Mazda CX-5. I went to Montrose, and from the time I walked in and told th found a few SUV's that I was interested in purchasing. One of these was the Mazda CX-5. I went to Montrose, and from the time I walked in and told them how I was considering a Mazda and some others, they did not push me into buying a car from them. They were very courteous and answered all of my questions without trying to brag about their brand over any other car brand. They let me test drive the car to get a better idea of its capabilities, and I could not have been treated any better by any car dealership. I am very happy with this dealership, and look forward to possibly buying from them in the future. More
I went to this dealership to trade my vehicle in to I went to this dealership to trade my vehicle in to purchase a new car well basically they try to rip me off on the price of my trade in when I check I went to this dealership to trade my vehicle in to purchase a new car well basically they try to rip me off on the price of my trade in when I check the Blue Book value for my trade in before I even came to the dealership they wanted to just told me some change for my trade in a vehicle plus they wanted me to put down I extremely large down payment then she gave me the runaround about will the reason why were giving you such a low amount for your trade in is because we're gonna have to put new tires on your car and do a check a thorough check or something but tires don't cost that much so I won't recommend this dealership to anybody. More
Buying our Mazda CX-5 was an easy, painless process. Montrose Mazda located the exact car we wanted and got it to us from Kentucky in a matter of days. Matt R. did a great job keeping us informed every Montrose Mazda located the exact car we wanted and got it to us from Kentucky in a matter of days. Matt R. did a great job keeping us informed every step of the way. We'd buy another car here in a heartbeat! More
I could not be happier with my recent purchase of a used Volvo XC90 from Montrose! From beginning to end it was the simplest car purchase I've ever made. The dealership is located a couple hours away from m Volvo XC90 from Montrose! From beginning to end it was the simplest car purchase I've ever made. The dealership is located a couple hours away from me so Steve Fialkowski, the salesperson, had all of the paperwork overnighted to me to save some time. Steve answered all of my questions promptly (and I had plenty of them!) and gave me a very fair price for my trade. Not once did I have to hear the standard "let me check with my boss" that's so common at other dealerships. I would definitely recommend Montrose! More