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Monroe Nissan

Monroe, NC

2.9
196 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5510 W Hwy 74

Monroe, NC

28110

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Showing 196 reviews

March 07, 2021

Justin Balanga is an extremely professional GM. After speaking to him, it is easy to tell that he is a man with true integrity and character. More

by K. Bas
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Balanga
Mar 08, 2021 -

Monroe Nissan responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Monroe Nissan! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2021

My Service has been amazing at Monroe Nissan. Mike Harper assisted me today. It was a great experience as always. Def will continue my Service at this dealership..... More

by Tracy Addonisio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Harper
Feb 19, 2021 -

Monroe Nissan responded

Hi Tracy, thank you for your kind review; we are happy to pass along your comments to the team here at Monroe Nissan! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

February 16, 2021

Many thanks to Morris and Ryan at Monroe Nissan’s Service Department!!! I have had a horrific time with getting an alignment on my ‘19 Nismo Z. I’ve been to two other Nissan dealerships with zero success More

by Tmurrill75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morris and Ryan in Service
Feb 17, 2021 -

Monroe Nissan responded

Hi, we're glad to hear our staff took such great care of you! Here at Monroe Nissan, we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Safe travel!

February 01, 2021

Overall the dealership is ok... nothing.that distinguishes it from the pack.....I bring my 2019 Maxima which I purchased new at Modern Nissan and other vehicle to your location for one reason... More

by jdlkohler1954
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DALLAS.... in the service dept.
Feb 02, 2021 -

Monroe Nissan responded

Hi, we're happy you found our staff to be so supportive during your experience here at Monroe Nissan. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2021

I was not pleased. I bought a used car. Light came on immediately. Brought it back couple days later. Cost me $600.00. That was wrong More

by icoline.fritz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JAMEL LLOYD, Mustafa Asmar
January 28, 2021

The service department will go above and beyond to get your vehicle serviced and out the door. We are truly appreciative of the team there. More

by lsrdmp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Jan 29, 2021 -

Monroe Nissan responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 27, 2021

This dealership have put me in my dream car. This place is amazing. Customer service was great even the general manager. I was able to drive away in a 2021 Nissan Rogue. Very pleased with this dealership. More

by collistoomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dasean Riley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Pinckney, Justin Balanga
Jan 29, 2021 -

Monroe Nissan responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2020

Great experience!! Dallas was attentive, knowledgeable and friendly. He made sure my service was completed quickly and correctly. Will definitely be back for all my Nissan needs. Thank you!! More

by Ed Rabinowitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas
Dec 08, 2020 -

Monroe Nissan responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

November 25, 2020

They were fine. My only issue was the person responding was extremely slow getting the answers to what I thought were very simple questions. If they eventually have the right price for the vehicle of inte More

by medford41
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
Nov 28, 2020 -

Monroe Nissan responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Take care!

November 01, 2020

Ryan was very helpful and answered all of my questions about the various cars in the showroom. I was curious about The Kicks when I arrived for a routine oil change for my old car; I had observed oth More

by de_b.slp3920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Anauary was my salesman. Great job Ryan!
Nov 11, 2020 -

Monroe Nissan responded

Hi, thank you so much for your incredible recommendation. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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