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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

4.7
1,399 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1305 Mountain Ave

Monrovia, CA

91016

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Showing 1,399 reviews

February 01, 2024

I had to come in and check a device transmission message following a recall fix. Isaac answered my request promptly and set me up with a overview of my vehicle. It was done the same day and the issue was ad More

by A27
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Isaac (Service Dept) 5 stars
Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the fantastic review of Isaac! Isaac is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle at this visit. Thank you for continuing to choose Monrovia CDJR!

February 01, 2024

Thanks to Isaac Borquez for taking care of my Cherokee! Great work and communication. Cheers More

by stephenmcbean
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Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Stephen, thank you for sharing positive feedback on Isaac! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Isaac provided for you. We look forward to your next visit!

February 01, 2024

I bought my Jeep at this dealer because they had the one I wanted on the floor. I wasn't too concerned about the service dept., which looked kind of small. But they have not disappointed, and I've never tak More

by kristian_solem
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Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback, Kristian! We're pleased you continue to receive the best care and guidance from Wendell and our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

February 01, 2024

Hansel provided impeccable, friendly and no-pressure service during our remote purchase experience of a Toyota RAV4 at Monrovia dealership. They provided me with documents, facts and a video of the More

by arcarder
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the 5-star review of your dealership experience! We're delighted Hansel provided you with all the support and guidance you needed from afar to make this transaction a breeze. Congrats on the new RAV4! We wish you all the best in your upcoming journeys, from everyone at Monrovia CDJR!

February 01, 2024

Very great experience with customer service everything was good that they answer all questions we had. More

by lorenavillarreal323
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Recommend Dealer
Yes
Employees Worked With
Luis Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez
Feb 02, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Lorena, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

January 31, 2024

Very professional service advisor and made my visit as convenient as possible. Work was finished in two days. More

by manuelsc6
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Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Jan 31, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to give you the same high quality experience at your next visit!

January 31, 2024

Took my Jeep in on Thursday. They told me 24 to 48 just to diagnose issue. I called on Friday. He told me Monday, then I called on Monday, said it would be Tuesday. When he final More

by thirdmalana
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Recommend Dealer
No
Employees Worked With
Ivan B
January 30, 2024

I received excellent service. Everything was explained to me before and after my oil change. Thank you so much!! More

by sfaja21
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Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Jan 31, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

January 29, 2024

I felt well cared for and looked after by Wendell Wright. His customer service is top notch! He had me in and out within no time! More

by trinawatton
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Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Jan 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you, Trina! We're pleased you had another great service experience with us, and that Wendell made sure your Jeep was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

January 29, 2024

Our Car was there for a leak and we were not updated on when the part would be in or when our car was expected to be ready. We ended up getting our car back a week later and the next day I drove it to work More

by Krysten
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Recommend Dealer
No
Employees Worked With
Service Dept.
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