Molle Toyota - Service Center

Service department review Excellent service, very efficient and professional, service department is customer friendly and convenient. The work was completed quickly and with a Excellent service, very efficient and professional, service department is customer friendly and convenient. The work was completed quickly and with a detailed explanation of required repairs. I would not go anywhere else for service. More

Everything was great My service was handled very professionally. Jason was pleasant and explained everything thoroughly. He estimated the time it would take and he was rig My service was handled very professionally. Jason was pleasant and explained everything thoroughly. He estimated the time it would take and he was right on. More

replacing plugs, and doing a variety of other service tasks I was not clear about all that was done, beside replacing spark plugs. But I trust that the service will make it less necessary to return to Molle fo I was not clear about all that was done, beside replacing spark plugs. But I trust that the service will make it less necessary to return to Molle for further work. More

Work wasn't done. I was asked to make a new appointment. I had a 4:30 PM appointment to get a cable replaced. The service center knew what the job was when I made the appointment, but when I arrived, half an I had a 4:30 PM appointment to get a cable replaced. The service center knew what the job was when I made the appointment, but when I arrived, half an hour early, I was told the job would take 3-4 hours and the staff member wouldn't be able to stay that long in the evening. Why wasn't this considered before I made the half-hour drive to keep my appointment? This was not the fault of the service member who helped me on this day. The form below is requiring me to select one person. More

Scheduled Maintenance Prompt and professional service advisor got me in and out quickly for scheduled service appointment. Reviewed service performed and items recommended Prompt and professional service advisor got me in and out quickly for scheduled service appointment. Reviewed service performed and items recommended for next appointment. This Highlander is 10 years old and at 106000 miles runs and drives great. More

Good customer service I like the service but wish that you would return the wash after service. When your vehicle is running good, it should look good as well. I like the service but wish that you would return the wash after service. When your vehicle is running good, it should look good as well. More

quick service, quite satisfied. Good service. I took my vehicle in for a recall. They finished it quickly and efficiently. I happen to be on crutches (leg injury), and the access to Good service. I took my vehicle in for a recall. They finished it quickly and efficiently. I happen to be on crutches (leg injury), and the access to the Service Writers desks could certainly be friendlier for people with access challenges. I had to hobble across the service bay, careful not to catch a crutch in the floor drain grating, and stand on my one good foot for several minutes waiting for my service mgr to free up to help me. Not ideal. If someone had a "real" disability, not a temporary one like mine, I think it would be very tough for them to get the service they need? Perhaps Molle should consider offering a place to sit while they work out the service needs? At any rate, good service, I will definitely use them, again. The service consultant, Brandon Holsburg, was friendly, quick and communicative. More

OKAY but...... I have been coming here since 1994 when I got my first Corolla and have been very pleased. This time the staff and the work were excellent. But the I have been coming here since 1994 when I got my first Corolla and have been very pleased. This time the staff and the work were excellent. But the wait was not. On Tuesday, November 26 I did have a lot of preventive and other work done so I kind of understand 3 hours. However, I could have been told so I could have gone home. I needed a new tire which I would get on Friday, the 29th. I was told I would be in and out. Two hours later, I finally said something to my technician (who was very nice). Most people that came in after me were leaving. If making an appointment does't help, then quit doing it. Thanks More

Provide just what I needed The service department only did what necessary and also provide a free checkup on my vehicle. Service by the service manager was efficient. friendly, The service department only did what necessary and also provide a free checkup on my vehicle. Service by the service manager was efficient. friendly, and informative. More

EXCELLENT SERVICE FROM A FRIENDLY STAFF. We have three Toyota vehicles and receive our service at Molle Toyota . Scheduling is easy and service is quick. With their promotions prices are com We have three Toyota vehicles and receive our service at Molle Toyota . Scheduling is easy and service is quick. With their promotions prices are comparable to tire or stores selling tires or other promotional things that are necessary. More