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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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January 19, 2024

Made appointment Friday and dropped off truck. Mechanic wasn’t able to see truck until Monday. Was told I needed brakes and should be done by end of day Monday. Wasn’t ready until Wednesday. Also More

by angel35rock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred
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January 19, 2024

The service was great and Issac was very professional and helpful. The service was done in one day . Thanks More

by davidmonica
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Isaac
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Jan 19, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Isaac provided you with a thorough and efficient visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

January 18, 2024

Juan was able to get my car serviced and returned same day. Love the service here !!! More

by CYRUSLAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in the service department
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Jan 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next appointment!

January 18, 2024

Wendell is the best! He helps us each time, no problems what's so ever! He is kind, smart, and knows what he is doing. More

by zackolas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Jan 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for recognizing Wendell's excellence by sharing your 5-star review! We're certain he'll be honored by your wonderful feedback, and we hope you won't hesitate to call the next time he and the Monrovia CDJR team may serve you.

January 17, 2024

Services was great Josh was very helpful and answered my questions regarding my vehicle service More

by trinidad12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Jan 17, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Josh provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

January 17, 2024

Service Technician Fred is always professional. He knows my car & communicates very well with me. Always great service. Whenever I purchase my next car, it will be from this dealership because I li More

by Crystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred B.
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Jan 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love, Crystal! We're thrilled you always enjoy working with Fred and the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

January 16, 2024

Easy to schedule appointment. Service adviser was expedient and professional. Kept me up to date with diagnosis and warranty approval process. More

by mac17scm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Jan 17, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of our service department! We're glad your vehicle's repair process was handled with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

January 15, 2024

Mr. Javier Gonzalez is very responsible and kind. He has been following up with us during the whole process. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Jan 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

David, thank you for recognizing Javier's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Javier and the Monrovia CDJR team may help you.

January 15, 2024

This has been the best touch Dealership I’ve been to so far. Javier in services is great. Unfortunately I did have My first bad experience this past Saturday due to a decision, the Shop foreman made. After More

by jose_talamante
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
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Jan 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Hi, Jose. I appreciate having the opportunity to speak with you yesterday about your concerns. Thanks for letting us know how happy you've been with the assistance Javier provides, and please don't hesitate to get in touch when we may help you again. We're happy to be of service. Tony Walker Service Manager Monrovia CDJR

January 14, 2024

Wendell Wright is not only friendly, courteous, and communicative, but he really works hard to give the best service for his customers and make sure their vehicle is maintained/repaired properly. I kno More

by yvnmrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Report | Print
Jan 16, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the awesome review! We're thrilled you always enjoy working with Wendell and the Monrovia CDJR team for your vehicle's needs. We hope to be of service to you for many more years to come!

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