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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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December 29, 2023

Wendell Wright was great; kept me informed and worked to make sure I got my vehicle back on time. More

by pshcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Wendell handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 29, 2023

Joshua Wagner III was incredibly helpful and thorough. He took the time to explain the possible outcomes and assured me of the next steps. For me as a woman, sorting out my car can be stressful as I've ha More

by jacinta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Jacinta, thanks for the fantastic review of Joshua! Joshua is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle. Please come see us again some day!

December 28, 2023

Josh Wagner provided the best service. He was attentive to us upon arrival, followed up with us by phone on status, and was very professional. We had just had a terrible experience at a More

by tking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Joshua provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 28, 2023

Tammy Ranville made the entire experience feel like I was the most important of sales. She went out of her way to make sure everything went as smooth as possible. More

by demodozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ranville
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your stellar review of Tammy! Nothing means more to us than your satisfaction, so we're pleased she did everything she could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in the new year!

December 28, 2023

Experience was on time and prompt. Good results and Isaac got it handled in a timely manner More

by alexk.hbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Alex, thanks for taking the time to review your service experience! We're happy Isaac handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

December 28, 2023

Finally able to assist in two-year old headrest recall repair. Completed the job while I waited. More

by joeytdelrosario88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Joey, thank you for sharing positive feedback! We want all of our guests to be treated to service that is thorough and reliable, so we're happy the job was completed in a convenient manner. Safe travels until we see you again!

December 28, 2023

Great service! It helped to erase all my worries about taking my jeep to frozen mountains. Javier was extremely helpful as he was monitoring the service to make su More

by JeepCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier (car service department) - 10 stars.
Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Javier handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 27, 2023

Dropped off my truck for the 30k scheduled maintenance and Isaac checked me in right away. Continue to be satisfied with the excellent customer service and responsiveness of your service advisor! More

by capodaca0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you like working with Isaac! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

December 27, 2023

Amazing staff and service! Highly recommend this dealership and location. They have high standards, go above and beyond to ensure the customer has the best care, communication More

by ravenseabrook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much! We're delighted the value of our team's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

December 24, 2023

Every was very good especial Javier The rent department was very good Happy with my jeep More

by Yesikapb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

We're delighted to hear that! Thank you for letting us know how pleased you were with Javier our efficient team. We wish you pleasant travels until we may be of service to you again!

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