Monrovia Chrysler Dodge Jeep Ram

There was communication from the service advisor. Didn't explain the work they did on my truck. Didn't provide warranty documents on the parts replaced. The price doesn't match wha they worked on... Didn't explain the work they did on my truck. Didn't provide warranty documents on the parts replaced. The price doesn't match wha they worked on... they were supposed to put in a new transmission and instead installed a refurbished. The transmission lines were supposed to be new and they look like the old ones. After receiving the truck they still ignoring to communicate with me to get the job done right. Might have to report this dealer to the B.A.R.. More

Very good service and customer service, especially very good attention from Javier Gonzales very good service good attention from Javier Gonzales very good service More

JAKE WAS MY SALES REPRESENTIVE HE WAS MORE THAN A PLEASURE TO WORK WITH HE WAS KNOWLEDGEABLE ON THE VECHICLE I BOUGHT AND SUPERD CUSTOMER SERVICE. EDWARD WAS MY FINANCE GUY WHO WAS ALSO A PLEASURE TO PLEASURE TO WORK WITH HE WAS KNOWLEDGEABLE ON THE VECHICLE I BOUGHT AND SUPERD CUSTOMER SERVICE. EDWARD WAS MY FINANCE GUY WHO WAS ALSO A PLEASURE TO WORK WITH THANK YOU BOTH AND ONCE AGAIN L LUV MY CAR More

Does not keep promises Same day service took two weeks Waited 9 months for recall parts to show up Waited 2 weeks for blank keys Does not know how to perform services Saying car is too new for 2 weeks Waited 9 months for recall parts to show up Waited 2 weeks for blank keys Does not know how to perform services Saying car is too new for 2 years is bogus Came to pickup but window would not work properly had to argue to get fixed same day TPS went off a few miles from dealer with 10PSI low PHEV. Ot charged More

Great experience. Hansel and the manager helped out a lot. Got the color of car I wanted. Hansel and the manager helped out a lot. Got the color of car I wanted. More

I have always been satisfied with the service I receive. Fred (Service Department) has always been very helpful. He is a 5 star rated !!! Fred (Service Department) has always been very helpful. He is a 5 star rated !!! More

Really great prices and Noel is the best! He will give the best deals. Really great person, awesome and pleasure to do business with. He will give the best deals. Really great person, awesome and pleasure to do business with. More

Great attention, excellent service, had me in and out quickly and I was able to keep a productive day. Thanks. quickly and I was able to keep a productive day. Thanks. More

Really Great service with Hansel and with Alberto. Also Terry was great with explaining all the coverage of the car. Also they all worked with me to get the price of what I wanted for the car. Also Terry was great with explaining all the coverage of the car. Also they all worked with me to get the price of what I wanted for the car. More

Anna was perfect. Honest and warm and no nonsense. I never felt deceived or tricked. If you’re like me and eternally wary of dealerships, know that this team is a safe Honest and warm and no nonsense. I never felt deceived or tricked. If you’re like me and eternally wary of dealerships, know that this team is a safe and trustworthy. Thank you. More