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Monroe Nissan
Monroe, NC
196 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 196 reviews
August 03, 2023
Monroe Nissan (Max Tall), es un concesionario de automóviles que trata a los clientes de manera irrespetuosa. Max Tall intenta intimidar a los clientes amenazándolos con llamar a la policía cuando u automóviles que trata a los clientes de manera irrespetuosa. Max Tall intenta intimidar a los clientes amenazándolos con llamar a la policía cuando un cliente cuestiona sus métodos de venta sin escrúpulos. Muchas personas en los Estados Unidos utilizan este tipo de amenazas para intimidar a otros, principalmente hispanos, a quienes perciben como indocumentados. Monroe Nissan (Max Fall), is a car dealer who treats customers disrespectfully. Max Fall tries to intimidate customers by threatening to call the police when a customer questions his unscrupulous sales methods. Many people in the United States use these types of threats to intimidate others, mainly Hispanics, whom they perceive to be undocumented. More
by rochanacaclients
Employees Worked With
Max Fall
June 21, 2023
Dasean Riley was very professional and delightful. Very good customer service this will be the second time I buy a car from them. Would definitely recommend them if you are looking for a car. Very good customer service this will be the second time I buy a car from them. Would definitely recommend them if you are looking for a car. More
by estrellitasantana
Employees Worked With
May 23, 2023
Horrible service. Been calling for 2 days to make appt for oil change. Have to leave a message because no one EVER picks up the phone. I've gotten no call back. Can't Been calling for 2 days to make appt for oil change. Have to leave a message because no one EVER picks up the phone. I've gotten no call back. Can't even make an appt on line at this location. Might be just as well, last time I had an appt, I waited over 2 hours for an oil change. More
by triciamiller590
Employees Worked With
None - can't even make an appt.
March 22, 2023
monroe nissan made first-time financing super easy for me. they offered water as well as overall great customer service. a month later i went to get my plate put on and i was there for no longer than 5 m me. they offered water as well as overall great customer service. a month later i went to get my plate put on and i was there for no longer than 5 minutes! will definitely be coming back futuristically speaking. More
by abyb
Employees Worked With
Ryan Anahory, Tony Alsarraj, Zaid Asmar
February 05, 2023
Asked for pictures of vehicle and salesperson sent blurry pics, asked for price and never received response, had to call back and was informed that vehicle was now SOLD pics, asked for price and never received response, had to call back and was informed that vehicle was now SOLD More
by jd17_ew_8
Employees Worked With
Ryan Anahory
November 04, 2022
Dwight is very knowledgeable and honest , Would buy all cars from him if possible . take care of us from beginning to end . cars from him if possible . take care of us from beginning to end . More
by Blank
Employees Worked With
Max Fall, Mustafa Asmar, Dwight Vaughan, Jonathan Waters, Mike Kim
October 25, 2022
Dealership was clean and all but when we couldn't make a deal on the first vehicle they ran my credit on a vehicle we had NEVER EVEN DISCUSSED. Why did yall pick a random second vehicle instead of actually deal on the first vehicle they ran my credit on a vehicle we had NEVER EVEN DISCUSSED. Why did yall pick a random second vehicle instead of actually looking into the second vehicle I was interested in? For some reason we switched salesmen in the middle of the process and the second sales man was rude and condescending. Didn't try to help at all just kept trying to push this vehicle I didn't want. More
by Tylerorr563
Employees Worked With
April 30, 2022
I want to be very honest and transparent about Monroe Nissan, whatever I feel it was at least five years ago (when I shopped for a car before- rude, not attentive, unhelpful, etc) it has changed! WOW! I Nissan, whatever I feel it was at least five years ago (when I shopped for a car before- rude, not attentive, unhelpful, etc) it has changed! WOW! I am extremely impressed at the car buying experience from the beginning to the end when I drove off the lot! I have had such a warm, supportive, and patient experience buying my new 2022 Nissan Kicks SR! Bobby, the salesman I worked with, was very patient with me over a few days time, took the time to help me with my options, was informative and supportive, and by no means was pushy. The individuals in the finance department were so helpful as well! In addition to Bobby, they too were very personable and showed genuine courtesy and empathy during my experience. There was not one moment that I felt overwhelmed or stressed during this process! I truly feel that if I formed a relationship with this dealership that will last many years to come! Just stop in and ask for Bobby- you won't regret it! More
by james
Employees Worked With
Bobby Arounsack
April 27, 2022
We had the pleasure of 'teaming' up with BOBBY AROUNSACK when purchasing our new 2022 Rogue Sport this weekend. It was REFRESHING to meet a salesman with INTEGRITY and who took time to assess what my need when purchasing our new 2022 Rogue Sport this weekend. It was REFRESHING to meet a salesman with INTEGRITY and who took time to assess what my needs were, what my style desires were and my price point (although in today's market the cost did exceed what I wanted to spend with dealer markup and no incentives at the time). BOBBY went the extra mile to find a car to best fit my checklist. IT WASN'T THE BEST TIME TO HAVE TO GET A CAR as we all know; however, Bobby, with assistance from his team, located a model that checked off all the items on my list at another location. They had the vehicle transported to their location within an hour while we completed the paperwork. BOBBY was the PERFECT salesperson for me. He was NOT a high-pressure, fast talking, stereotypical salesman. He was extremely polite, attentive and honest during our transaction. Everyone we met at Monroe Nissan were polite, friendly, professional and helpful. If you want a pleasant car buying experience, you won't go wrong making your first stop Monroe Nissan. DO NOT LET THE (current) SPARSE CAR LOT PREVENT YOU FROM STOPPING IN - as I said, they did not have the car I wanted on the lot; but, they were able to find the EXACT car I desired (color interior/exterior, trim, model and style) in their database and my luck, they had one in Charlotte. More
by Janet B.
Employees Worked With
Mustafa Asmar, Bobby Arounsack
