Molle Toyota - Service Center

First time service Jason Murray was extremely helpful explaining everything to me. My husband had always taken care of things like this for me, and Jason made me comfort Jason Murray was extremely helpful explaining everything to me. My husband had always taken care of things like this for me, and Jason made me comfortable about the process. More

Always great service . I have been a customer with Molle Toyota for I have no idea how many years, I have no desire to go anywhere else . I have been a customer with Molle Toyota for I have no idea how many years, I have no desire to go anywhere else More

Great staff but problem still unsolved There were several technicians that worked on my CarPlay USB port, supposedly replaced it but the problem still exists. The port doesn’t charge my pho There were several technicians that worked on my CarPlay USB port, supposedly replaced it but the problem still exists. The port doesn’t charge my phone and doesn’t connect the phone to the car. The techs thought it was a problem with my phone, but after 3 visits with Apple Techs the car isn’t sending any signals to the phone. It will be back to the dealership. More

Great as usual. From the time I arrive until I leave, no matter why I'm there, all of the staff is friendly, answers any questions I have, and always make sure I know From the time I arrive until I leave, no matter why I'm there, all of the staff is friendly, answers any questions I have, and always make sure I know what is to be done. More

Molle service people are the best! Brandon took very good care of me when my car was being serviced! My car was done fast! Brandon was very nice to work with. Thank you Brandon!! Brandon took very good care of me when my car was being serviced! My car was done fast! Brandon was very nice to work with. Thank you Brandon!! More

Super tight turnaround. Very efficient! I would highly recommend this service center and the team there. They are always friendly, efficient, and explain things well. I am always impressed I would highly recommend this service center and the team there. They are always friendly, efficient, and explain things well. I am always impressed with them. More

customer service I've been doing business with Molle since 1983 when I bought a Camery at your location on 95th Street. Never felt less valued as a customer than i di I've been doing business with Molle since 1983 when I bought a Camery at your location on 95th Street. Never felt less valued as a customer than i did yesterday. The work done on my car was completed within the time promised. The last half dozen times (give or take) I have had my car serviced at your place of business the seat has been moved. This time I suspect it was moved after your person got out of the car - very far forward and up very high. Radio was also changed. It wasn't washed- which I understand isn't required by law, but it was a nice touch that I enjoyed in the past. When in frustration I returned to the service counter and ask your salesman (yes salesman) to come with me he did. He didn't think there was anything wrong and told me "Next time be sure and tell us not to move your seat." Really. I had been under the impression you were professionals. No more. More

FENDER BENDER/ WARRANTY I want to start off by saying KELLY and RUTH in collision ROCK!! 4 wheel align, drivers heated seat, couple brackets on bed cover etc. I wasn't I want to start off by saying KELLY and RUTH in collision ROCK!! 4 wheel align, drivers heated seat, couple brackets on bed cover etc. I wasn't for sure what to do but Kelly in collision was totally awesome with taking notes, asking questions, making sure my rental was ready for me when I dropped off my Tundra and double checking to make sure I had all my questions/concerns answered. Kelly was very patient and kind or she and Ruth both were.. I wanted to make sure my drivers seat warmer was going to be replaced while the truck was in as well. A lil over a week later on a Friday evening I got the call from Matt saying he thought my truck would be ready the next day so I didn't call the next morning to make sure I just showed up, thats when Ruth jumped into the picture to try and find out why my truck wasn't ready yet. She re-read the notes on the folder which you couldn't miss--Kelly wrote down and shoot her head, said my truck was totally not ready. She then smile and said she apologized I made the trip over and she would make sure by the following days Monday or Tuesday I would get a call, my truck should be ready washed, cleaned etc... Ruth is a lady of her word- Matt called Monday I believe said my truck was indeed totally ready, washed etc. The only thing this truck is missing is remote start, for limited, TRD it should have that included too funny.. I know the steering wheel vibrates and pulls to the left. not sure if tires are bad, poor alignment or i bet balance. The drivers seat warmer I feel comes on some times faster then passenger side sometimes much. much slower, I'm clueless on this unless a relay switch is going bad, not sure but will google this. More

A Maintenance Visit I scheduled a maintenance visit that I thought would include an oil change. Thankfully, the service technician explained that with my low mileage and I scheduled a maintenance visit that I thought would include an oil change. Thankfully, the service technician explained that with my low mileage and the type of oil used, I only need to change it once a year. Turns out the only service I needed was a tire rotation...much quicker and less expensive experience than I anticipated! More