Montrose Westside Auto Campus
Cleveland, OH
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Impeccable service Love this dealership! Somer was amazing. Extremely informative and thourrough with the process. I left the dealership feeling very confident & pleased Love this dealership! Somer was amazing. Extremely informative and thourrough with the process. I left the dealership feeling very confident & pleased with my leasing experience. Wouldn't recommend anyone else! More
Great Used Car and an even better Experience! This was the best car shopping experience I’ve ever had! I recently purchased a used sedan and am thrilled with the car, especially knowing it came fr This was the best car shopping experience I’ve ever had! I recently purchased a used sedan and am thrilled with the car, especially knowing it came from Montrose Westside. My wife and I dealt mainly with Tom Donelan and he was very responsive, accessible and patient (we had a lot of questions!). If he couldn’t answer our questions, he made sure to find the answer for us. Gus was pleasant as well, and helped get another car from their other lot in minutes for us to test drive for comparison! There was no pressure to buy, and all questions were answered with a sense of honestly and sincerity. Once we decided on a car, they cleaned and prepared it professionally for me to drive off the lot. Because of the value we received, and a fair trade-in of my old car, we could afford an additional warranty. Angie worked with us to select a warranty package that fit our needs and budgets, and explained everything that we were signing for ease of mind! More
Worst car buying experience EVER! Customer Service was great! The car buying experience was the worst. I was showed only one vehicle and I advised of my family size. Should have taken Customer Service was great! The car buying experience was the worst. I was showed only one vehicle and I advised of my family size. Should have taken my first mind and went elsewhere. Now I have a vehicle that my husband will not be able to ride in due to his disability. Thom Donelan sold me the vehicle that had been sitting on their lot the longest is my take on it. Although the financing company stated that they could cancel my contract, Thom nor did Gus Cherry budge to help with this matter. I will never go through this again, I know better next time. Never trust a car dealers word, do your homework first no matter your credit. Your income, job history and down payment is your credit overall. Not referring to the above address but their wholesale location 10505 Brookpark. More
Love my CX3 Walked in to Montrose today and drove out in a 2018 CX3! The entire staff at Montrose is great!! Don is the best!! Thanks to everyone at Montrose!!! Walked in to Montrose today and drove out in a 2018 CX3! The entire staff at Montrose is great!! Don is the best!! Thanks to everyone at Montrose!!! More
Buy a car from Myles I have purchased a few vehicles for miles in the past always been a great experience. This dealership that he’s with his share on the pricing and on t I have purchased a few vehicles for miles in the past always been a great experience. This dealership that he’s with his share on the pricing and on the availability of cars. I recommend to purchase your next car from Miles More
Absolutely perfect This was an absolutely wonderful experience, Don Blake and Rick helped us above and beyond any expectations we had. I would recommend this dealership This was an absolutely wonderful experience, Don Blake and Rick helped us above and beyond any expectations we had. I would recommend this dealership and these two people to anyone. They were absolutely wonderful in every way. More
No regrets, long process I have purchased many cars in my lifetime, most recently a Volvo. We made a decision when prompted, however we didnt realize that the car buying deci I have purchased many cars in my lifetime, most recently a Volvo. We made a decision when prompted, however we didnt realize that the car buying decision took several hours and time waiting. I had time to run to the bank and get certified funds and still waited well over an hour the dealer ship closed at 6 and i didn't leave till after 7. All in all a total of 5 hours to put everything together. It felt like last time I purchased a car it took half the time. I was never offered a warranty and my sales guy ended up getting the papers to sign. Overall I got the car and the deal that I thought was fair. More
Worst car buying experience EVER! Friendly folk yes but Thom Donelan needs to know showing a customer one vehicle on assumptions of what the bank will do is not great service to the cu Friendly folk yes but Thom Donelan needs to know showing a customer one vehicle on assumptions of what the bank will do is not great service to the customer. I'm now stuck with a tiny SUV that will not be driven because my family can't fit in it. Although the bank stated the dealer could cancel the contract, the dealership wouldn't budge. Gus Cherry could have made the decision to cancel my contract. I will never do business with this dealer ever again nor refer family or friends! 10505 Brookpark Rd is the address. More
Great Customer Service! My husband and I shopped for several weeks for a car for our daughter who just turned 16. We finally ended up at Montrose Westside. Frank was helpful My husband and I shopped for several weeks for a car for our daughter who just turned 16. We finally ended up at Montrose Westside. Frank was helpful and did a great job juggling several customers at one time! Good deal on a Ford Focus and our daughter has been thrilled with her new (used) car! Thank you!! More
Excellent Service!!!! Frank was excellent to work with and helped us find the perfect car and worked with us on getting the best price for us! Awesome! Frank was excellent to work with and helped us find the perfect car and worked with us on getting the best price for us! Awesome! More