Montgomeryville Acura

Worst customer service. Stopped in last week and vehicle was “in the body shop’ and come back next week. Left email and phone number. No contact from dealer. Emailed dealer 5 days later. You guessed it…. No was “in the body shop’ and come back next week. Left email and phone number. No contact from dealer. Emailed dealer 5 days later. You guessed it…. No reply. Finally a reply following day and she needs to check with manager.🙄. 6 hrs later and still no reply. I’ll be purchasing elsewhere. Stay away if you like competent sales and internet sales people More

Recently purchased a 2022 MDX from Charlie W great experience and very professional. Overall best price in area and knew product inside and out. Would purchase again from them . experience and very professional. Overall best price in area and knew product inside and out. Would purchase again from them . More

Purchased my 2nd Acura with Montgomeryville Acura and the entire process was quick and easy. I feel confident that I got a great price and everyone was polite. entire process was quick and easy. I feel confident that I got a great price and everyone was polite. More

If I could give 0 stars I would. I bought 2 MDX's from them back in 2006. I went to the dealership this past Saturday. I didn't realize until I walked up to the door that it was by appointment only. M them back in 2006. I went to the dealership this past Saturday. I didn't realize until I walked up to the door that it was by appointment only. My wife and I walked in and asked a sales person might be available. We don't live far so we could come back. The sales rep was so annoyed, he walked over to a co-worker and we heard him say "These people are unbelievable." The sad part is were are buying TWO vehicles again. Anyway, we had our choices narrowed down to the MDX or Infiniti QX60 which we currently own two of. Their customer service has slipped dramatically. I would never suggest this dealership to anyone! More

I’ve been a Montgomeryville Acura customer for 20 years, purchasing several new vehicles. This was the first used, non-Acura purchase I’ve been a part of and the same great customer service was evident. purchasing several new vehicles. This was the first used, non-Acura purchase I’ve been a part of and the same great customer service was evident. More

Never a big problem with Montgomeryville Acura, but if anything does arise after a service they handle it, no questions asked. The only downside is going back in, but they'll provide a loaner if necessar anything does arise after a service they handle it, no questions asked. The only downside is going back in, but they'll provide a loaner if necessary. More

Brian Grimason is very helpful and knowledgable, the service work at this dealership is always done on time and done correctly first time. I never had an issue with their service, always consistent and service work at this dealership is always done on time and done correctly first time. I never had an issue with their service, always consistent and high quality. More

Went in for routine oil change. They were Very efficient. Andrew was an excellent service person at the counter. cost was not much more than jiffy lube and you get a car wash too Andrew was an excellent service person at the counter. cost was not much more than jiffy lube and you get a car wash too More

Brian, was amazing in servicing our Acura MDX. He is kind, attentive, pleasant, and knows exactly what needs to be done. We always had such excellent service with him. kind, attentive, pleasant, and knows exactly what needs to be done. We always had such excellent service with him. More