Monroeville Chrysler Jeep

I found my experience with this dealership very rewarding. My sales person, Ryan Flora, was very congenial, accommodating...a pleasure to work with. If he is representative of all the sales people rewarding. My sales person, Ryan Flora, was very congenial, accommodating...a pleasure to work with. If he is representative of all the sales people at Monroeville Chrysler Jeep, I would recommend anyone interested in buying a Chrysler or Jeep product to check-out this dealership. More

I have bought my last 4 vehicles at Monroeville Chrysler Jeep,and get all of my service done here for everyone single one of them. Most recently when i bought my 08 Grand Cherokee, I had the pleasure of dea Jeep,and get all of my service done here for everyone single one of them. Most recently when i bought my 08 Grand Cherokee, I had the pleasure of dealing with Ryan Flora in the sales department. The whole process was so simple and I would recommend this dealership to anybody for service or for future sales. Thanks guys,and i will see you for my next one !!!! More

I bought my vehicle (2003 Jeep Wrangler X) at this dealership and have had all the scheduled maintenance performed here. I am quite satisfied with th service, both quality and price, that I have recei dealership and have had all the scheduled maintenance performed here. I am quite satisfied with th service, both quality and price, that I have received. I would happily recommend this dealership to someone looking for a new or used Chrysler vehicle. More

Jeff Mountain was a joy to work with. He was very knowledgeable about each vehicle we inquired about and very patient in explaining how everything in the vehicles worked and what value they could add knowledgeable about each vehicle we inquired about and very patient in explaining how everything in the vehicles worked and what value they could add to our driving experience. We didn't feel rushed or pressured in any way. Once we had completed the transaction on our new vehicle, he took the time to go over the vehicle with us and explain how each option functioned and how to set things up. He also made sure our car was washed and detailed. The overall experience was great and we would definitely recommend working with Jeff to our friends and family who need to purchase a new car. More

I was referred to Jeff Mountain at the Monroeville Jeep dealership by two co-workers, one who knew Jeff personally and one who bought a car from him in the past. I'm so glad I went out! I was about 2 wee dealership by two co-workers, one who knew Jeff personally and one who bought a car from him in the past. I'm so glad I went out! I was about 2 weeks into my search for a Jeep Patriot and saw that Monroeville had a few on their lot. When I got there, Jeff showed me a beautiful Patriot fully loaded with features. He was very knowledgeable about the vehicle and was willing and able to answer any questions I had. Just as I thought, the price tag was a little high for me, but I drove it anyways. Afterwards, I made it clear to Jeff that if he could make the car work with my budget, I would leave with it that night...and I drove it home! The sales process with Jeff was very relaxed. I never felt the least bit of pressure or anxiety about the purchase. Jeff was able to get the price to a comfortable spot for me and I could not pass on such a beautiful car! I would recommend the Monroeville dealership, specifically Jeff Mountain, to anyone interested in purchasing a new or used vehicle. You will not find better service anywhere! More

I was misled into purchasing a vehicle. I needed additional features installed into a new car (blue tooth, trailer hitch and more). They said it would be done on the day of purchase then delayed th additional features installed into a new car (blue tooth, trailer hitch and more). They said it would be done on the day of purchase then delayed the process to 3 days after signing papers. 3+ weeks laterand two trips to the service department I still do not have my features installed. Very nice people and very misleading. More

I would highly recommend this Dealership. They are very efficient and friendly, and always professional. I bought a new Compass, which I love, and Ryan Flora, the Salesman, was knowledgeable and patient. efficient and friendly, and always professional. I bought a new Compass, which I love, and Ryan Flora, the Salesman, was knowledgeable and patient. He had the General Sales Manager, Vic Olive, went out of their way to make the low-pressure sale. I did have to take the Jeep in for a service visit for a minor repair, and the Service Department was very easy to work with. They also gave me a rental car at no charge for a day while they had my new Compass. This was the only dealership that we went to for the new Jeep, and after our visit, we knew that we did not have to go anywhere else!! Sandy Golomb More

The lease is up on our 2008 Jeep Grand Cherokee. Since the dealership where it was purchased was closed as part of Chrysler's reorganizing, we were told by Chrysler Financial that we should return it to M the dealership where it was purchased was closed as part of Chrysler's reorganizing, we were told by Chrysler Financial that we should return it to Monroeville Jeep. From first contact with the dealership, it was made plain that they did not want to accept the vehicle. They made us wait for over an hour for the only person in the place who could handle a lease termination. When he finally was available, he made no attempt to help us. He reiterated that we had not bought our vehicle there and he was going to wait on customers who were purchasing vehicles. This sentiment was echoed by another man (who approached us and made no offer of introduction). All in all we were treated rudely and with disrespect by all except for one salesman who spent some time trying to keep us happy during our hour long wait. We have purchased or leased 4 Jeep vehicles and still have a Compass. We won't ever take it out there for maintenance or repairs. Will not ever step foot on their lot again. Not exactly the treatment I expected as a loyal Jeep customer. Apparently, Monroeville Jeep has all the customers they need if they feel it's okay to treat someone who walks into their showroom in that manner. Although, they have so many cars on their lot that they just couldn't accomodate taking our vehicle. Go figure. More

My daughter started driving and my present vehicle, a Chrysler 300 was to big for her. I neede to scale down, but did not think I had enough equity in the car to make a good deal. Initially, I went to Chrysler 300 was to big for her. I neede to scale down, but did not think I had enough equity in the car to make a good deal. Initially, I went to the dealership to just look. both men went out of their way to complete the deal. Thanks. More

The Sales and Management folks at this dealership are terrific. They do whatever they can to assist me or my family when we are there. Their service department can be slow so the dealer provides transp terrific. They do whatever they can to assist me or my family when we are there. Their service department can be slow so the dealer provides transportation to the local mall to shop while we wait. We have purchased four vehicles from them over the past two years. Three new Jeep Liberties and a used Nissan 350Z for me. Simply stated, I will not go anywhere else to buy a Jeep. Period. More