Montrose Westside Auto Campus
Cleveland, OH
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A Natural ! Very experienced and caring. Makes sure the customer is satisfied without being overbearing. A supreme pleadurd to work with! Great personality and re Very experienced and caring. Makes sure the customer is satisfied without being overbearing. A supreme pleadurd to work with! Great personality and really knows her stuff. Friendly, personable and professional. More
Personality as nice as the vehicles she sells!! WOW! That's the word that instantly came to mind when I was greeted at the Westside Auto Campus. The facility was state of the art and the vehicles we WOW! That's the word that instantly came to mind when I was greeted at the Westside Auto Campus. The facility was state of the art and the vehicles were absolutely stunning. I was helped by a magnificent sales person, Jennifer Bolyard. I was amazed by her knowledge of all the autos on hand. I consider myself a "car guy" and I'm not to proud to admit, she might have given me a run for my money. Not only that, but her personality and charisma shined through like the Firenze red on the jag she took me out for on a test drive. I would highly recommend her and the Westside Auto Group to ANYONE looking to get in to a new vehicle (new to them at least because I know Jennifer could get you outfitted in the perfect used vehicle as well). I cant wait to do future business. Do yourself a favor and check em out! More
Easy to work with Service is a breeze, buying a car is easier than expected. I have purchased a few Rovers from Myles in the past and always pleasant and through with n Service is a breeze, buying a car is easier than expected. I have purchased a few Rovers from Myles in the past and always pleasant and through with negotiations and the vehicle presentation. More
Derek at Montrose Derek Smith is a well and very informative about the Volvo brand. Although, I'm more interested in BMW, my experience with Derek and Montrose Volvo ha Derek Smith is a well and very informative about the Volvo brand. Although, I'm more interested in BMW, my experience with Derek and Montrose Volvo has kept an open mind for the quality of what Volvo offers More
Easy and convenient Matt was great and easy to work with! Came in to buy a used car but ended up leasing “new”. Matt was open to showing us anything and wasn’t your norma Matt was great and easy to work with! Came in to buy a used car but ended up leasing “new”. Matt was open to showing us anything and wasn’t your normal pushy car salesman. More
First to receive new Rover! Eliot was absolutely fantastic. He was on point and easy to work with. I know I got a great deal. He was patient and committed to completing the tr Eliot was absolutely fantastic. He was on point and easy to work with. I know I got a great deal. He was patient and committed to completing the transaction. I look forward to working with him again. More
Great Service! Excellent service from beginning to end. Wide variety of options available. Customer experience in the showroom and follow up was great. Definitely wo Excellent service from beginning to end. Wide variety of options available. Customer experience in the showroom and follow up was great. Definitely would recommend and I'll come back in the future. More
Nice People, great service Was treated very good bt all we came in contact with. No pressure sales. Our salesman Matf was great to work with and very well veesed about the car. Was treated very good bt all we came in contact with. No pressure sales. Our salesman Matf was great to work with and very well veesed about the car. More
Definitely satisfied. Eliot was on top of things as soon as I walked in the door. He treated me very well. He never kept me waiting, answered all my questions without hassl Eliot was on top of things as soon as I walked in the door. He treated me very well. He never kept me waiting, answered all my questions without hassle and showed me what I wanted to see. I would go back to purchase another vehicle. More
Elliot is the only positive at that dealership I have had 3 BMW s, 2 Lexus, 2 Mercedes so I speak from experience. This is the worst dealership from appearance, no considerate close customer parkin I have had 3 BMW s, 2 Lexus, 2 Mercedes so I speak from experience. This is the worst dealership from appearance, no considerate close customer parking, no return calls from management, the sub par lady's room, new car at delivery was not detailed, carpet not vacuumed under seats, back hatch mat scratched , floor door LR plate scratched, weatherstripping hanging off bottom rear door, no wiper solution, finance person Brent, kept us waiting half hour after telling Eliot he'd be right over ( no apology, or personality) called service and the person who answered gave absurd answers to my questions ...when asked his capacity he said custodian he answers phones for them...ergo his ridiculous answers...but a nice guy. I had received several warnings about Montrose but couldn't believe it was that bad...it is! I assume the dealership owner will receive this and contact me...or be added to my list of disappointments. Btw Sue (tour of new car) very helpful. More