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Monrovia Chrysler Dodge Jeep Ram
Monrovia, CA
1,400 Reviews
Welcome to Monrovia CDJR!
Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas!
Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,400 reviews
Verified Customer
November 10, 2023
This experience was a pleasure and I’ve purchased a lot of vehicles of all different types over the years. I felt respected, comfortable and well informed by the staff especially Jonathon Montes. Thanks fo of vehicles of all different types over the years. I felt respected, comfortable and well informed by the staff especially Jonathon Montes. Thanks for all your help. More
by ajfrumento7
Employees Worked With
Preston Han, Irvin Vasquez, Jonathan Montez
November 08, 2023
I recently purchased a vehicle from this dealership, and I couldn't be happier with the entire experience. The sales team, including Noel, Irvin, and Gilbert, went above and beyond to help me find the perfe I couldn't be happier with the entire experience. The sales team, including Noel, Irvin, and Gilbert, went above and beyond to help me find the perfect car. They provided exceptional customer service and made the entire process smooth and hassle-free. The price was competitive, and I felt like they genuinely cared about meeting my needs. I highly recommend this dealership to anyone in search of a new car. Thank you for a wonderful buying experience! More
by Phil Youn
Employees Worked With
November 08, 2023
I did not have the best experience on my last visit. I came in with body work that needed to be done. The quotes I received were high, and was relaying information to the service technician via text mes I came in with body work that needed to be done. The quotes I received were high, and was relaying information to the service technician via text message. Initially I had asked to start all of the work, however, upon further review, I noted that I needed to perform one of the work items, and wait on another. I relayed that information via text message via the messaging system. The tech failed to inform me that because the parts were not in stock they were going to hold my car until those parts became available, I needed my car for work, and this did not work, and I was not informed of that. I had to call several times to pick up my car. Then, when I went to pick up my car, I was told I had to pay for the parts in advance that I had asked to hold off on, or they would not release my car. I then asked if I could get a refund for those parts because I had asked to hold off on that particular repair and was told that it was too late. Ultimately, while I am sure the repairs that I need will get done, the service I received, was less than adequate, hard to get a hold of, and unwilling to admit to a mistake, and fix the problem, despite me having screenshots of the text thread, asking to hold off on the one particular repair. I will be attempting to contact the manager of the dealership to attempt to get this corrected. Again, while I’m sure the work would’ve been performed in a satisfactory fashion, the communication was lacking in. The overall service was also lacking. More
by bradford.ortlund
Employees Worked With
Isaac Borquez
November 08, 2023
Have been going to this dealership for service for a couple of years now. Always had good experience working with Fred in the service department! Highly recommended! couple of years now. Always had good experience working with Fred in the service department! Highly recommended! More
by RT
Employees Worked With
Fred Biyzaei
November 08, 2023
Clean, conveniently located near the freeway. Nice people and a pleasant Dealership do business with. Nice people and a pleasant Dealership do business with. More
by victorrez8
