Monrovia Chrysler Dodge Jeep Ram - Service Center

I've bought a car from here about 2 years ago and always take it for the routine oil changes and services although it's a bit of drive for me. Javier G from the service department is very helpful and friend take it for the routine oil changes and services although it's a bit of drive for me. Javier G from the service department is very helpful and friendly, always willing to help and was even able to squeeze me into an already busy day. I appreciate it! Thank you :) More

We've been bringing our Dodge Ram truck to CDJR for a while now and we feel very blessed and fortunate to have met Isaac Borquez. He was assiged to us as our Service Tecnician for our very first appoint while now and we feel very blessed and fortunate to have met Isaac Borquez. He was assiged to us as our Service Tecnician for our very first appointment, and therefore, we continue to request him for all of our service needs and we NEVER leave disappointed! We truly appreciate his honesty, knowledge and professionalism. We will continue coming to CDJR for all of our service needs! More

Great service and professional staff. Issac was excellent and provided timely updates while the vehicle was in for repairs. Issac was excellent and provided timely updates while the vehicle was in for repairs. More

Fred has been my service advisor for years. He has been very easy to work with and has always had my best interest when trying to either trouble shoot an issue or when it comes to giving commo He has been very easy to work with and has always had my best interest when trying to either trouble shoot an issue or when it comes to giving common sense advice. Fred is a good man and have count on him being there when I bring in my two grand cherokees. More

I went to the dealership and Ray help me with my car issues and he did a great job. I will definitely recommend going to him for any car issues you have. issues and he did a great job. I will definitely recommend going to him for any car issues you have. More

They didn’t even put a sticker as any dealer would when I’m supposed to return for the next service. Also I mentioned to the service guy Fred that I spotted some leakage on front right side of vehicle and I’m supposed to return for the next service. Also I mentioned to the service guy Fred that I spotted some leakage on front right side of vehicle and when asked if the mechanic had checked he said no. This is my second time coming here and my last the service is horrible here in the Monrovia dealership. More

Great service and help from Josh! GOT my issue fixed immediately, best jeep dealership and team! GOT my issue fixed immediately, best jeep dealership and team! More

Issac was excellent deserving of a raise service was great looking forward to next visit great looking forward to next visit More

great service. car was ready on time. great price. would definitely recommend to others A+ car was ready on time. great price. would definitely recommend to others A+ More

I don't even know where to begin. Work was done incorrectly on my car back in January, so the problem resurfaced last month. I brought it back and was told I was going to be charged Work was done incorrectly on my car back in January, so the problem resurfaced last month. I brought it back and was told I was going to be charged another 3k dollars to diagnose the issue. My service advisor was very confrontational with me as if he was taking the whole thing personally. I had to get the service manager involved. My jeep was taken apart and they determined that the gaskets and heads needed to be be replaced. I agreed to pay for the parts ( gaskets were done earlier this year) and pay for a rental, while the dealership covered the labor. After having my jeep for over a month the final bill came out to almost 3k. When I picked up the jeep I started the engine in the parking lot and the check engine light was on and it was running really rough. I took a picture of the odometer and sent it to my service rep, who simply said bring t back. I honestly think he was waiting for my call, because there is no way a professional mechanic or anyone who started the car would have let it leave the garage and be cleared for pick up. It has now been a week since I dropped my jeep back off. I have not heard back from my service rep or the manager since Wednesday, My only correspondence has been with my rep who said the manager will call me. At this point I just want my jeep back without any of the five additional check engine codes that popped up after I brought it to you guys. If I could you less than star I would. I am waiting to see how this all turns out before I leave my yelp review. More