Monroe Nissan
Monroe, NC
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My wife and I went in today with the intention of buying a new sentra.was told by jose we could get the best price.well the sticker was 22000. The total with tax and all dealer charges which were most all d a new sentra.was told by jose we could get the best price.well the sticker was 22000. The total with tax and all dealer charges which were most all dealer markups came to over 28000. Dollars.what an insult,really?28k.i will buy same car elsewhere for less.this is gouging at its finest.shame on you monroe nissan.ill be sure to let my friends and neighbors know about your great deals. More
Initially was pleased, but was promised several things and lied to. The only thing they cared about was making the sale! Not a good experience for me. and lied to. The only thing they cared about was making the sale! Not a good experience for me. More
They claim express service: totally untrue. I visited Nissan service on July 1st for oil change and I experience the worst customer service ever . My car was ready to be pick up and I had to wait 45 minu Nissan service on July 1st for oil change and I experience the worst customer service ever . My car was ready to be pick up and I had to wait 45 minutes to drive off. If I had not get the sales manager involved I would probably have waited for at least one hour or more. The employees were so rude unfriendly started from the service manager to the woman sitting behind the cashier. These employees fail to meet the customer expectations in term of service quality and response time. Every year, businesses lose millions $$$ because of an attitude of employees including poor service quality. More
Jacob is the man had excellent customer service never a dull moment very funny guy appreciate the time and the effort deserves bonus lol again thanks man good luck to you dull moment very funny guy appreciate the time and the effort deserves bonus lol again thanks man good luck to you More
If you ask me, Jacob is the right blend of "sales" and If you ask me, Jacob is the right blend of "sales" and "consultant" : attentive to what I wanted, deep desire to help, personable, and enthusiastic a If you ask me, Jacob is the right blend of "sales" and "consultant" : attentive to what I wanted, deep desire to help, personable, and enthusiastic about Nissans and in this case, particularly the Rogue. His depth of knowledge about the Rogue's features was very impressive. I highly recommend him ! More
My Service has been amazing at Monroe Nissan. Mike Harper assisted me today. It was a great experience as always. Def will continue my Service at this dealership..... assisted me today. It was a great experience as always. Def will continue my Service at this dealership..... More
Many thanks to Morris and Ryan at Monroe Nissan’s Service Department!!! I have had a horrific time with getting an alignment on my ‘19 Nismo Z. I’ve been to two other Nissan dealerships with zero success Department!!! I have had a horrific time with getting an alignment on my ‘19 Nismo Z. I’ve been to two other Nissan dealerships with zero success. I didn’t want to go out side of Nissan because the techs should know exactly what needs to be done to get a Nissan Z alignment in specs. I am aware that the Z and GT-R are tricker to get straight BUT I knew I’d finally find that one Master Service Tech that could do it. Thankfully, I called and spoke to Morris and told him what I was up against and what I’ve already dealt with. Morris, without hesitation, had enough confidence in Ryan to set me up with a time to come in to have Ryan take a look at things to see what he could do with such a tricky car to align. With that said, Ryan, with his wicked knowledge and talent was able to get my Z safely drivable and straight again!! I feel so relieved to have met Morris and Ryan. I am super grateful for their Knowledge, Excellent Customer Service and Ability to do a great job and take care of my vehicle as if it were their own. It’s a blessing to have guys that I trust with my Z finally! It’s in great hands now!! Morris and Ryan are First Class and I HIGHLY recommend them. Thank you both so much and I Will be back once I need any further maintenance done. Tony More
Overall the dealership is ok... nothing.that distinguishes it from the pack.....I bring my 2019 Maxima which I purchased new at Modern Nissan and other vehicle to your location for one reason... distinguishes it from the pack.....I bring my 2019 Maxima which I purchased new at Modern Nissan and other vehicle to your location for one reason.....the service writer named "DALLAS". Without him being onboard I would go elsewhere. I am not related to Dallas, nor do I know him outside of your facility....he simply does his job very well and I appreciate his effort. He a pleasant young man and I believe cares about his customers. More