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Molle Toyota - Service Center

Kansas City, MO

4.3
2,389 Reviews

2,389 Reviews of Molle Toyota - Service Center

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February 18, 2021

I had an appointment, they got me in promptly and finished ahead of schedule. Staff was very friendly. a a a a a a a More

by MRDONCOSGROVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

February 18, 2021

Great service! I was told the car would be done in about 2 hours. I wasn’t lookin forward to waiting that long, but the work in record time, much faster than anticipated. More

by ZIPRAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 19, 2021 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

February 18, 2021

We're looking forward to the arrival in ~2 years of a Toyota EV. Sure hope the rumors of this are true. Our experiences in the Molle Service department have always been very good. More

by ENORBERG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Molle Toyota responded

Thank you for your wonderful feedback! Have a fantastic day!

February 18, 2021

Rick was pleasantly professional. The work requested was done promptly. Although I knew my tires were significantly worn, I didn’t bring my Camry in for that. Nonetheless, Rick brought their condition to More

by MISTERDJK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Molle Toyota responded

Thank you so much for sharing your experience. We really appreciate the great feedback! We hope to see you back soon. Have a wonderful day!

February 17, 2021

I always come to this dealership. Great service and courtesy. Parts gave me the 20 % off Manager's special even though I couldn't print out the coupon. :) More

by ROBIN.REICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Molle Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating!

February 17, 2021

I've always had a great experience with this service department--fast acknowledgment, I've never felt like they were upselling me, they offer quality recommended service and been glad to fit me in for u More

by CPeeples
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Cowart
Feb 18, 2021 -

Molle Toyota responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Molle Toyota. If there is anything more that we can do, please come back and see us again. Take care!

February 14, 2021

I pulled up to the door and was met by a masked service person. I was not sure I was at the right door. He said that since I was there he was going to take care of it. 30 minutes later the job was com More

by IVAN.VESELIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 15, 2021 -

Molle Toyota responded

We're glad everything was completed quickly and to your satisfaction! Thank you for choosing Molle Toyota and we hope to see you again.

February 13, 2021

We had a very good experience with our car service. We arrived early for our appointment and Rick Laffoon got us in early and out very quickly. More

by DAB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ismael Sabeha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Laffoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Molle Toyota responded

Thank you so much for your service visit. We appreciate the positive review and we look forward to seeing you again soon

February 13, 2021

Had a headlight changed, but had to go back to the dealership because it was totally pointing the wrong direction. Then after having it adjusted, I received a call saying that tech had left his phone More

by TFEESS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brandon Holsburg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Molle Toyota responded

Thank you for your feedback. We would like to extend our apologies for the experience you had and will get with our team to ensure things like this do not happen again. We look forward to providing an improved experience on your next visit. Take Care.

February 12, 2021

Had a very good experience although the wait time was longer than usual. Waiting area very clean and chairs placed well apart from each other so no worries about being too close to people. Masks were r More

by MELODIEP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Pelzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 15, 2021 -

Molle Toyota responded

Thank you so much for this wonderful feedback! Our team has been working hard to keep our customers safe during this time, and we are so glad to hear that you felt comfortable during your visit. We look forward to working with you again. Take care!

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