
Montrose Kia in Sheffield
Sheffield, OH
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Wonderful Experience due to Reggie! Car shopping is usually painful for my family, but not this time! Reggie Morales helped us find the exact car we wanted and needed! Reggie was knowled Car shopping is usually painful for my family, but not this time! Reggie Morales helped us find the exact car we wanted and needed! Reggie was knowledgeable, caring, patient, personable, and nice! He made car buying nice and smooth! It was an easy, painless experience! Thank you so much Reggie! We will be returning to Reggie for the next car we need! More
very good Delt with jonathan visalden, consider him a Five Star person. Everyone we spoke to while we were there were attentive to us.keep up the good work. Delt with jonathan visalden, consider him a Five Star person. Everyone we spoke to while we were there were attentive to us.keep up the good work. More
Great Dealership I have been to many Ford Dealership and I was told to check out Montrose Kia from different people. I was Met at the door My Anthony Jones and he walk I have been to many Ford Dealership and I was told to check out Montrose Kia from different people. I was Met at the door My Anthony Jones and he walked me to Bill Cook and I said what I needed and I asked if Anthony Jones can help me out of getting the Jeep Liberty I was interested in. Anthony was Excellent More
Horrific Experience I wentbto look at a used honda crv turned out that suv didnt work out. Then the salesman showed me some kias for lease telling me he could get me out I wentbto look at a used honda crv turned out that suv didnt work out. Then the salesman showed me some kias for lease telling me he could get me out of my negative equity. We turned around and made a deal. Fast forward about a year i try to see what i could do to get the lease gone. Low and behold i find out that i still owe 27000 on it and its only worth 18000. Soooooo what happened to my trade that only was 2000 negative how now a year later i am now 9k negative to get out of this lease. BEWARE OF THIS DEALERSHIP MAJOR SCAMMERS!!!! More
Customer Service As soon as you purchase a new vehicle as I did they treat you like the ugly step child. There has not been a single letter, email or phone call sent t As soon as you purchase a new vehicle as I did they treat you like the ugly step child. There has not been a single letter, email or phone call sent to me regarding any type of thank you by the salesman or manager for the purchase. All other dealerships that I have recently dealt with still correspond to me on fairly regular basis. The sales manager named Gus does not keep his promise of completing any of my requests. I called for the third time in a month to ask for a small tube of touch up paint,which both times he promised to mail to me. Finally my third call was directed to service manager Doug who as of today promised he would send to me. You would think after my initial purchase completed at 1:oo p.m , I was still sitting there at 6:00p.m waiting for the finance person to complete the transaction. The explanation was the other finance person called off sick,mind you this was a Saturday afternoon . You would think they had a backup.Well they did give us a stuffed hamster for my time and trouble. I strongly recommend not to do business with this dealership. Also do not expect to get your vehicle at the price quoted by salesman, bait and switch I believe its called. bait and switch. More
Bill is the BEST Bill was so awesome helping me and my father who cosigned for me. He took careful time and consideration in helping me find a practical and comfortabl Bill was so awesome helping me and my father who cosigned for me. He took careful time and consideration in helping me find a practical and comfortable car. I made the move from a 1996 maxima to a 2016 Kia Forte and I am so happy with it. Thank you Bill! More
Lance is great. Lance was a great salesman when it became to selling a car. Next time I come to Kia Montrose it will be great to come to him for a car and hopefully b Lance was a great salesman when it became to selling a car. Next time I come to Kia Montrose it will be great to come to him for a car and hopefully buying one off him. More
Awesome experience I just got my brand new Kia Optima yesterday. Lance Blanton was a HUGE help. Great patience and extremely helpful. If you need a car go to Sheffield, I just got my brand new Kia Optima yesterday. Lance Blanton was a HUGE help. Great patience and extremely helpful. If you need a car go to Sheffield, oh and find him!!! More
Loved Montrose Kia I had a great experience at Montrose Kia. My salesman, Matt Fowler, was awesome and helped me get my payment to exactly where I wanted it to be!! I had a great experience at Montrose Kia. My salesman, Matt Fowler, was awesome and helped me get my payment to exactly where I wanted it to be!! More
great THANK YOU BRANDON BOWEN,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, GREAT .THANK YOU BRANDON BOWEN..I WAS SOO HAPPY TO GET GREAT SERVES.THANK YOU FOR EVERTHING .KNOW I READY FOR VACATION YAAAA YAAAA YAAAAA GREAT .THANK YOU BRANDON BOWEN..I WAS SOO HAPPY TO GET GREAT SERVES.THANK YOU FOR EVERTHING .KNOW I READY FOR VACATION YAAAA YAAAA YAAAAA More