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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,399 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1305 Mountain Ave

Monrovia, CA

91016

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Showing 1,399 reviews

March 12, 2024

Had a great experience everyone was friendly and provided professional service. My advisor was always in communication in regards to my vehicle repairs More

by IMORALES2384
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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Mar 12, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review! We're glad your service advisor addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

March 11, 2024

Service experience was great like always! Fast and easy. Great communication and always easy to connect. More

by garcia.marisol05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Service Dept.
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Mar 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your terrific feedback, Marisol! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

March 11, 2024

Did not fix my issues that have been lingering since I purchased the vehicle. When I asked the service advisor what to do, they said not to bring it in anymore because it’s a waste of everyone’s time. Wha More

by joshlondoner00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
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Mar 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your feedback, although it is very concerning. We're eager to hear more about what happened, as well as see if there is anything more effective we can do to resolve your ongoing automotive issues. I've left you a message, and I hope that you will consider reaching back out to me so we can discuss the next steps to take from here. Again, thank you for bringing this to our attention. Sincerely Tony Walker Service Manager Monrovia CDJR twalker@monroviacdjr.com

March 10, 2024

This was a very good experience on my first solo car buying experience. The first person I contacted with was Hansel Enciso, and since the beginning of the process he was very helpful and attentive to More

by TG.LOSCOS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez
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Mar 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your lovely review of Hansel and Eddie! Nothing means more to us than your satisfaction, so we're pleased they did everything they could to ensure a pleasant transaction. Congratulations! Best wishes for amazing travels in your new Jeep Compass!

March 10, 2024

Javier Gonzalez helped me out with an oil change and he did a great job! More

by Gabz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Mar 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know Javier and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

March 09, 2024

Great customer service and a great experience from beginning to the end. Thank you very much! More

by tcjgroup
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christofer Perez
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Mar 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thanks so much for your thoughtful feedback. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

March 09, 2024

Isaac was pleasant as always and he made sure I didn’t have to wait too long for my oil change. I’m pretty sire it’s annoying, but they gladly washed my jeep too! More

by saqigb
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
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Mar 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your awesome review! We're pleased you had another great service experience with us, and that Isaac made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

March 08, 2024

Great Service and friendly advisors. Very knowledgeable, will return again with vehicle for service. Highly recommended More

by edcorba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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Mar 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

March 08, 2024

You guys always show lots of love. I live 5 mins away from DTLA but it’s worth the drive to Monrovia for the unmatched customer experience. Don’t ever change. Thanks Monrovia More

by oscarsc46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Preston Han
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Mar 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to share positive and encouraging feedback with us! Your loyalty to Monrovia CDJR is an honor, and we hope to continue being your #1 choice for years to come. See you next time!

March 07, 2024

My visit to Monrovia Dodge Ram was easy and the service was done quickly. My service advisor, Fred, was great with communication and letting me know when my vehicle was ready to pick up. Overall I recommen More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Mar 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Rob, we're so pleased you enjoyed a great service experience guided by Fred! Thank you for taking the time to review and recommend his expertise. We look forward to your next appointment with us!

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