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Montrose Westside Auto Campus

Cleveland, OH

4.1
595 Reviews

9600 Brookpark Road

Cleveland, OH

44109

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Showing 595 reviews

April 09, 2018

Impeccable service Love this dealership! Somer was amazing. Extremely informative and thourrough with the process. I left the dealership feeling very confident & pleased More

by JenaTkv
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Somer Khouri
April 08, 2018

Buy a car from Myles I have purchased a few vehicles for miles in the past always been a great experience. This dealership that he’s with his share on the pricing and on t More

by Place to be
Recommend Dealer
Yes
Employees Worked With
Myles Holodnak
April 07, 2018

Absolutely perfect This was an absolutely wonderful experience, Don Blake and Rick helped us above and beyond any expectations we had. I would recommend this dealership More

by Baiben@1516
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Blake, Rick Gamiere
April 07, 2018

Great Used Car and an even better Experience! This was the best car shopping experience I’ve ever had! I recently purchased a used sedan and am thrilled with the car, especially knowing it came fr More

by Nathan D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gus Cherry, Tom Donelan, Angela Hopper
April 07, 2018

Love my CX3 Walked in to Montrose today and drove out in a 2018 CX3! The entire staff at Montrose is great!! Don is the best!! Thanks to everyone at Montrose!!! More

by Keesmutt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Blake
April 07, 2018

Worst car buying experience EVER! Customer Service was great! The car buying experience was the worst. I was showed only one vehicle and I advised of my family size. Should have taken More

by CWallace
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gus Cherry, Tom Donelan
April 04, 2018

Great Customer Service! My husband and I shopped for several weeks for a car for our daughter who just turned 16. We finally ended up at Montrose Westside. Frank was helpful More

by Debbie L.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Rodriguez
April 04, 2018

No regrets, long process I have purchased many cars in my lifetime, most recently a Volvo. We made a decision when prompted, however we didnt realize that the car buying deci More

by loyalvolvo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Holodnak
April 03, 2018

Worst car buying experience EVER! Friendly folk yes but Thom Donelan needs to know showing a customer one vehicle on assumptions of what the bank will do is not great service to the cu More

by Mz San
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gus Cherry, Tom Donelan, Angela Hopper
Apr 05, 2018 -

Montrose Westside Auto Campus responded

Thank you for recognizing our friendliness. We don't have control over what the bank will approve for each customer and their needs. We always do our best to tailor each situation and we cannot force a customer to buy anything at the time of sale. It is always the customers choice to buy or not and once that is done with the bank and the customer the contracts are executed. We hope he will attempt to enjoy the vehicle he chose. Remember you've got a Friend at Montrose.

April 02, 2018

Great experience Great people and great experience. This is my 3rd Mazda and the only location I will go to. Don is great and so is management. More

by TIFFANY L BOVAL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Blake
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